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Warranty Program
Proof of purchase
is required to access this warranty program, which is in effect from the date of purchase. If unable to
provide proof of purchase or after the warranty has expired, customers will be subject to parts, shipping and handling fees.
Full 30-Day Warranty
Any missing parts can be replaced at no charge within 30 days from the date of purchase with a valid proof of purchase.
Customers will be subject to shipping and handling fees.
Limited Warranty
Grill cannot be returned or refunded after using.
1-Year Limited Warranty on all grill parts in regards to damage affecting the operation of the gas grill.
Warranty Provisions:
This warranty is non-transferable and does not cover failures due to misuse or improper installation or maintenance.
This warranty is for replacement of defective parts only. We are not responsible for incidental or consequential damages
or labor costs.
This warranty does not cover chips and scratches of porcelain or painted surfaces, nor does it cover corrosion or
discoloration due to misuse, lack of maintenance, hostile environment, accidents, alterations, abuse or neglect.
This warranty does not cover damage caused by heat, abrasive and chemical cleaners, resulting in chipped porcelain
enamel parts or any damage to other components used in the installation or operation of the gas grill.
The original consumer purchaser will be charged for all shipping and handling fees of replacement under the terms of limited
warranty. If customers unable to provide proof of purchase or after the warranty has expired, customers will be also subject
to parts fees.
Some provinces do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary
from province to province.
If you have any questions about our products or warranty, please call our service center at
1-877-630-5396 (TOLL-FREE), 10:00 A.M. – 7:00 P.M. (EST), MONDAY-FRIDAY.
Manufactured by : Lucas BBQ Co., Ltd.
FOR CUSTOMER SERVICE:
CALL 1-877-630-5396 (TOLL-FREE)
10:00 A.M. – 7:00 P.M. (EST), MONDAY-FRIDAY
