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Important Safety Information........................... 2
Product Specifications.........................................4
Wall Connector Label...........................................5
Power Supply Options......................................... 6
Circuit Breaker Rating / Maximum Output.....
...................................................................................... 9
Using Wall Connector.......................................... 11
Features................................................................... 12

Connectivity............................................................................12
Hosted Access Point............................................................12
Local Network........................................................................12
Residual Current Device (RCD)....................................... 13
Ground Monitor Interrupter.............................................. 13
Power Outages...................................................................... 14
Firmware Updates................................................................ 14
Thermal Monitoring............................................................. 14

Wall Connector External Components.........15
Wall Connector Internal Components..........16
In the Box.................................................................17
Tools.......................................................................... 18
Installation Considerations............................... 19
Installation Steps................................................. 22

STEPS 1, 2, 3: Preparing and Mounting the Wirebox...
.................................................................................................... 22
STEP 4: Sizing and Routing Conductor Wires......... 24
STEP 5: Stripping and Securing Wires in Wirebox
Terminals................................................................................. 25
STEP 6: Securing Main Unit to Wirebox......................27

Commissioning Procedure...............................28
Wall Connector LEDs.........................................29

Light Codes............................................................................29
Error Codes............................................................................30

Warranty Information......................................... 31
Limits of Liability................................................. 32
Dispute Resolution..............................................33

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Summary of Contents for Gen 3

Page 1: ...Gen 3 Wall Connector Manual Type 2 Handle Three Phase ...

Page 2: ...ates 14 Thermal Monitoring 14 Wall Connector External Components 15 Wall Connector Internal Components 16 In the Box 17 Tools 18 Installation Considerations 19 Installation Steps 22 STEPS 1 2 3 Preparing and Mounting the Wirebox 22 STEP 4 Sizing and Routing Conductor Wires 24 STEP 5 Stripping and Securing Wires in Wirebox Terminals 25 STEP 6 Securing Main Unit to Wirebox 27 Commissioning Procedure...

Page 3: ...ndle in the dock to prevent unnecessary exposure to contamination or moisture WARNING Do not use the Wall Connector if it is defective appears cracked frayed broken or otherwise damaged or fails to operate WARNING Do not use the Wall Connector if the flexible power cord or cable is frayed broken or otherwise damaged or fails to operate WARNING Do not attempt to disassemble repair tamper with or mo...

Page 4: ...om the New Vehicle Limited Warranty and the Charging Equipment Limited Warranty CAUTION Do not operate the Wall Connector in temperatures outside its operating range of 30 C to 50 C 22 F to 122 F CAUTION Wall Connector should only be installed by personnel who are trained and qualified to work on electrical systems CAUTION Ensure that Wall Connector is within storage temperature when moving transp...

Page 5: ...m 24 ft or 2 6 m 8 5 ft Wall Connector Dimensions Height 345 mm 13 6 in Width 155 mm 6 1 in Depth 110 mm 4 3 in Wire Box Bracket Dimensions Height 250 mm 9 8 in Width 120 mm 4 7 in Depth 50 mm 2 0 in Weight including wirebox 6 8 kg 15 lb Operating Temperature 30 C to 50 C 22 F to 122 F Storage Temperature 40 C to 85 C 40 F to 185 F Enclosure Rating IP 55 Ventilation Not required Means of Disconnec...

Page 6: ...rmation that is unique to the product including TPN Tesla Part Number TSN Tesla Serial Number Input Max input power Output Max output power MAC Unique MAC address assigned to the Wall Connector SSID Unique Wi Fi access point assigned to the Wall Connector 5 Gen 3 Wall Connector Manual ...

Page 7: ...can damage Wall connector Wall Connector can operate on a three phase power supply or a single phase power supply Table 1 Most Common Installation Option Wiring Configuration Option for Five Wires Line 1 Line 2 Line 3 Neutral PE Grid type options 400 V 3 phase wye CAUTION Double check N connection is 230 V L to N at terminals of wirebox before energizing NOTE Blue is used as the IEC standard for n...

Page 8: ...options 230 V Line to Neutral 230 V Line to Line NOTE For 230V Line to Line connections without a Neutral connect one Line from the grid to the Neutral terminal of the wirebox CAUTION Double check N connection is 230 V L to N at terminals of wirebox before energizing POWER SUPPLY OPTIONS 7 Gen 3 Wall Connector Manual ...

Page 9: ...V Line to Line Open wye with 230 V Line to Neutral Split phase 230 V Line to Neutral NOTE In the case of a Delta grid connection land one of the line conductors from the grid in the neutral terminal of Wall Connector wirebox NOTE The conductor with lowest voltage to Protective Earth PE should be connected to the Neutral terminal CAUTION Double check N connection is 230 V L to N at terminals of wir...

