6
PRODUCT RETURN POLICY
Warranty
Our Limited Warranty and Warranty Period
When we use the terms “we,” “us” and “our,” we are referring to TOMY, and when we use the terms
“you” and “your” we mean the original end-user customer. Our products are guaranteed to be free
from defects in material and workmanship under normal and intended use for a period of 90 days
from the date of your purchase.
Repair/Replacement
If our product fails to meet our limited warranty during the warranty period, we will, at our option,
repair or replace the product free of charge.
What Our Limited Warranty Does Not Cover
We offer this limited warranty only when the product is used by the original end-user customer. We
offer no other warranty. Additionally, while our warranty is excellent, there are other limits to it. We
offer NO WARRANTY in cases of damage in transit, inadequate care, abuse, abnormal use, misuse,
accidents, normal wear and tear, damage due to environmental or natural elements, failure to follow
product instructions, immersion in water (except for products specifically identified by us in writing
as intended for water use), battery leakage or improper storage or
maintenance of the products.
Disclaimer of Other Warranties
THE EXPRESS WARRANTIES IN THE PRECEDING SECTION ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES. However, to the extent applicable law does not permit disclaimers of certain
implied warranties, such warranties are limited to the warranty period identified above. Some states
and countries do not allow limitations on how long an implied warranty lasts, so the above limitations
may not apply to you.
Limitation on Damages
IN NO EVENT SHALL WE BE LIABLE FOR INCIDENTAL, COMPENSATORY, PUNITIVE, CONSEQUEN-
TIAL, INDIRECT, SPECIAL OR OTHER DAMAGES. OUR AGGREGATE LIABIITY WITH RESPECT TO
DEFECTIVE PRODUCTS IS LIMITED TO THE MONIES PAID TO US FOR THE DEFECTIVE GOOD.
Some states and countries do not allow the exclusion or limitation of incidental, consequential or
other damages, so the above limitation or exclusion may not apply to you.
State Variations
This warranty gives you specific legal rights, and you may also have other rights which vary based on
state, province or country.
Contact Us
If you have a warranty claim or request, any customer care questions, please contact us via website
www. thefirstyears. com or call us at 1-800-704-8697.
If your Sterilizer is not working, please contact our Consumer Service Center
at 1-800-704-8697 or visit us at www.thefirstyears.com.
© TOMY
OAK BROOK, IL 60523, U.S.A.
All rights reserved.
Made in China.
Y4572 140917
