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safety precautions and usage statements

parts list

All electronics and components that need to be installed are 

located in boxes under the base or attached to the frame.

A) 

Wireless Remote Control and  

 

(3) AAA batteries

B) 

Mattress Retainer Bar (1)*

C) 

Legs (4)

D)  

Power Cord (1)

E)  

Power Supply (1)

F)  

Power Down Box (1)* 

G)  

Connecting Strap*

H)  

SmartSync™ Cord (1) ‡

Headboard Bracket Components 

(optional accessory, not included):

I)  

Headboard Bracket (2)

J) 

T-Bracket (2) 

K) 

Spacers (2)

L) 

Long Bolts (8)

M) 

Short Bolts (10)

N) 

Nuts (18)

*   These items are attached to the base for shipping purposes. Carefully remove 

from base and set aside.

‡   Only included in Single Long and NZ Split King bases.

Before discarding the packing materials- ensure all the parts are accounted for.

Safety Features:  

Free release head and foot motors are designed to lower the mattress by 

retracting only with gravity, never pulling downwards, which minimises 

pinch points.

Product Ratings:

The lift motors are not designed to operate continuously for more than 

[2] minutes in an [18] minute time period or approximately 10% duty 

cycle. Attempting to circumvent or exceed this rating will shorten the life 

expectancy of the product and may void the warranty.

Weight Restrictions:

The recommended weight restrictions for the Ergomotion adjustable 

base are as follows and include the weight of the mattress: Single Long 

and NZ King Split: 182 kg. Queen: 227 kg.

The bed base will support the recommended weight limits if 

distributed evenly across the base. This product is not designed 

to support or lift this amount in the head or foot sections alone. 

Consumers should not enter or exit the bed with any portion in the 

raised position. Do not sit on the head or foot sections while in the 

raised position. Do not attempt to move or service the base while it 

is occupied. Exceeding the recommended weight restrictions could 

damage your bed base and void your warranty. 

Acoustics:

The massage function will emit a noticeable tone during operation. As 

the massage intensity level is increased, the tone will intensify. The 

volume of this tone is directly related to the location environment. 

For example, when demonstrated in a show room, the surrounding 

environmental noise will cover some of the massage noise. However, 

when installed in a home setting with wooden floors, carpeted or not, 

the massage volume will be more noticeable.

In normal base operation, the wheels which allow the bed to maintain 

its distance from the wall, will make contact with the steel platform 

supports of the base creating a contact noise. When entering, exiting or 

shifting weight on the base, this contact noise may be audible as the 

wheels make contact. This is normal.

SAVE THESE INSTRUCTIONS.

A)

B)*

C)

D)

E)

F)*

G)* 

H) 

 

HEADBOARD BRACKET COMPONENTS  (OPTIONAL)

I)

J)

K)

L)

M) N)

Summary of Contents for ZERO-G Platinum Series

Page 1: ...2 Serial Number Adjustable Base Customer Service Phone 1800 763 498 NZ Phone and Fax 0800 443 292 Fax 1800 767 493 Email info ergomotion us Web www tempur com Tempur Mattress Customer Service Phone 1300 306 062 NZ 0800 483 6787 Email info tempur com au Web www tempur com ...

Page 2: ...id the electrical portion of your warranty Warranty Warning Do not open or tamper with control box motors or remote with the exception of battery compartments The warranty will be void if the internal workings of these components are tampered with For complete warranty information visit www tempur com or refer to the warranty card included with the base Do not sit on the head or foot sections whil...

Page 3: ...se are as follows and include the weight of the mattress Single Long and NZ King Split 182 kg Queen 227 kg The bed base will support the recommended weight limits if distributed evenly across the base This product is not designed to support or lift this amount in the head or foot sections alone Consumers should not enter or exit the bed with any portion in the raised position Do not sit on the hea...

Page 4: ...IZE DIMENSIONS LxW mm Single Long 2030 x 910 Queen 2030 x 1520 NZ Split King 2030 x 825 Zero G Position Measurements include a 229mm wooden leg Angles will vary up to 10 degrees with the addition of weight Dimensions Measurements listed are of the base without legs 229 mm 375 mm 17 13 46 Available in NZ Only ...

Page 5: ...ound Ensure that it is easily accessible when the base is turned to its upright position Uncoil the Power Cord and connect to the Power Supply Place Power Supply on the ground and extend from the base Ensure that the Power Supply and all attached cords are directed toward the desired surge protector Carefully flip the base over on to its legs Important Two people are required to move the bed base ...

Page 6: ...o turn all massage off One touch ZERO G preset position Zero G adjusts your legs to a higher level than your heart helping to relieve pressure off the lower back and promote circulation One touch FLAT preset position One touch TV preset position One touch Relax preset position The HEAD arrows lift and lower the head section of the base The FOOT arrows lift and lower the foot section of the base MA...

Page 7: ...the hole in the frame located towards the foot of the base and use a short bolt and nut to secure the bracket Make sure the bolt is tight Attach the plastic spacer and T Bracket a Measure the distance between the mounting holes on the headboard and install the spacer and attachment plate to accommodate the headboard b To install the plastic spacer and attachment plate you will need 2 long bolts an...

Page 8: ...ol box will begin to blink Press and hold button on the back of the remote the button will begin to blink Both lights will become continuous and then simultaneously turn off In the event that the base is stuck in an articulated position during a power outage the Power Down Box will return the base to a flat position 2 9 Volt batteries are required to operate the power down feature and are NOT incl...

Page 9: ... 6 RESET PAIRING LED 7 MULTIFUNCTION 6 RESET PAIRING LED 7 Power Down Box Power Down Box Sync Cord Splitter Splitter Control Box Control Box If any split setup is being installed plastic connecting straps are provided one per base to secure the bases together Use both straps to secure the head and foot portions together With the bases in their desired location slightly loosen both legs to allow th...

Page 10: ...LED light is illuminated on the control box If there is no light verify that the input and power cords are properly connected Unplug the base for 1 hour to reset the electronic components Plug bed base into a different electrical outlet or test current outlet with another working appliance a grounded electrical surge protector is recommended If issue is not resolved by following the instructions a...

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