Page 10: ...t than the max output of Wall Connector Actual charging rate depends on Wall Connector output and onboard charger in the vehicle See Tesla website for vehicle specifications Maximum current output A 230 V Single phase power output kW 230 V Three phase delta power output kW 400 V Three phase power output kW Model S X Model 3 Y 32 7 4 8 5 11 22 1 25 5 8 6 6 10 17 3 20 4 6 5 3 8 13 8 16 3 7 4 2 6 4 1...

Page 11: ...all Connector must have an earth path back to the main equipment earthing point on site Without a proper earth connection the Wall Connector will not charge a vehicle during an earth assurance test Equipment earth conductor must be run with the circuit conductors and connected to the equipment earth terminal in the wirebox Install a earth wire sized according to local electrical code NOTE To suppo...

Page 12: ...e into the vehicle charge port 3 Check the vehicle controls to verify charging 4 To remove the charge handle from the vehicle press and hold the button on the handle to unlock the charge port NOTE The vehicle must be unlocked for the charge handle to be removable 5 Remove the charge handle from the vehicle charge port 6 Wrap the charge cable counter clockwise around the Wall Connector and insert t...

Page 13: ... to the Wall Connector are printed on a label at the rear of the main unit as well as on the front cover of the Quickstart Guide included in the box Local Network Connecting Wall Connector to a local Wi Fi network enables it to receive over the air firmware updates remote diagnostics access and usage data tracking capability A Wi Fi connection is required for sites that utilize authentication bill...

Page 14: ...en line and earth If high impedance is detected the Wall Connector will lock out charging and display a error code of two 2 red blinks See Error Codes on page 30 for a full list of error codes For earth assurance to operate on TN grids one leg of the distribution transformer must be earth bonded Neutral Earth bond should only occur at one location in a site s electrical system Wall Connector earth...

Page 15: ...y of the charge session Temperature sensors are located at the relays microcontroller charge handle and rear of the main unit to monitor the temperature of the terminals in the wirebox In warmer conditions Wall Connector may reduce current and charge speed to protect itself When this happens the light bar on the faceplate will continue to display the streaming green and a blink code of three red f...

Page 16: ...WALL CONNECTOR EXTERNAL COMPONENTS Wall Connector refers to the product as a whole 1 Faceplate 2 Light bar vertical 3 Main unit 4 Charge handle button 5 Charge handle 15 Gen 3 Wall Connector Manual ...

Page 17: ...MPONENTS 1 Contact blades 2 Temperature sensor 3 Conductor terminals 4 Zip tie anchor 5 Sliding contacts 6 Wirebox drainage opening enables protection 7 Neutral 8 Line 1 9 Line 2 10 Line 3 11 Earth 16 Gen 3 Wall Connector Manual ...

Page 18: ...x 2 in Quickstart Guide contains sticker with SSID network name and unique password NOTE The hex bit zip tie and fasteners are located in a plastic bag inside the wirebox which comes attached to the main unit of the Wall Connector NOTE Wall plugs are not included If installing in concrete or other like materials use 6 mm wall plugs 17 Gen 3 Wall Connector Manual ...

Page 19: ...rque Driver 5 6 Nm 50 lbf in Multimeter Stud Finder If installing on wood walls Tape Measure Wire Stripper Drill Bit 5 mm 3 16 in If installing on wood walls Drill Bit 2 5 mm 3 32 in If installing on wood walls Bit Driver Level Smartphone with Wi Fi Power Drill Optional Tools Step Bit 29 mm 1 1 8 in Step Bit 35 mm 1 3 8 in Computer with Wi Fi 18 Gen 3 Wall Connector Manual ...

Page 20: ...e charge port without putting strain on the cable Dark gray Recommended installation area for Wall Connectors with 7 3 m 24 ft cable Light gray Recommended installation area for Wall Connectors with 2 6 m 8 5 ft cable Install Wall Connector in a location with ample clearance on all sides to allow the charge cable to loop around the unit and the charge handle to comfortably land in the side dock NO...

Page 21: ... local Wi Fi network for optimal functionality For maximum signal reception avoid installing Wall Connector on opposite sides of concrete masonry metal studs and other physical obstructions that could impede Wi Fi signal reception NOTE If a mobile device is able to connect to local Wi Fi at a given location it is a good indication that Wall Connector will also be able to connect INSTALLATION CONSI...

Page 22: ...ltiple wire entry options Choose one entry path and follow installation instructions based on chosen entry path 1 Top entry location 2 Rear entry locations left or right 3 Bottom entry location INSTALLATION CONSIDERATIONS 21 Gen 3 Wall Connector Manual ...

