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Things to do if things go wrong
Shift-Ctrl-Alt-R
will restart the software in the TiMax Unit
A set of Backup show files always are stored in Documents & Settings / User / Application Data / TiMax
II/<yourfilename.tm2> in addition to saving the show files in your working data directory so if this directory is
lost or deleted accidentally then the show file can be retrieved from this location.
Or
From TiMax 2 software Open TiMax Files Directory
A User Interface Log file is saved in the TiMax Files Directory which may help solve mysterious issues.
The UI Log file has a date coded name like TiMax2_2011_09_05_20_36_41.log
A Unit activity log is saved on the TiMax disk drive, in the case of a hardware crash it could be of great help
to our ongoing product development program to have this file – to get the file, go to the Unit menu and select
the item Write Unit Log and Restart Unit. Then from the Files Menu select the item Get Unit Log File which
will upload the unit log file to the TiMax Files Directory.
The Unit Activity Log has a name like T2CBD022.log – i.e. it is the coded with the TiMax ROM serial
number and is usually quite large i.e 20Mb but will zip to a file size of around 500 – 600Kb
Zip the Unit Log File, the UI Log File and the Show file and send them to us.