TELUS VMO User Manual Download Page 11 | Manualshive

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TELUS VMO User Manual Download Page 11

Troubleshooting tips

Messages

Why can’t I retrieve my messages?

Ensure that the switch on your phone has been changed from pulse to tone.

Message waiting indicator

Why doesn’t my message waiting indicator work?

Check that message notification is on. From the

Main Menu

, press

.

No rings

I have a message but my phone didn’t ring.

Someone may have called when you were on the phone or you may have been sent a mailbox message.

TELUS – changing the way business communicates

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TELUS VMO – Premium Mailbox

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User Guide Version 1.0

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Summary of Contents for VMO

Page 1: ...TELUS Voice Mail Options VMO Premium Mailbox User Guide Version 1 0...

Page 2: ...lephone which connects you to local emergency services The TELUS operator will not be able to connect your call to emergency personnel in an international location TELUS VMO Premium Mailbox Getting st...

Page 3: ...number to retrieve messages when you are away from the office Mailbox number this is your 10 digit phone number area code phone number Temporary password this is your 10 digit phone number area code p...

Page 4: ...r name slowly by pressing When you have finished recording your name press again To accept your recorded Personal Name press 5 Personal greeting2 You will be prompted to start recording your personal...

Page 5: ...to the voice instructions When prompted press enter your 10 digit mailbox number enter your password and follow the instructions TELUS changing the way business communicates 5 TELUS VMO Premium Mailbo...

Page 6: ...git destination mailbox number or the 10 digit telephone number of a non voice mail recipient2 and press to send Replying to a message You can reply to a message that was deposited in your mailbox If...

Page 7: ...ber from 11 through 99 Record a name for your list and press when recording is completed Confirm recorded name by pressing Enter the first destination mailbox number 10 digits and press Press to confi...

Page 8: ...hat you re on another call From the Main Menu press This greeting cannot be skipped by callers Choose whether to allow callers to leave a message or not From the Main Menu press Schedule different gre...

Page 9: ...ou will be prompted to start recording your personal greeting by pressing When you have finished recording your greeting press To accept your recorded personal greeting press 6 Extension Mailboxes Pas...

Page 10: ...tutorial will prompt you to enter your temporary password which is your 10 digit phone number 1 or 2 or 3 followed by press 3 Repeat steps 3 9 to customize each extension mailbox Short cuts for chang...

Page 11: ...ator Why doesn t my message waiting indicator work Check that message notification is on From the Main Menu press No rings I have a message but my phone didn t ring Someone may have called when you we...

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