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• DecoderStation 6
The following advice should help you to solve problems. If this does not help, you will find useful information in
the detailed FAQs on our website. Otherwise, please contact our hotline (see page 3). Take note of the warranty
instructions.
Problem
Possible cause
Solution
No function.
Software error.
Restart the DecoderStation 6: Pull the mains
adapter out of the socket, wait approximately 5
minutes and insert the mains adapter back in
the socket.
The DecoderStation 6
doesn't emit sound.
The wrong source has been se-
lected.
Select the right source (see page 14).
The device is set to “mute”.
Push the
button or adjust the volume.
The volume is set to “0”.
Increase the volume.
The amplifier hums.
The DecoderStation 6 is connect-
ed to a different power circuit from
the rest of the system.
Connect the DecoderStation 6 to the same
power circuit.
The humming is caused by prob-
lems with the power supply.
Buy a line filter and connect all devices to it.
The humming is caused by a mul-
tiple socket strip.
Use a different multiple socket strip or connect
the DecoderStation 6 directly to the wall socket.
Playback is noisy.
In general, the DecoderStation 6
is a very low-noise system. In most
cases, the system with very high
resolution in the high range area
can expose the poor quality of a
signal source (e.g. from MP3 files).
Ensure that the source is sending a clear signal
to the DecoderStation 6 system.
With stereo sources such
as the playback of radio
or an MP3 player, the
rear satellites and/or the
center speaker do not
emit sound.
MP3s, radio as well as many TV
shows only transmit stereo sound.
Switch the DecoderStation 6 to a Pro-Logic mode
or one of the DSP modes (5.1 Stereo).
No Dolby-/DTS mul-
ti-channel sound is emit-
ted via the connected
digital source.
If digital sources are being played,
the DecoderStation 6 automati-
cally recognises the format of the
signal source. If the decoder fails
to play multi-channel sound, there
is presumably no multi-channel
signal. Digital signal sources do
not always transmit multi-channel
sound, but may also emit regular
stereo sound (2.0).
You cannot toggle the sur-
round configuration.
You are probably using a digital input. If a Dolby or DTS signal is received on this
input, the DecoderStation 6 will automatically switch to the correct surround mode.
Troubleshooting
Summary of Contents for DecoderStation 6
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