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11

Handset battery installation

Slide open the battery compartment cover to it the NiMH battery into the

handset. Plug the battery connector securely into the socket.

Place the supplied rechargeable battery with the label THIS SIDE UP facing up
and the wires inside the battery compartment.

Slide the battery compartment cover towards the center of the handset until it
clicks into place.

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Summary of Contents for 13450

Page 1: ...ITH ANSWERING MACHINE USER GUIDE This telephone has been designed for ease of use Please read the instructions and keep it handy for future reference If you have any problems with your phone refer to the Help section of this User Guide ...

Page 2: ...umbers or even review the call list answering machine messages or reminders IMPORTANT You need to subscribe to Telstra s Calling Number Display service to be able to see the caller s number or name when called or in the Calls List See page 50 for more details This User Guide provides you with all the information you need to get the most from your phone Before you make your irst call you will need ...

Page 3: ...450 cordless handset Telstra 13450 charger with charger adaptor 1 NiMH rechargeable battery If you have purchased Telstra 13450 with pendant you will also have the following items Telstra 13450 Pendant Telstra 13450 Pendant charger with power adaptor Pendant belt clip Pendant lanyard ...

Page 4: ...e base buttons 25 Pendant overview only for model with pendant 29 Handset and telephone base display 30 Navigating the menus 31 Handset menu layout 31 Telephone base menu layout 32 Keystroke table 33 Using the phone 34 Make answer or end a call 34 Speakerphone 34 Audio Assist 35 Equalizer 35 Volume control 35 Mute 35 Temporary ringer silencing 36 Redial 36 Chain dialing 36 Transfer a call 37 PAGE ...

Page 5: ...w reminders 44 Delete reminders 44 Phone settings 45 Using the menu 45 Ringer volume 45 Ringer tone 45 Set date and time 46 Calling Number Display Voice announce 46 Talking digit 46 Clear voicemail indicators 47 Rename base handset 47 Key tone 47 Use Calling Number Display to automatically set date and time 48 Quiet mode 48 Happy message only for model with pendant 48 Voice command only for model ...

Page 6: ...56 Message alert tone 56 Message recording time 57 Answering machine and voicemail 57 Message capacity 58 Call screening 58 Call intercept 59 Temporarily turn off the message alert tone 59 Message playback 59 Delete all old messages 60 Record play and delete memos 60 Remote access 61 Pendant voice command only for model with pendant 62 About voice command 62 Use voice command 62 Common commands 62...

Page 7: ...7 Safety 71 Cleaning 72 Environmental 72 How many telephones can you have 72 Customer service Product warranty 73 ...

Page 8: ...stinct change in performance Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the supplied NiMH Nickel Metal Hydride battery The operation periods for the handsets are only applicable with the default battery capacity The use of other battery types or non...

Page 9: ...possible ensures the best signal The maximum range between the base station and the handset is approximately 300 meters SETTING UP Telephone base installation Plug the mains power adapter cable into the base station plug the other end of the mains power adapter into a mains power wall socket 1 Note Ensure power cord is fed through slot on base so unit sits lush with the desk Telephone line cord If...

Page 10: ...ncluded is required Connect the corded handset to the telephone base with the supplied coiled handset cord CAUTION If you subscribe to telephone service from a cable company or a VoIP service provider plug the telephone line cord into the modem router terminal adapter provided by your cable VoIP service provider Contact your cable VoIP service provider if you have any dificulties in installation 2...

Page 11: ...y into the handset Plug the battery connector securely into the socket Place the supplied rechargeable battery with the label THIS SIDE UP facing up and the wires inside the battery compartment Slide the battery compartment cover towards the center of the handset until it clicks into place 1 2 3 ...

Page 12: ...power cable into the charger base Plug the other end into the a mains power wall socket Place the handset in the handset charger to charge 1 2 3 Note Ensure power cord is fed through slot on base so unit sits lush with the desk Mains power wall socket ...

Page 13: ...t charger power adapter cable into the charger base then route the cable through the slot Plug the other end into the a mains power wall socket Switch ON the pendant Place the pendant in the pendant charger to charge 1 2 3 Pendant charger power adapter Mains power wall socket ...

Page 14: ...t on the top of the pendant Insert the long end of the lanyard into the loop string Fasten the loop string Pendant belt clip Put the pendant into the belt clip until it clicks in place When you use the pendant belt clip remove the pendant lanyard if it is attached to the pendant 1 2 3 ...

