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7 | 

P a g e

 

Tigo Energy, Inc.

 | 

www.tigoenergy.com

 | 

[email protected]

 

EI Residential Solution Overview 

The Tigo Energy Intelligence (EI) Battery provides energy resilience in the event of a grid 
outage and optimizes energy consumption based on rate plans for 

today’s home energy needs. 

The Tigo EI Battery is the energy st

orage component of Tigo’s Energy Intelligence Solution.

 

Each enclosure contains three battery modules for a total capacity of 9.9kWh.  

The Energy Intelligence Residential Solution 

The EI Residential Solution includes the following components:  

1.

 

EI Inverter

 

 The TSI-7.6K-US and TSI-11.4K-US inverters may be installed as grid-

tied only or as an energy storage system when paired with the EI Battery. The inverter 

converts the PV array’s DC energy to AC for 

use in the building and when paired with an 

EI Battery, acts as the battery management unit. 

2.

 

TS4 

 

Tigo’s 

MLPE, the TS4-A-F provides module-level rapid shutdown. The TS4-A-O 

provides module-level monitoring, rapid shutdown, and best-in-class module-level 

optimization with Tigo’s patented 

Predictive IV.  

3.

 

EI Battery

 (optional) 

 The LFP battery is designed for use specifically with the EI 

Inverter. Up to four battery enclosures may be installed with the EI Inverters. 

4.

 

EI ATS

 (required when batteries are used) 

 The EI ATS is an automatic transfer switch 

that switches the home loads from grid + Solar/battery usage to solar/battery usage 
only when the grid goes down. This is a required component of any energy storage 
system when connected to the utility grid as it prevents the potential for dangerous 
backfeed on the utility

’s

 conductors. 

5.

 

Energy Meter

 

 (optional / required when batteries are used) 

 The energy meter 

monitors the import and export of energy into the 

home’s

 electrical system. This allows 

the inverter to determine when and how much energy is required from the battery to 
serve connected loads. 

6.

 

Energy Intelligence 

 Accessible through the web or mobile app, the EI Platform 

provides visibility into system and module performance. The EI mobile app is also used 
for commissioning the EI Residential Solution. 

 

Figure 1 EI System Diagram 

5

 

6

 

Summary of Contents for TSB-10-US

Page 1: ...1 P a g e Tigo Energy Inc www tigoenergy com support tigoenergy com Tigo Energy Intelligence Tigo Energy Intelligence Battery Storage Installation and Operation Manual 002 00085 00 10 22 2021...

Page 2: ...R MERCHANTABILITY OTHER THAN THOSE SPECIFICALLY SET OUT IN ANY EXISTING CONTRACT BETWEEN THE PARTIES ANY SUCH CONTRACT STATES THE ENTIRE OBLIGATION OF TIGO THE CONTENTS OF THIS DOCUMENT SHALL NOT BECO...

Page 3: ...age Contents 9 Tools Items Needed for Installation 10 EI Battery Overview 10 EI Battery Labels 11 EI Battery Weight and Dimensions 12 Selecting the Installation Location 12 Installation requirements 1...

Page 4: ...Powering on the EI Solution 26 LED Status 27 Powering Off the EI Solution 28 Forced start shutdown 29 After Installation 30 Cleaning and Care 30 Maintenance 30 Troubleshooting 30 Your Tigo Customer Su...

Page 5: ...t entra ner la mort ou des blessures graves CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury and damage to the product ATTENTION indique une situat...

Page 6: ...ancer For more information refer to www P65Warnings ca gov Caution This product must operate within the technical specifications of the datasheet Damage caused by failure to follow the contents of the...

Page 7: ...evel monitoring rapid shutdown and best in class module level optimization with Tigo s patented Predictive IV 3 EI Battery optional The LFP battery is designed for use specifically with the EI Inverte...

Page 8: ...and reasonably weather tight To store the battery enclosure select a dry environment with ambient temperatures of 4 F to 113 F 20 C 45 C Understanding this Document This manual includes installation r...

Page 9: ...or any product damage and or missing parts EI Battery Package Contents Open the package and inspect the contents The following components should be included If anything is missing please contact the v...

Page 10: ...rill 8mm drill bit Drilling pilot holes for mounting Bit size will depend on the mounting surface material and anchor sizes required EI Battery Overview Left side Front Right side Back Figure 3 Batter...

Page 11: ...gure 4 Specifications label Figure 5 Safety label Certifications Tigo EI App The battery enclosure has a wire box door on each side The inverter connection wire box 8 includes two labels specifying th...

