Telrad Connegy AdvanceIP Avanti 3000ip User Manual Download

Page: 2 / 64

PN 53-410-4000/1

Issue 1

Avanti 3000ip and
Avanti 3015ip sets

USER GUIDE

Telrad Connegy, Inc.

Farmingdale, New York

3015ip-3000ip.book Page 2 Friday, September 30, 2005 4:06 PM

Summary of Contents for AdvanceIP Avanti 3000ip

Page 1: ...Avanti 3000ip and Avanti 3015ip VoIP Extensions USER GUIDE PN 53 410 4000 1 Issue 1...

Page 2: ...PN 53 410 4000 1 Issue 1 Avanti 3000ip and Avanti 3015ip sets USER GUIDE Telrad Connegy Inc Farmingdale New York...

Page 3: ...reserves the right to modify the equip ment and the software described herein without prior notice However changes made to the equipment or to the software described herein do not necessarily render...

Page 4: ...7 DISTINCTIVE RINGING 2 7 WORKING WITH THE MICROPHONE 2 8 To enable or disable the microphone Mute 2 8 Allowing other people to hear your conversation Speaker Monitor 2 8 HOT DIALPAD 2 8 TO CHANGE THE...

Page 5: ...SATION 3 8 PAGE CALLS 3 8 To speak directly with a page initiator Meet Me Page 3 8 WAITING FOR AN AVAILABLE OUTSIDE LINE 3 9 To enter a trunk queue 3 9 To cancel trunk queue 3 9 CONFERENCE CALLS 3 9 T...

Page 6: ...3 19 PHONE BOOK 3 20 General key functions 3 21 To dial a number from the Phone Book 3 21 To program your private Phone Book list 3 22 To delete an entry from your private Phone Book 3 22 To revise an...

Page 7: ...connection 4 3 Telephone initialization 4 4 SYSTEM MESSAGES 4 4 TABLES 2 1 Avanti telephone language set examples 2 9 3 1 Phone Book dialing equivalents 3 23 3 2 Feature codes 3 32 3 3 DND messages 3...

Page 8: ...Avanti 3000ip and Avanti 3015ip sets 1 1 1 INTRODUCTION...

Page 9: ...th the advantages of the Internet protocol Figure 1 1 The Avanti 3015ip set GUIDE STRUCTURE This Guide contains four Sections Section Contents 1 INTRODUCTION Describes this Guide 2 ABOUT YOUR AVANTI I...

Page 10: ...and within square brackets e g HOLD Softkeys appear in bold and italicized type in capital letters within curly brackets e g PROG User programmable button names appear in capital letters e g SPEED DI...

Page 11: ...Avanti 3000ip and Avanti 3015ip sets 2 1 2 ABOUT YOUR AVANTI IP TELEPHONE...

Page 12: ...You may also receive and discon nect calls program features and perform all operations without lifting the handset Figure 1 The Avanti 3000ip set faceplate layout You may lift the handset or switch b...

Page 13: ...ee Figure 2 below The 3000ip has no user pro grammable buttons other than this its functionality is identical to that of the Avanti 3015ip Figure 1 above shows the face plate layout of the Avanti 3000...

Page 14: ...h those appear ing in the figure at the beginning of this Guide consult your System Administrator USER PROGRAMMABLE BUTTONS AVANTI 3015IP SET ONLY Some of the buttons on your telephone may be user pro...

Page 15: ...ton lets you automatically redial the last outside num ber you dialed after first accessing an outside line Pressing this button while dialing on an external line inserts a pause in a dialing sequence...

Page 16: ...and receiving most of your calls Whenever you pick up the handset your Primary DN button or if it is not available another DN button lights green If no DN buttons are available on your Avanti 3015ip n...

Page 17: ...button Floating buttons Calls on outside lines for which no button has been defined may be associated with a button just for the duration of the call These buttons are called floating buttons SWITCHIN...

Page 18: ...TO ENABLE OR DISABLE THE MICROPHONE MUTE Press MUTE during a conversation NOTE Pressing MUTE deactivates also the handset micro phone ALLOWING OTHER PEOPLE TO HEAR YOUR CONVERSATION SPEAKER MONITOR Wh...

Page 19: ...which you are located Following are some examples of language sets TO CHANGE YOUR TELEPHONE SET DISPLAY LANGUAGE 1 Press FEATURE and the code of the preferred language 5 5 for the first language Table...

Page 20: ...2 10 Avanti 3000ip and Avanti 3015ip sets 5 7 for the second language 5 8 for the third language The display goes off momentarily and comes back on in the selected language...

Page 21: ...User Guide 3 1 3 OPERATING YOUR AVANTI IP TELEPHONE...

Page 22: ...ar busy tone or there is no answer you can activate the Callback feature 1 Press CLLBCK When the called extension becomes available your telephone rings Then 2 Press SPKR or lift the handset You hear...

