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TeleEye RX3216_V3, Supplementary Manual

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TeleEye RX3216_V3 Supplementary Manual Download Page 15

Install 

Tele

Tele

Tele

Tele

Eye RX with Alarm Sensors and Relay Control Port 

 

Figure 2-11 3G USB Modem Setting Page 

2. 

Click on 

[Enable]

 to activate 3G Modem Setting 

3. 

Fill in access point name and dial number 

4. 

Click on 

[Test 3G USB Modem] 

to enter 3G modem testing page, click on 

[Start Test]

 to 

test your profile setting. 

 

Figure 2-12 3G Modem Testing page 

2.4.3.  Access RX Through 3G Modem 

 

A.    SMS / Event Mode 

1. 

Send SMS message to the SIM card’s number using the following format: 

teip<space><dialback ip><space><port><space>endip   
e.g. teip 202.73.90.90 2048 endip 

Summary of Contents for RX3216_V3

Page 1: ... RX_V3 Series Video Recording Server RX324_V3 RX328_V3 RX3216_V3 RX364_V3 RX368_V3 RX3616_V3 Supplementary Guide ...

Page 2: ...d other countries All other trademarks are the property of their respective owners Copyright c 2010 Signal Communications Limited A member of TeleEye Group All rights reserved Version 1 00 02 Limits of Liability and Disclaimer of Warranty Signal Communications Limited has taken care in preparation of this manual but makes no expressed or implied warranty of any kind and assume no responsibility fo...

Page 3: ...nnection Setup 3G Modem Connection Setup 3G Modem Connection Setup 14 14 14 14 2 4 1 3G Modem Connection Setup Through OSD Menu 14 2 4 2 3G Modem Connection Setup Through Network 14 2 4 3 Access RX Through 3G Modem 15 A SMS Event Mode 15 B Startup Mode 16 3 Local Advanced Operations 16 3 1 3 1 3 1 3 1 Schedule Recording OSD Schedule Recording OSD Schedule Recording OSD Schedule Recording OSD 16 16...

Page 4: ...14 14 14 4 Remote Advanced Operations 15 4 1 4 1 4 1 4 1 Schedule Recording Networ Schedule Recording Networ Schedule Recording Networ Schedule Recording Network k k k 15 15 15 15 4 2 4 2 4 2 4 2 PTZ Setting Network PTZ Setting Network PTZ Setting Network PTZ Setting Network 16 16 16 16 4 2 1 Connection with PTZ Cameras 16 4 2 2 Configure P T Z Cameras Driver and Setting 16 4 2 3 PTZ Setting Proce...

Page 5: ...6 Maintenance Log Backup Maintenance Log Backup Maintenance Log Backup Maintenance Log Backup Network Network Network Network 34 34 34 34 5 Appendix 36 5 1 5 1 5 1 5 1 Specification Specification Specification Specification 36 36 36 36 MODEL NO 36 Syste Syste Syste System configuration operation audit trail m configuration operation audit trail m configuration operation audit trail m configuration...

Page 6: ...rding servers through Internet web browser anywhere and anytime To access RX series video server smoothly through web browser there are some requirements for your operational computer PC Requirements CPU Pentium Dual Core 2 2 GHZ or above RAM 1 GB or above HDD 1GB of free disk space or above Display 1024 x 768 true color OS MS Windows XP Vista Other Requirements Java Sun Microsystems Java 2 runtim...

Page 7: ...eEye IP Setup Utility software using the bundled CD NET framework is needed for IP Setup Utility operation You can find NET framework installer in RX software CD 2 Run IP Setup Utility 3 Find your RX video recording server according to the series number provided by your provider 4 To assign another IP address mask or gateway click to uncheck Obtain an IP address automatically and enter the corresp...

Page 8: ...here by the IP address and port number through web browser The address should be in this format http IPAddress Port The default port number is 1024 You can use this port number for pop mapping 2 3 sureLINK Setup sureLINK technology is available in TeleEye RX which enables you to connect to the video recording server with broadband dynamic IP Internet connection If you can only use broadband dial u...

Page 9: ... IP address The sureLINK address can be used in transmitter web browsing to see live video on standard web browser e g IE Netscape Refreshing Rate When sureLINK address feature is enabled your RX video recording server will periodically update its current IP address to our database to ensure that the sureLINK address is always forwarded to a valid IP You can set this update period through OSD menu...

Page 10: ...Install Tele Tele Tele TeleEye RX with Alarm Sensors and Relay Control Port Figure 2 2 3 Login Page 3 Select sureLINK Registration Figure 2 2 4 TeleEye Support Page ...

Page 11: ...erial No and Registration Code in the fields provided respectively Then click on Register button The process is then completed Figure 2 2 6 sureLINK Application After we received your domain name registration your application will be processed Normally it requires about 1 working day to activate sureLINK for your RX video recording server You will receive a notification mail when your sureLINK ser...

Page 12: ... from one transmitter to another one you have to inform us to update our database record To do this you can visit our TeleEye Product Support again and follow the steps below 1 Login in at http www TeleEye com 2 Go to sureLINK Registration Assoicate Device Modification Figure 2 1 sureLINK Modification 3 Select a sureLINK address Domain Name you want to modify Figure 2 2 7 sureLINK Selection ...

Page 13: ...me effective immediately 2 3 3 sureLINK Setup in RX After you got a sureLINK address Put the address into RX through web browser 1 Use IP Setup Utility to access RX web page by double clicking the row represent your RX video recording server 2 Click on Menu Server Setting select Connection Network 3 Scroll down to sureLINK section Figure 2 2 9 sureLINK Settings 4 Click on Using sureLINK address to...