Page 12: ...re 8 Battery enclosure dimensions Selecting the Installation Location The EI Battery enclosure s Inverter connection wire box 8 is on the left Consider the conduit path between the left side of the EI...

Page 13: ...n structures constructed of highly flammable materials The humidity at the installation location must be 0 100 without condensation The installation location shall always be accessible Mount the batte...

Page 14: ...ections may only be made by qualified personnel Mounting the EI Battery Tools needed Electric drill 8mm bit hammer mallet level pencil socket wrench Accessory parts needed Sleeve anchors C Warning Bef...

Page 15: ...plate 11 and 6 screws 3 from each side securing the front cover 9 Unlatch the two front cover locks from the bottom as shown 2 Tilt cover up and CAREFULLY swing the front cover to the left using cauti...

Page 16: ...to make the required connections WARNING Danger to life from electric shock due to high voltages High voltages are present in the DC cables and during the operation of the system Do not install and op...

Page 17: ...are located inside the EI Battery enclosure The PCS communication cable is used to connect the batteries to the Battery Management System BMS inside the EI Battery enclosure Only one battery module 1...

Page 18: ...a terminating cap is required in the CAN COM port in the right side battery expansion wire box 12 Do not remove this cap Inner battery 1 Locate the cables labeled for the lower battery modules and cu...

Page 19: ...outer battery black terminal labeled 9 Connect the lower outer BAT link out cable to the link out terminal on the lower outer battery Figure 21 Lower battery connections 10 After all three batteries h...

Page 20: ...ery expansion wire box 12 Do not remove this cap In the next section Wiring the EI Battery Battery expansion a communication cable is routed between the two enclosures At the second enclosure this cab...

Page 21: ...d 2 Philips screwdriver wire cutter crimping tools O type terminal and RJ 45 Accessories parts needed Wire ferrules D RJ 45 connector CAT5 6 8 6AWG conductors Note This section applies to systems with...

Page 22: ...B and T 568A as shown below Either standard may be used as long as both ends of the cable use the same wiring standard Figure 27 Data cable wiring standards Table 4 T568A and T568B wiring standards RJ...

Page 23: ...e EI Inverter Tools needed 2 Philips head screwdriver wire cutter crimping tools wire ferrule and RJ 45 Accessories parts needed Wire ferrules D 10 8AWG conductors RJ 45 connectors CAT5 6 cable Figure...

Page 24: ...the terminals of BAT and BAT Communication cable 6 Route the CAT5 6 communication cable through the INV communications conduit 7 a Use an RJ 45 crimping tool to crimp an RJ 45 connector at each end o...

Page 25: ...powering on the EI Residential Solution Table 5 Pre power checklist Item Acceptance Communications Cable The communications cable is labeled and properly connected to both the inverter and battery com...

Page 26: ...e the Inverter connection wire box 8 2 If multiple batteries installed turn on the BAT Expansion breaker in the Battery expansion wire box 12 Otherwise skip this step 3 Turn on the inverter and wait 1...

Page 27: ...on LED B2 3 4 are off Power 50 LED B1 2 are on LED B3 4 are off Power 75 LED B1 2 3 are on LED B4 are off Power 75 LED B1 2 3 4 are on Charge state Leaf Steady green Ring Power 25 LED B1 flashes LED...

Page 28: ...75 LED B1 2 3 4 are on Manual forced OFF Leaf Red light flashing 0 1 second on 0 1 second off Ring Power 25 LED B1 is on LED B2 3 4 are off Power 50 LED B1 2 are on LED B3 4 are off Power 75 LED B1 2...

Page 29: ...til the Leaf quickly flashes The DC output voltage is now turned off To turn on the battery system when no PV is available 2 Turn ON the disconnect switch 4 above the Inverter connection wire box 8 3...

Page 30: ...ng If an issue does arise many times it can be resolved by understanding and addressing the error code provided The first level of communication is the LEDs on the front cover Refer to Table 14 to dec...

Page 31: ...information from the PV modules may be necessary If the inverter is not communicating or module level monitoring was not installed please provide the following Manufacturer and model of the PV modules...

Page 32: ...cting the individual battery modules 5 Remove the battery modules 6 Unscrew the mounting bolts from the wall and slide out from the wall Packing the battery When possible pack the battery and battery...

Page 33: ...y Inc www tigoenergy com support tigoenergy com Warranty The warranty of the EI Battery is 10 years or 6 000 cycles whichever occurs first The warranty document can be found at https www tigoenergy co...

Page 34: ...34 P a g e Tigo Energy Inc www tigoenergy com support tigoenergy com Specifications...

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