Page 15: ...lace three AAA batteries into the compartment matching the polarity engravings Replace the backup battery compartment cover Push the large tab until it locks securely 1 2 3 Note Under normal usage conditions the three AAA non rechargeable batteries should last approximately 6 months The battery life depends on the frequency and the duration of mains power failure WARNING Disconnect the telephone l...

Page 16: ... the telephone base Lift the handset and place it aside Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into the slot so it locks into position Grasp and squeeze the tabs as the arrows indicated to open the hinged bracket Route the telephone line cord and the power adaptor cor...

Page 17: ...cord into a telephone wall jack or a DSL ilter Plug the large end of the power adaptor into a mains power wall socket Align the slots on the back of the telephone base with the studs of the wall mounting plate Slide the telephone base down until it locks securely on the wall mounting plate 4 5 6 Route through the slot Telephone line cord If you have DSL high speed Internet service a DSL ilter not ...

Page 18: ...unt position to tabletop position follow the steps below Slide the telephone base upwards then remove the telephone from the wall mounting plate Unplug the large end of the power adaptor from the mains socket Unplug the telephone line cord from the wall jack Untie the bundled telephone line cord and power adaptor cord and then remove them from the slot on the bottom of the telephone base 7 1 2 Unp...

Page 19: ...plug the power adaptor cord from the power jack on the bottom of the telephone base Remove the telephone line cord and power adaptor cord through the wall mount bracket Rotate the wall mount bracket and lock it into tabletop position as indicated Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base Plug the small end of the power adaptor into the...

Page 20: ...o a mains power wall socket Place the handset in the telephone base Rotate the top of the display up or down to adjust the screen angle for maximum visibility 6 7 Telephone line cord If you have DSL high speed Internet service a DSL ilter not included is required Telephone base power adapter Mains power wall socket Telephone wall jack ...

Page 21: ...l conditions the fully charged battery should give up to 12 hours talk time or 160 hours standby time on a single charge Note that a new battery will not reach full capacity until it has been in normal use for several days To keep the battery in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will help it last as long ...

Page 22: ...atically with each incoming call The date and time is recorded with each answering machine message you receive If you have not subscribed to Telstra s Calling Number Display Service you can set the date and time manually Set the date and time manually Press MENU when idle Press p q to scroll to Set date time then press SELECT on the cordless handset or the telephone base Enter the month date and y...

Page 23: ...GE LIGHT On when the handset is charging DIR UP Press to review the phonebook when in idle Press to scroll up while in menus or lists Press to move the cursor to the right while entering names or numbers MENU SELECT Press to show the menu Press to select an item or save an entry setting while in a menu 1 2 3 4 12 10 9 8 7 6 1 4 3 2 13 5 11 ...

Page 24: ...ialing or entering numbers ALPHANUMERIC KEYPAD star hash Press to enter numbers or characters Press any key to answer an incoming call key in idle mode Press and hold to access Telstra Home Message 101 or MessageBank Press to switch between upper case and lower case while entering characters Press repeatedly to display other dialing options when reviewing a call list entry Press and hold to set an...

Page 25: ...KER Press to make or answer a call using the speakerphone Press to switch between the handset speakerphone and the handset earpiece during a call VOL VOL Press to adjust the listening volume during a call or message playback Press to adjust the handset ringer volume while idle 12 13 TELEPHONE BASE BUTTONS 4 3 2 1 5 12 11 13 10 9 8 7 6 ...

Page 26: ...ing volume during a call or message playback Press to adjust the base ringer volume while idle SLOW Press to slow down the answering machine or reminder message playback SPEAKERPHONE Press to make answer or end a call Press to switch between the corded handset and the base speakerphone during a call REDIAL PAUSE Press repeatedly to view the last 10 numbers dialed Press and hold to insert a dialing...

Page 27: ...off On when the answering system is turned on MIC Microphone 10 11 12 13 CANCEL Press to cancel an operation or back to the previous menu while in a menu Press and hold to return to idle mode while in a menu Press and hold to erase the missed call indicator when idle Press to silence the base ringer temporarily while the phone is ringing DOWN Press to scroll down while in menus or lists Press to m...

Page 28: ...redial list phonebook call list reminder Press to delete a character or digit while entering names or numbers SKIP Press to skip to the next message during message playback Press to move the cursor to the right while entering or modifying names or numbers PLAY STOP Press to start or stop message playback Flashes when there are new messages memos in the answering machine REPEAT Press once to repeat...

Page 29: ...lashes red when the pendant is in low battery Stays solid green when the pendant is fully charged Flashes red and green when the base is paging the pendant Flashes quickly in red and green during pendant registration Flashes orange three times when the pendant is not registered 1 Call photo speed dial 1 VOL VOL Adjust the listening volume during a call message playback Adjust the pendant ringer vo...

