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Motiv 5
AV receiver or its settings. If the subwoofer stays silent, please
read the following frequently asked questions carefully.
»The Subwoofer switches off after playing high volumes for
a long time (the satellites keep on playing).«
It is possible that you have operated the Motiv 5 beyond its per
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formance limits.
If the system is operated with excess volume, the safety shut-
down may activate. This safety shut-down is mandatory for safe-
ty reasons and prevents the power pack, the power amplifiers
and the speakers from sustaining damage. When this shut-down
switch is activated, it means that the system has exceeded its
performance boundaries.
Our problem-solving tips:
4
Position the speakers of the Motiv 5 closer to where you are
sitting. Then less power will be needed for loud sound reproduc
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tion.
4
Use an AV receiver tto power the satellites with power. This re
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lieves the power supply and the power amplifiers of the Motiv 5.
However, a fault condition cannot be ruled out if the Motiv 5
switches off at lower volumes in rooms of 30m
2
or less.
We are unable to authorize additional active cooling of the pow
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er amplifier. It no longer corresponds to the specifications for
the operation of our products. Failures caused in this way can
clearly be attributed to negligent action by the user. As opera
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tion with active cooling has a direct effect on the function of
the product, it voids all guarantee claims.
“The subwoofer does not play with stereo sources such as
music CDs (on pC/DVD player)”.
The Motiv 5 is purely a playback system – it has no built-in decoder
function. Therefore it is “dependent” on external decoders split
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ting the signals. This decoder is a component of the sound card
or DVD player software. If the signal only plays on two satellites in
stereo mode, for example, the correct allocation in the software
of the sound card/DVD player is either not possible or not cor
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rectly set.
The Motiv 5 is “blameless” – it only plays back the signals it re
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ceives. Therefore, correct allocation in the software of the sound
card/DVD player is essential. Please contact the support depart
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ment of the sound card/DVD player manufacturer.
“I can hear background noises that only occur at certain
volumes”
When the background noises keep occurring at certain levels in
“steps of 10”, the phenomenon you have described is a design-
dependent peculiarity of the Motiv 5 and not a defect. As you
can set the volume yourself using the volume options on your
PC/DVD player, instead of using the remote control and the
equalizer on the subwoofer, this critical setting point can simply
be avoided in everyday life.
“I’m receiving radio/interference signals”
In rare cases it may be possible to receive radio/interference
frequencies; this depends on the local environment. Please re
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move all cinch cables from the subwoofer and check whether
the interference still occurs. We recommend trying out shorter,
higher quality, shielded cinch connection cables.
“The satellites crackle”
Please disconnect the Teufel speaker system from your PC or
other connected devices by loosening the cable connection and
check whether the “crackling” stops. Try operating the set with
a different power source/in a different room ( just use an ex
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tension cable). If you can still hear the crackling, please check
which satellite is affected by swapping them over and finding
out whether it is the satellite or the subwoofer electronics that
are generating the excessive crackling. If the fault “moves” with
the satellite, the satellite is affected. On the other hand, if the
crackling is still on the same channel, the subwoofer amplifier
electronics are responsible.
“The satellites hiss”
Generally speaking, the Motiv 5 is a very low-noise system. In
the high range area, very good-quality high-resolution speaker
systems can expose the defective quality of a signal source (e.g.
from mp3 files or analogue cassette recordings) that is hardly
noticeable on less high-quality speakers.
You can check the basic noise level by connecting an output
signal (via a cinch cable) from an external source that is guar
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anteed to be good quality – such as a music CD on a portable
CD player – to the front L/R input on the subwoofer. If all of the
satellites are now playing noise-free, then they were not getting
the correct signal before. Either the cinch cable is defective (try
swapping them) or the output of your source appliance is not
producing a sufficient signal.
However, if you continue to hear increased noise on this chan
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nel there is possibly a fault in the Motiv 5. Please check which
satellite is affected by swapping the satellites over and finding
out whether it is the satellite or the subwoofer electronics that
are generating the excessive noise. If the fault “moves” with the
satellite, the satellite is affected. On the other hand, if the noise
remains on the same channel, the subwoofer amplifier electron
-
ics are responsible.
Frequently asked questions