Tecma EasyFit Owner’s & Installation Manual
23
www.thetford.com
Troubleshooting
PROBLEM
CAUSE
ACTION/SOLUTION
Toilet does not flush or flush performance is
poor
Waste tank is full
Empty waste tank before continuing to use
toilet.
Clog at pump inlet
Clear clog. DO NOT flush foreign objects.
Solid object in macerator
DISABLE power. Attempt to remove object. If
unsuccessful, contact Thetford/ Tecma Ser-
vice (1-800-521-3032). DO NOT flush foreign
objects.
Low voltage
Check that toilet supply voltage is 12V+/-2V
(24V+/-2V) AND that there is no more than a
10% decrease in voltage when macerator is
running. If voltage decreases more than this,
there may be a wiring problem in the boat.
Water does not enter bowl during flush or
water add cycle
Water supply line kinked or not connected
Check that supply line is properly connected
to fresh water supply. Check for kinks in the
supply line.
No power to water pump
Check that fuse/circuit breaker has not
tripped. Ensure all electrical connectors to
water pump are fully mated.
Water supply has been turned off
Open water supply valves or reconnect
power to supply pump.
Solenoid not plugged into relay module
(where applicable)
Ensure wiring harness to solenoid is fully
connected.
Water continues dripping briefly into bowl
after flush cycle is complete
Toilet is installed below water line with vent-
ed loop in water supply line
Normal operation – if only a small amount of
water drips from nozzle.
Bowl drains dry after flush
Water is siphoning out of bowl due to dis-
charge hose pulled down
Discharge hose
E
from macera-
tor pump is pulled
down. Straighten
hose so that top
of discharge hose
is in line with toilet
nozzle.
NOTE:
This Troubleshooting Guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions
above do not resolve the issue, it may be necessary to bring unit in for professional service. Thetford Customer Service – 1-800-521-3032.
!
Hose and nozzle
must be level
Warranty
For defined warranty terms, review the one-page
warranty statement included in the information
packet.