Page 30: ...el 1 3 battery power level The handset speakerphone is in use On steadily if the telephone base and handset ringers are turned off Displays on the handset when received a new voicemail from your telephone service provider Displays on the telephone base when received a new voicemail from your telephone service provider MUTE Microphone is muted NEW New call list Missed and new calls ANS ON The answe...

Page 31: ...T MENU LAYOUT Play message Answering sys Intercom Phonebook Caller ID log Reminder Announcement Delete all old Record memo Answer ON OFF Ans sys setup Base All pendants pendant model only All devices Review Add contact Review Del all calls Review Set reminder On off Ringers Tones Talking digit Set date and time Pendant Pendant model only Annc Caller ID Ringer volume Ringer tone Key tone Battery lo...

Page 32: ...evious menu or exit the menu display To return to idle mode press and hold TELEPHONE BASE MENU LAYOUT Answering system Intercom Photo speed dial Phonebook Cller ID log Reminder Announcement Delete all old Record memo Answer ON OFF Ans sys setup Handset 1 All pendants pendant model only All devices Review reminder Set reminder Reminder on off Ringers Key tone Talking Digit Set date time Pendant pen...

Page 33: ...D time sync Flash time Registration Reset KEYSTROKE TABLE Dialing key Characters by number of key presses 1 2 3 4 5 6 7 8 9 10 11 1 1 2 a b c A B C 2 3 d e f D E F 3 4 g h i G H I 4 5 j k l J K L 5 6 m n o M N O 6 7 p q r S P Q R S 7 8 t u v T U V 8 9 w x y z W X Y Z 9 0 Space 0 Note When entering a name in the phonebook the irst letter of each word is automatically capitalized ...

Page 34: ...less handset To make a call on a cordless handset Press or When you hear a dial tone dial the number To answer a call on a cordless handset Press or or any dialing key To end a call on a cordless handset Press or place the handset in the handset charger Using the pendant only for model with pendant To make a call on a pendant Press or to dial the corresponding speed dial number To answer a call on...

Page 35: ... enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing The default setting is Natural Press MENU during a call Press on the cordless handset or SELECT on the telephone base to choose Equalizer Scroll to Natural Treble 1 Treble 2 or Bass then press on the cordless handset or SAVE on the telephone base VOLUME CONTROL To adjust the listeni...

Page 36: ...igits are stored in the system memory To review and dial a redial number on a cordless handset Press when idle Press or repeatedly to browse When the desired entry displays press or to dial To review and dial a redial number at the telephone base Press when idle Press or repeatedly to browse When the desired entry displays lift the corded handset or press to dial CHAIN DIALING Use this feature on ...

Page 37: ...e two or more handsets pendants scroll to the desired device and then press The outside call is put on hold and the handset shows Transferring call Transferring call to all The destination device rings The destination device rings To answer the call on the destination handset press or any dialing key OR To answer the call on the telephone base lift the corded handset or press or any dialing key OR...

Page 38: ...he call Press or place the handset in the handset charger to exit the call or place the handset in the handset charger to exit the call To join a call with the telephone base Lift the corded handset or press Return the corded handset to the telephone base or press to exit the call to exit the call To join a call with a pendant Press to join the call Press or place the pendant in the pendant charge...

Page 39: ...telephone base Press then p q to scroll to Intercom Press then p q to scroll to the desired device and press The telephone base shows Calling HANDSET X Calling all pendants Calling all devices Calling all pendants Calling all devices The destination device rings The destination handset shows BASE 0 is calling To answer the intercom call on the destination handset press or any dialing key OR To ans...

Page 40: ...ress on the cordless handset or PHONEBOOK on the telephone base when idle to show the irst entry in the phonebook Press p q to browse through the entries ALPHABETICAL SEARCH Press on the cordless handset or PHONEBOOK on the telephone base when idle to show the irst entry in the phonebook Use the dialing keys to enter the letter associated with the name For example if you have the entries named Jen...

Page 41: ...cordless handset or SAVE on the telephone base DELETE A PHONEBOOK ENTRY To delete the displayed phonebook entry press DELETE Then press on the cordless handset or YES on the telephone base to conirm You cannot retrieve a deleted entry 3 ...

Page 42: ...ter a name then press SAVE EDIT A PHOTO SPEED DIAL ENTRY Press on the telephone base when idle when idle Press p q to scroll to Photo speed dial press SELECT Edit the number then press NEXT Edit the name then press SAVE DELETE A PHOTO SPEED DIAL ENTRY Press on the telephone base when idle when idle Press p q to scroll to Photo speed dial press SELECT Press p q to scroll to the location you wish to...

