Isotemp Freezer
Unpacking and Inspection | 5
Unpacking and Inspection
Save all packing material if unit is received damaged. These
merchandise are carefully packed and thoroughly inspected
before leaving the factory.
Responsibility for its safe delivery is assumed by the carrier
upon acceptance of the shipment; therefore, claims for loss
or damage sustained in transit must be made upon the carrier
by the recipient as follows:
Visible Loss or Damage
Note any external evidence of loss or damage on the freight
bill, or express receipt, and have it signed by the carrier’s
agent. Failure to adequately describe such external evidence
of loss or damage may result in the carrier’s refusing to honor
your damage claim. The form required to file such a claim will
be supplied by the carrier.
Concealed Loss or
Damage
Concealed loss or damage refers to loss or damage, which
does not become apparent until the merchandise has been
unpacked and inspected. If either occur, make a written
request for the carrier’s agent within 15 days of the delivery
date; then file a claim with the carrier since the damage is the
carrier’s responsibility.
If you follow the above instructions carefully, we will guarantee
our support of your claim to be compensated for loss from
concealed damage.
DO NOT – FOR ANY REASON – RETURN THIS UNIT
WITHOUT OBTAINING AUTHORIZATION.
