- 51 -
Clearing Cutter Jams on the H-400 Series Cutter
1. If the Cutter jams or malfunctions turn
the Printer Off.
2. There is a hole (marked “A”) on each
side of the Cutter. Insert a 3mm hex
key into one of these holes and use the
key to turn the cutter blade clockwise.
3. After the problem is corrected, turn the
Printer back on and the cutter blade will
go back to its original position.
Note: It is recommended to use labels greater
than 35mm (1.38”) in height in order for them
to clear the Cutter.
Cleaning Adhesive from the H-400 Series Cutter Blade
When using adhesive labels, the cutter may
malfunction due to a build up of adhesive on
the blade. When this happens it will be
necessary to clean the Cutter Blade:
1. Turn the Printer Off.
2. Remove the Cutter assembly from the
Printer.
3. Wet a cotton swab in Isopropyl Alcohol
and use it to remove any build-ups of
adhesive.
4. There is a hole (marked “A”) on each
side of the Cutter. Insert a 3mm hex
key into one of these holes and use the
key to turn the cutter blade clockwise to
allow access to the entire length of the
blade.
5. Allow the Cutter to dry for 10 minutes.
6. Re-install the Cutter assembly and turn
the Printer back On. The cutter blade
will go back to its original position.
