21
Problem
Description
Possible
Causes
Problem
Solving
Connected to
the Internet, but
it cannot open
any website
page.
1. After connection, you
are unable to open web
pages.
1. Check that the APN in
the configuration files is
correct.
2. IE browser is causing
problems.
2. Upgrade to the new
version or reinstall the IE
browser.
3. Your operating
system maybe infected
by a virus. Worm Blaster
for example can affect
upload and downloaded
data flow, resulting in an
inability to access a
website.
3. Use the professional
anti-virus software to
check and remove the
virus.
4. You have connected
to an APN which cannot
connect to the Internet.
4. This happens when you
are changing any preset
operator value in the
setting section. Check the
entry and enter the correct
APN from your operator.