Page 43: ...o scroll to Reminder then press Press or to scroll to Set reminder then press Enter the month date and year then press Enter the hour and minute then press or to scroll to select AM or PM then press The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone Press when done Press or to scroll to the frequency you would like to set then press To ...

Page 44: ...y To play reminders with the telephone base Press when idle Press p q to scroll to Reminder then press SELECT Press SELECT to select Review reminder The reminders play automatically To play reminders with a pendant only for model with pendant When the reminder alarm sounds the key on the pendant will lash Press the key on the pendant to retrieve the reminder Use the voice command feature see page ...

Page 45: ...idle Handset ringer volume Press VOL or VOL when idle Pendant ringer volume Press when idle RINGER TONE Cordless handset telephone base ringer tone Press MENU when idle Scroll to Ringers then press on the cordless handset or SELECT on the telephone base Scroll to Ringer tone then press on the cordless handset or SELECT on the telephone base Scroll to sample each ringer tone Press on the cordless h...

Page 46: ...G NUMBER DISPLAY VOICE ANNOUNCE The voice announce feature lets you know who s calling without having to look at the display Press MENU when idle Scroll to Annc Caller ID then press on the cordless handset or SELECT on the telephone base Scroll to the desired option then press on the cordless handset or SELECT on the telephone base Set all On Off Change the setting for all devices Local handset Ch...

Page 47: ...the telephone base RENAME BASE HANDSET You can create a name for each system handset and the telephone base Press MENU when idle Scroll to Settings then press on the cordless handset or SELECT on the telephone base Scroll to Rename handset or Rename base then press on the cordless handset or SELECT on the telephone base Enter the desired name then press on the cordless handset or SAVE on the telep...

Page 48: ...turn on the quiet mode the answering machine turns on automatically When the quiet mode duration expires the answering machine remains on To set and turn the quiet mode on Press and hold on the cordless handset or on the telephone base when idle The screen shows Quiet _ _ hours 1 12 hours Enter the desired duration 1 12 then press on the cordless handset or SELECT on the telephone base To turn the...

Page 49: ...2 63 on or off Press MENU when idle Scroll to Pendant then press on the cordless handset or SELECT on the telephone base Scroll to Voice command then press on the cordless handset or SELECT on the telephone base Scroll to On or Off then press on the cordless handset or SAVE on the telephone base 1 2 3 4 ...

Page 50: ...ber The phone deletes the oldest entry when the log is full to make room for new calls This information is common to the telephone base and all handsets so changes made using any handset or the telephone base are relected in all other handsets If you answer a call before the information appears on the screen it does not show in the call list history Missed calls are marked with xx Missed call s Ea...

Page 51: ...reviewed in the call list the screens display XX Missed calls When you have reviewed all the missed calls the missed call indicator goes away Each time you review a call list log entry marked NEW on the cordless handset or NEW on the telephone base the number of missed calls decreases by one If you do not want to review the missed calls one by one press and hold or on the cordless handset or CANCE...

Page 52: ... turn off automatically Reset the voicemail indicators when the telephone indicates that there is new voicemail but there is none for example when you have accessed your voicemail while away from home Clearing the voicemail waiting indicators only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues...

Page 53: ... to contact you when you are already on the phone A network tone alerts you to the new caller so you can answer your second incoming call by putting the irst caller on hold Press and hold Your irst caller is put on hold and you can talk to your second caller To revert back to the original caller press and hold again 3 WAY CHAT This service is available on most lines ready for you to use If you are...

Page 54: ...nds will not be recorded To record an announcement with a cordless handset Press when idle Press or to scroll to Answering sys then press Press again to select Announcement Press again to select Record annc The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone Press 5 when done To record an announcement with the telephone base Press when i...

Page 55: ...Off then press To set call screening on off with the telephone base Press when idle then press SELECT to select Answering system Press p q to scroll to Ans sys setup then press SELECT Press SELECT again to select Call screening Press p q to scroll to On or Off then press SAVE NUMBER OF RINGS You can choose two three four ive or six With toll saver selected the answering machine answers after two r...

Page 56: ...press SELECT to select Answering system Press p q to scroll to Ans sys setup then press SELECT Press p q to scroll to Remote code then press SELECT Enter a two digit number then press SAVE MESSAGE ALERT TONE When the message alert tone is set to On and there is at least one new message the telephone base beeps every 10 seconds The message alert tone is preset to Off There is no audible alert at th...

Page 57: ...ilt in digital answering machine messages and voicemail messages are separate Each alerts you to new messages differently If PLAY STOP on the telephone base lashes XX New messages displays on the cordless handsets and telephone base there are new messages in the built in answering machine To listen to the messages recorded on your digital answering machine press PLAY STOP on the telephone base If ...

Page 58: ...e up to three minutes in length The total storage capacity for the announcement messages memos and reminders is approximately 30 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them CALL SCREENING To screen a call at the telephone base If the answering machine and call screening are on the announcement and the in...

Page 59: ...f you have both new and old messages Press or to scroll to Play new msgs or Play old msgs then press Options during playback Press VOL VOL to adjust the message playback volume Press 6 to skip to the next message Press 4 to repeat the message Press 4 twice to hear the previous message Press to delete the playing message Press to switch between speakerphone mode and handset mode Press to enhance cl...

Page 60: ...ete all old messages with a cordless handset Press when idle Press or to scroll to Answering sys then press Press or to scroll to Delete all old then press Press to conirm To delete all old messages with the telephone base Press when idle then press SELECT to select Answering system Press p q to scroll to Delete all old then press SELECT Press YES to conirm RECORD PLAY AND DELETE MEMOS Memos are y...

Page 61: ...y code after the announcement and the long beep The system announces Press star for reminder or press pound to listen to messages Press or After pressing you can enter one of the following remote commands Command Function 1 Review reminders 2 Set reminders 3 End the call 4 Turn reminder off OR After pressing you can enter one of the following remote commands Command Function 1 Play all messages 2 ...

Page 62: ...ANDS What can I say To hear a list of voice commands What time is it To hear the current time What is the date To hear the current date Call speed dial X To call a photo speed dial number Intercom all To send out intercom request to all devices Cancel To return to idle mode REMINDERS Press VOICE and say Review reminders During the playback press VOICE and say one of the following commands What can...

Page 63: ...ge playback CALL LIST Press VOICE and say Review call log During the playback press VOICE and say one of the following commands What can I say To hear a list of voice commands Skip call log To skip to the next call log entry Repeat call log To repeat the call log entry Stop To stop the call log entry playback Cancel To continue the call log entry playback Call back The system will ask Would you li...

Page 64: ... for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset pendant and telephone base to reset You may need to purchase a new handset battery I cannot get a dial tone Try all the suggestions above Move the cordless handset or the pendant closer to the telephone base You may have moved out of range If the previous suggestions do not work disconnect the teleph...

Page 65: ...ess phone Try installing your phone as far away as possible from these types of electronic devices Out of range OR Base no power appears on my cordless handset Ensure you plug the telephone base in properly and the power is on Place the cordless handset closer to the telephone base for synchronization Move the cordless handset closer to the telephone base You may have moved out of range Reset the ...

Page 66: ...alled Other electronic products can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the ph...

Page 67: ...electronic products can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Remove and install the cordless handset battery again Place the cordless handset in the handset charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line...

Page 68: ...etween the telephone line cord and the telephone wall jack The ilter prevents noise and Calling Number Display problems resulting from DSL interference Contact your DSL service provider for more information about DSL ilters My telephone does not receive Calling Number Display when on a call Make sure you subscribe to Calling Number Display with call waiting features from your telephone service pro...

Page 69: ...ess code correctly Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interferenc...

Page 70: ...both a built in answering machine and voicemail indication They are independent features and each alerts you to new messages differently If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail Common cure for electronic equipment If the telephone is not responding normally try resetting ...

Page 71: ...pen the handset except to replace the handset battery or the base This could expose you to high voltages or other risks Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualiied expert be sought before using this product in the vicinity of emergency intensive care medical equipment Your product may interfere with othe...

Page 72: ...rface Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to ire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm HOW MANY TELEPHONE...

Page 73: ...peration vermin infestations lack of reasonable care unauthorised modiication loss of parts tampering or attempted repair by a person not authorised by VTech or where the product has been damaged by lightning or a mains power surge Where a valid claim is made under this Voluntary Product Warranty VTech will at no cost to you repair or replace the product within a reasonable time Subject to your St...

Page 74: ...ecommunications Australia Pty Ltd ABN 70 136 672 627 Address 24 Gilby Road Mount Waverley 3149 IMPORTANT NOTE THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY Phone number 1300 369 193 Email address tcpsupport_au...

Page 75: ...75 FOR MORE INFORMATION CALL TECHELP ON 1300 369 193 OR EMAIL TCPSUPPORT_AU VTECH COM Version A 91 006723 010 100 ...

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