6
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Troubleshooting
Solvent Monitor
Installation Guide
Page 35
6
Troubleshooting
6.1
General Information about Troubleshooting
The following features help you to identify and eliminate the source for
problems that may arise during operation of the device.
If you are unable to resolve a problem following the instructions given
here or if you experience problems that are not covered in this section,
contact Thermo Fisher Scientific Technical Support for assistance. See
the contact information at the beginning of the
Vanquish System
Operating Manual
.
To facilitate device identification, have the product name and serial
number available when communicating with Thermo Fisher Scientific.
6.2
Operating Issues
This section gives an overview of possible operating issues and remedial
actions.
Issues shown via status indicators
Symptom
Possible cause
Remedial actions
Channel status
indicator yellow
Solvent reservoir lower
limit/waste container
warning limit reached
Refill solvent reservoir/empty waste container or
change the warning limit setting.
Channel status
indicator red
Solvent reservoir lower
limit/waste container upper
limit reached
Refill solvent reservoir/empty waste reservoir or
change the error limit setting.
Solvent monitor
status indicator
stays red
Firmware update has failed
