1. SCREEN
2. ANSWERPHONE KEY
3. MESSAGE KEY
4. DEACTIVATE KEY
5. CALL DIVERT
6. HANDSET
7. KEYPAD
8. R KEY; UPPERCASE/LOWERCASE
9. AGENDA DIRECTORY KEY
10. RECORD-KEY
11. RECALL/PAUSE KEY
12. MUTE KEY
13. DIRECT 1004 KEY
14. ERASE KEY
15. OPERATOR 1077 KEY
16. EUROPEAN EMERGENCY
SERVICE NUMBER 112 KEY
17. UP AND DOWN ARROWS /
CALLS KEY
18. DIAL / MENU KEY
19. HOLD ON LINE CALL KEY
20. DIVERT KEY
21. INDICATOR LIGHT