TensCare Uniglo, Instructions For Use Manual

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18. TROUBLESHOOTING
If your Uniglo is not working properly, please check the following:
Problem Possible causes Solution
No display
Flat batteries. Recharge batteries.
Damaged battery Contact supplier.
Low battery
display
Low batteries. Recharge batteries.
No sensation Intensity is not strong
enough.
You are using
FACE 2
Increase strength.
Most users will feel something at a setting
below 20 mA.
This programme uses microcurrent, it is
normal to not feel anything.
Output will not
increase
above zero
Open circuit cut-out
operating.
Lead not connected to
body or faulty/damaged.
Ensure machine is attached to your body
correctly.
Try using the second lead wire.
Purchase replacement if necessary.
(Lead wires can break at the bend where they leave the machine giving
no, or intermittent, output).
Sudden
change in
sensation
If you disconnect and re-
connect a few minutes
later, the signal will feel
quite a lot stronger.
Always return strength to zero after
disconnecting the leads or electrode pads.
If the above review has failed to resolve your problem, or to report unexpected
operation or events, or to provide feedback call TensCare or your local supplier
or distributor (address on back cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are
trained to assist you with most issues you may have experienced, without the
need to send your product in for service.