Page 23: ...green After you answer the call the indicator of the DN or private trunk line lights steady green TO ANSWER AN INTERCOM CALL To answer an intercom call coming through your telephone speaker Talk throu...

Page 24: ...all In this case you must hang up first You can then answer the second call when it rings OUTSIDE CALLS Outside calls may be placed by accessing an outside line or by using the Least Cost Routing LCR...

Page 25: ...ng over specific types of outside lines TO REDIAL THE LAST OUTSIDE NUMBER YOU DIALED 1 Obtain an outside line 2 Press REDIAL TO SAVE A FREQUENTLY DIALED OUTSIDE NUMBER After dialing the desired number...

Page 26: ...ciated with the call the button indicator flashes green on your set and red on other sets with a button for that appearance TO PLACE A CALL ON INCLUSIVE HOLD Press HOLD twice On the Avanti 3015ip if t...

Page 27: ...ou may retrieve the transferred call Press the line button associated with the call AUTOMATIC REDIAL AVANTI 3015IP ONLY If you dial an outside number and hear busy tone you can have the system dial th...

Page 28: ...on and hear busy tone Press BRG IN A warning tone is heard by all parties depending on system programming PAGE CALLS You can make announcements through an external page unit or through the speakers of...

Page 29: ...ear busy tone 1 Press TKQUE When an outside line becomes available the system rings your extension Then 2 Press SPKR or lift the handset 3 Listen for outside dial tone and dial the desired number TO C...

Page 30: ...f the list of participants After pressing NEXT you can return to the previous display by pressing PREV TO REMOVE AN OUTSIDE PARTY FROM THE CONFERENCE AVANTI 3015IP ONLY if a DROP button is programmed...

Page 31: ...or you hear busy tone you can send a basic message or a message from a defined list which appears on the display of the extension you called When you send a basic message the display shows CALL fol l...

Page 32: ...essage includes asterisks you may edit it using the dialpad Enter the digits on the dialpad they appear on the screen in place of the asterisks 3 Press SND MG 4 Hang up The message is sent CANCELING T...

Page 33: ...when flashing 2 Use LO HI to scroll to the message you wish to delete 3 Press 4 Hang up DELETING ALL MESSAGES To delete all messages left at your telephone 1 Press 2 Press MSG 3 Hang up DO NOT DISTUR...

Page 34: ...l callers hear busy tone and see your DND message if programmed If your set is programmed for DND call forwarding or for Call forward calls are for warded TO CANCEL DND MODE Press DND The DND indicato...

Page 35: ...mbers you dial appear in the message in place of the asterisks 5 Press SAVE TO CANCEL YOUR DND MESSAGE 1 Press 2 Press SPEED DIAL PROGRAM 3 Press DND or DND MG FORWARDING CALLS You may program your ex...

Page 36: ...for internal calls only You may also press a SPEED DIAL button or press SPEED DIAL PROGRAM and a SPEED DIAL number Calls are forwarded to the number stored in the MEMORY button or SPEED DIAL memory I...

Page 37: ...g destination and you do not wish to be disturbed by those calls you can cancel your status as a call forwarding destination TO CANCEL CALL FORWARD TO ME 1 Press 2 Press FL 2ME 3 Dial the extension nu...

Page 38: ...TSIDE NUMBER Press SPEED DIAL PROGRAM and dial the speed dial code three digits or Press the appropriate SPEED DIAL button TO PROGRAM A SPEED DIAL NUMBER OR SPEED DIAL BUTTON 1 Press FEATURE 2 Press S...

Page 39: ...al the desired extension number up to four digits or Press FEATURE and then dial the desired feature code See the Feature Codes Table at the end of this guide 5 Hang up BROWSING THROUGH HISTORY CALL L...

Page 40: ...s appear DETAIL Swaps between the date and time of call and the number and name of the caller if available CALL Dials thenumber of the party displayed BACK Returns to the Call Log main menu To navigat...

Page 41: ...num ber and name GENERAL KEY FUNCTIONS Use the LO HI button to scroll through the menu of lists and through the entries in the Phone Book lists If you only see the name press the LO HI button to view...

Page 42: ...mmed button for the private Phone Book list or press FEATURE and the feature access code for the private Phone Book list 2 Press ADD 3 Enter the characters in the name up to 16 by using the dialpad Th...

Page 43: ...changed 5 Enter the correct number 6 Press PROGRAM TABLE 3 1 PHONE BOOK DIALING EQUIVALENTS As shown in the above table you press the dialpad button once for the first letter appearing on it twice for...

Page 44: ...imes Enter an underline by pressing 1 twice Enter a slash by pressing 1 four times Warning signal You hear a three beep warning tone If you try to access a Phone Book list that you are not authorized...

