16
17
troubleshooting
quick reference guide
Power Cord (D)
Power Down Box (F)
Input
Power Cord
Power Supply (E)
Control Box
connection ports
to head and foot
motors (massage
and lift). Installed
under the base.
Not to scale. For illustration purposes only. Read all instructions before beginning installation.
• Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the
movement of the base.
• Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are
properly connected.
• Unplug the base for 1 hour to reset the electronic components.
• Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge
protector is recommended).
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call
Adjustable Base Customer Service: 1800 763 498 | NZ: 0800 443 292
Tempur Mattress Customer Service: 1300 306 062 | NZ: 0800 483 6787
www.tempur.com
If one or more functions on the bed base have stopped operating:
