Send, Forward and Reply to messages
You have the ability to send, forward or reply to voice mail messages. You can send a message
or reply to anyone, whether they subscribe to TELUS Voice Mail, or do not have voice mail at all.
Sending messages
You can compose a message and send it to one or more other TELUS Voice Mail users
1
without actually
ringing their phone. Each recipient’s message waiting indicator will be set once the message is deposited
in their mailbox.
From the
Main Menu
, press
to record your message.
When you have finished recording your message, press
.
When prompted, enter the 10 digit destination mailbox number for each recipient and press
to send.
You can also have the TELUS Voice Mail system deliver this message to someone without a mailbox
2
.
Just enter their 10 digit phone number and the system will call them to deliver the message.
Forwarding messages
You can forward a message that was deposited in your mailbox to others, whether or not they’re
TELUS Voice Mail users.
After listening to a message, press
to record your introduction.
When you have finished recording your introduction, press
.
When prompted, key in the recipient’s 10 digit destination mailbox number or the 10 digit telephone
number of a non-voice mail recipient
2
and press
to send.
Replying to a message
You can reply to a message that was deposited in your mailbox. If the message was left from a
TELUS Voice Mail user, your reply will be deposited in their mailbox. If the person does not have
TELUS Voice Mail, the system will call the sender’s phone number to deliver your recorded reply.
2
After listening to a message, press
to record your reply.
When you have recorded your reply, press
to send the message.
Calling the sender of a message
While listening to a message in your mailbox, you can call the person who left you the message,
without exiting your mailbox.
After listening to a message, press
to call the person who sent it
3
.
The TELUS Voice mail system will attempt to connect the call.
TELUS – changing the way business communicates
6
TELUS VMO – Premium Mailbox
|
User Guide Version 1.0
Notes:
1 Some restrictions apply.
2 The delivery of messages to non-voice mail users is not guaranteed. Three attempts will be made to deliver the message
before the sender is notified of non-delivery.
3 You are allowed 30 free minutes of calling anywhere in North America (Local or Long Distance). Once the 30 free minutes
are used, you are not able to use this feature until the next month and you are not able to buy additional minutes.
