33
• Cinebar Ultima
Troubleshooting
The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 4). Take note of the warranty instruc-
tions.
Problem
Possible cause
Solution
No func-
tion.
No power supply.
Check the function of the socket with
another device.
The device
doesn’t
emit any
sound.
The wrong source has
been selected.
Select the right source (page 19).
The volume is set to
“0”.
Increase the volume.
The volume of the
external player has
been set too low.
Carefully increase the volume of the
external player.
No sound
with Blue-
tooth
®
.
No Bluetooth
®
connec-
tion.
Establish a connection (see page 26).
Cinebar Ultima has not
been selected as the
output device.
On the external player, select “Teufel
Cinebar Ultima” as the Bluetooth
®
output
device.
Bluetooth
®
connection
impaired by another
radio system (e.g. cord-
less telephone, Wi-Fi).
Set up the Cinebar Ultima and/or
external player in another location. Move
to another room to test.
No sound
is emitted
via HDMI.
An incorrect HDMI
connection has been
selected on the TV set.
Use the HDMI jack with the ARC function
on the TV set (see the user manual of the
TV set).
CEC and/or ARC have
not been activated on
the TV set.
Activate HDMI CEC and HDMI ARC on the
TV set.
Incorrect audio codec
has been selected.
On the TV set, set the audio format to
“PCM”.
No sound
from
the rear
speakers.
In stereo playback,
there is no signal for
the rear speakers.
Turn on „Upmix“ (see page 22) to have
the system generate the signals for the
rear speakers.