Page 23: ...ling on concrete masonry or similar materials NOTE Installer can adjust pilot hole size based on mounting surface NOTE Use a level to ensure that the template is completely level 3 Attach wirebox to mounting surface using included fasteners which include an integrated sealing washer The fastener head is compatible with both 2 Phillips or 2 square head bit Attach conduit fittings and bring in condu...

Page 24: ... of the Wall Connector installation The provided screws have sealant washers which provide adequate sealing Installer is responsible for providing appropriate glands fittings and conduit to secure incoming power supply to Wall Connector wirebox Top and bottom entry are 28 mm in diameter when sealing plug is removed If needed bottom entry can be expanded using a step bit Do not expand top entry INS...

Page 25: ...Attach the conduit fittings and route each conductor wire into the wirebox so it lands in the correct terminal NOTE Insulation wire colors may vary based on market For Top Wire Entry Wire lengths proportions shown are not to scale For Bottom 1 Rear Left 2 or Rear Right 3 Wire Entry Wire lengths proportions shown are not to scale INSTALLATION STEPS 24 Gen 3 Wall Connector Manual ...

Page 26: ...ped wire into the correct terminal NOTE If using stranded wiring smaller than 4 mm2 use a correctly sized ferrule so it can be securely terminated 3 Use the included bit to torque each terminal to 5 6 Nm 50 lbf in Use zip ties to secure wires to service loop on the left side of the wirebox INSTALLATION STEPS 25 Gen 3 Wall Connector Manual ...

Page 27: ...other obstruction crosses over the terminal block screws before proceeding to the next step NOTE Rear of Wall Connector has a sensor to monitor the terminal block any obstruction from wiring or zip tie can interfere with Wall Connector operation INSTALLATION STEPS 26 Gen 3 Wall Connector Manual ...

Page 28: ...irebox 1 Attach the main unit to the wirebox 2 Secure the main unit to the wirebox with the 4 included fasteners using the included bit Use a bit driver to hand tighten the fasteners INSTALLATION STEPS 27 Gen 3 Wall Connector Manual ...

Page 29: ...he Quickstart Guide cover page NOTE SSID will broadcast for 15 minutes NOTE If you are unable to connect to the Wall Connector SSID turn off the cellular data function on your mobile device and try again NOTE If the Wall Connector has not been commissioned a solid yellow light will display on the front of the main unit to indicate that it is ready to be commissioned 3 Scan the QR code below with t...

Page 30: ...g for commissioning Standby waiting to plug in Charging in progress SSID broadcasting ready to commission Waiting to charge communicating with vehicle Solid yellow green red Top green solid Every green streaming Green pulsing Blue solid NOTE If a red dot is displayed connect to Wall Connector Commissioning or see next table for all error codes 29 Gen 3 Wall Connector Manual ...

Page 31: ...nks High temperature detected charging limited or disabled Verify that Wall Connector is connected to Wi Fi and updated with the latest available firmware for optimal temperature sensing functionality Check the faceplate and cable handle for excessive warmth Have an electrician remove the Wall Connector from the wirebox and verify that the conductors used are sized correctly and that the terminal ...

Page 32: ...ce storage or transport including but not limited to any of the following Failure to follow the instructions operation maintenance and warnings published in the documentation supplied with your Tesla connector or adapter External factors including but not limited to objects striking the Tesla connector or adapter faulty or damaged electrical wiring or connections external electrical faults junctio...

Page 33: ...benefits payable under this Charging Equipment Limited Warranty shall not exceed the price you paid for the applicable Tesla connector or adapter Tesla does not authorize any person or entity to create for it any other obligations or liability in connection with this Charging Equipment Limited Warranty Subject to local laws and regulations the decision of whether to repair or replace a part or to ...

Page 34: ... UK Tesla Motors Ltd Company number 04384008 197 Horton Road West Drayton England UB7 8JD Please include the following information Tesla Part Number and Serial Number Your name and contact information Name and location of the Tesla Store and or Tesla Service Center nearest to you Description of the defect History of the attempts you have made with Tesla to resolve the concern or of any repairs or ...

Page 35: ...Revision 1 0 ...

Page 36: ...ption ii 3 Option iii 4 Option iv 4 Option v 4 BS IEC EN 61851 1 2019 clause 8 4 5 PEN disconnection devices 5 Alternative Options 6 Electrical Separation Install an Isolating Transformer 6 TT Earthing System Convert Only the Charger Circuit to TT 6 TT Earthing System Convert Entire Site to TT 7 ...

Page 37: ... O O ...

Page 38: ......

Page 39: ...NOTE NOTE ...

Page 40: ......

Page 41: ...Figure 3 Charging equipment separated from the TN C S PME supply earth by an isolating transformer ...

Page 42: ...Figure 4 Charger converted to TT ...

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