Page 45: ...e 24 hour format e g 1530 for 30 pm 4 Press SAVE TO CANCEL THE ALARM SETTING 1 Press 2 Press FEATURE 3 Dial TIME ALARM access code 8 2 4 Hang up TO STOP THE ALARM RING Press SPKR twice or lift and rep...

Page 46: ...door unit equipped with an intercom and electric door latch When a visitor presses the doorbell up to four system extensions ring WHEN THE DOOR BELL RINGS If your telephone is ringing Press SPKR or li...

Page 47: ...ial using the Speed Dial bin number or button you used to save the number see ABBREVIATED DIALING on page 3 18 CUSTOMIZING THE RING TONE Your Avanti IP telephone offers a choice of ring tones you can...

Page 48: ...the one underneath the current selection on the second line of the display The display changes to Exit this menu YES NO 5 Press YES The display shows Information Menu YES NO 6 Press NO to exit progra...

Page 49: ...the TRAVEL COS Class Of Ser vice access code The display shows ENTER NO 2 Dial your extension number to apply your extension s COS or Press for a Global COS The display shows ENTER CODE 3 Dial your EC...

Page 50: ...res can be found in the AdvanceIP Systems Operat ing Instructions manual and in the Feature Description Adden dum for AdvanceIP Release Account code voluntary reminder forced Answering a second incomi...

Page 51: ...RE button and then dialing a feature access code The default feature codes see next page reflect the feature ini tials using the letters on the dialpad buttons For example To access Barge In Press FEA...

Page 52: ...T MONITOR 1 CALLBACK QUEUE CB FEATURE 2 2 CALL FORWARD ALWAYS FL FEATURE 3 5 CALL FORWARD BUSY FB FEATURE 3 2 CALL FORWARD NO ANSWER FN FEATURE 3 6 CANCEL CLIR 1 2 CONFERENCE LOOP 1 10 1 DIRECTORY 1 T...

Page 53: ...OOK private list FEATURE 7 1 PHONE BOOK system lists 1 to 10 FEATURE 7 2 1 to 7 2 1 0 PICKUP PU FEATURE 7 8 PROGRAM PM FEATURE 7 6 REDIAL RL FEATURE 7 5 SAVE REPEAT SR FEATURE 7 7 SPEED DIAL SD FEATUR...

Page 54: ...SSAGE 1 TABLE 3 2 FEATURE CODES CONTINUED Feature name Abbreviati on Access method 1 Access method not assigned by dult 2 Only available on ISDN PRI calls 3 In the AdvanceIP 400 up to eight in the Adv...

Page 55: ...OWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON VACATION 11 ON A TRIP 12 ON BREAK 13 AWAY FROM DESK 14 GONE HOME 15 BUSY UNTIL 1 16 CALL 1 17 CALL ME AT 1 18 CALL LATER 19 CALL TOMORROW 20 DO NOT DISTURB...

Page 56: ...3 36 Avanti 3000ip and Avanti 3015ip sets 29 30 TABLE 3 3 DND MESSAGES CONTINUED Message number Default message Updated message 1 When editing messages enter digits in place of the asterisks...

Page 57: ...essage Updated message 01 CALL_ Basic message 02 CALL 1 03 CALL HOME 04 CALL ME 05 GONE OUT 06 READ MAIL 07 VOICE MAIL 08 CALL BOSS 09 TAKE MSGS 10 GONE HOME 11 JOB DONE 12 IN TROUBLE 13 CLIENT 14 BRI...

Page 58: ...3 38 Avanti 3000ip and Avanti 3015ip sets 2 Messages 22 to0 are to be defined by the customer TABLE 3 5 YOUR SPEED DIAL CODES Name Number Code...

Page 59: ...Avanti 3000ip and Avanti 3015ip sets 4 1 4 CONNECTING YOUR AVANTI IP TELEPHONE...

Page 60: ...that you familiarize yourself with the connections of your Avanti IP set should the need arise to reconnect it NOTE For questions concerning technical aspects of your Avanti 3000ip or Avanti 3015ip s...

Page 61: ...DC converter provided by Telrad Connegy To connect Power Over Ethernet connect the data cable as explained below The same cable provides power and network connections If power connection is done from...

Page 62: ...esting and loading operations prescribed in its configuration Once finished the display shows briefly Starting Data Link Connecting to System The Avanti 3015ip is now up and running SYSTEM MESSAGES Yo...

Page 63: ...could not establish the link Redirecting The telephone is configured to work with another TVSe card and it is trying to establish con nection to it Owner is Down The TVSe card which the sta tion is c...

Page 64: ...s Err Already Admitted The telephone is attempting to log into the system with the DN of an extension that is cur rently connected Wrong Password or DN The password or the DN entered are incorrect TAB...

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