Page 14: ...or an event e g Motion is triggered Startup Mode RX series video recording server will connect to 3G networks after it is power on Access Point Name APN Please consult your 3G modem provider Dial Number Please consult your 3G modem provider 2 4 1 3G Modem Connection Setup Through OSD Menu 1 Press Menu button on RX video recording server front panel or remote control select SETUP CONNECTION 3G USB ...

Page 15: ...cess point name and dial number 4 Click on Test 3G USB Modem to enter 3G modem testing page click on Start Test to test your profile setting Figure 2 12 3G Modem Testing page 2 4 3 Access RX Through 3G Modem A SMS Event Mode 1 Send SMS message to the SIM card s number using the following format teip space dialback ip space port space endip e g teip 202 73 90 90 2048 endip ...

Page 16: ...r password 5 Click Connect button 3 Local Advanced Operations 3 1 Schedule Recording OSD TeleEye RX series video recording server supports schedule recording Users can specify different recording time from Monday to Sunday Besides RX series video recording server also support motion recording which mean during the user define time period recording will start when a motion event is triggered Schedu...

Page 17: ...detection area setting 6 Use and buttons to select a day and use and buttons to enable or disable a day 7 Use and buttons to select start time and end time 8 Click OK button to apply the setting 9 Click on OK button to pop up OPTION MENU 10 Select Edit to edit a selected schedule 11 Click on OK button to pop up OPTION MENU LIST VIEW 12 Click on OK button to pop up OPTION MENU 13 Select REMOVE to d...

Page 18: ...port in parallel at the TeleEye RX rear panel Connect the P T Z cameras to video input port according to each P T Z camera ID All P T Z cameras should be the same model 2 Connect the keyboard controller to the RS 485 IN port at the TeleEye RX rear panel For keyboard controller setup please refer to the keyboard controller manual 3 2 2 Configure PTZ Cameras Driver and Setting Pan Speed The horizont...

Page 19: ...Patrol Dwell Time The time for the PTZ camera to stay at one position Due to different PTZ camera supports different driver operation some PTZ camera settings may be dimmed If there is any problem please refer to the manual of the PTZ camera to check whether your PTZ cameras have that function or not Configure P T Z cameras driver and setting through OSD menu as follows 1 Press on MENU button sele...

Page 20: ...the right PTZ driver If you can t find the driver you need from the list please contact us Figure 3 3 8 Advanced PTZ Setting 3 3 Install Tele Tele Tele TeleEye RX with Alarm Sensors and Relay Control Port RX supports up to 16 alarm ports in that order with tamper detection for connecting with alarm sensors 4 additional input sensors and 4 relay ports for control The definitions of alarm and relay ...

Page 21: ...xternal Resistors RX supports tamper detection DEOL and SEOL on all alarm inputs including arm disarm input security switch input system tamper and power failure input DEOL Dual End of Line termination with NC and NO connection SEOL Single End of Line termination with NC and NO connection NC NO Alarm and other input ports without tamper detection circuit connection For example By connecting the ta...

Page 22: ...d B LoZ NORMAL Sensor drive output close point B and C HiZ ALARM Sensor drive output open point B and C O C TAMPER Wire open point A and B Term Status Description S C TAMPER Wire short point A and B LoZ ALARM Sensor drive output close point B and C HiZ NORMAL Sensor drive output open point B and C O C TAMPER Wire open point A and B wire sensor drive output A B C wire sensor drive output A B C R1 2...

Page 23: ...close point B and C O C ALARM Sensor drive output open point B and C Term Status Description S C ALARM Sensor drive output close point A and B LoZ NORMAL Sensor drive output open point A and B O C TAMPER Wire open point A and B Term Status Description S C NORMAL Sensor drive output close point A and B O C ALARM Sensor drive output open point A and B Term Status Description S C ALARM Sensor drive o...

Page 24: ...Alarm N A Alarm Open SEOL Normal Open Alarm Close Normal Open Alarm N A Tamper Open NC without tamper Normal Close Alarm N A Alarm N A Alarm Open NO without tamper Alarm Close Alarm N A Alarm N A Normal Open Alarm N A Alarm is not applicable 3 4 Event Setting OSD 3 4 1 Alarm OSD Alarm can be used to detect events such as fire and illegal entering by someone Alarm Sensor Type Alarm sensors have two...

Page 25: ...ime for ENTRY DELAY EXIT DELAY 3 4 2 Motion OSD Motion event happens when RX series video recording server detect movements inside a surveillance area Motion Detection Example If motion detection function is activated video recording server will capture the movement in surveillance area as shown in Figure 3 3 10 Motion Example Figure 3 3 10 Motion Example Motion Block ...

Page 26: ...ger a motion event The range of area option is 25 1 block to 100 4 blocks If a motion block area is set to be 75 a motion event will happen when more than 3 of 4 sub blocks detect movements at the same time Figure 3 3 11 Sub blocks Motion Detection Area Setup Procedure 1 Press on MENU button select SETUP EVENT HANDLER MOTION 2 Select a camera Figure 3 3 12 Motion Setting 3 Select YES for ENABLED c...

Page 27: ...end this operation 7 Go to SELECT ALL to select whole camera area 8 Go to DESELECT ALL to select 9 Go to RESTORE to restore the motion detection area The selected blocks are filling in green color and will turn into red color when motion is detected Figure 3 14 Motion Detection Area 10 Go to SENS to select a sensitivity level 11 Go to OK to save the settings 3 4 3 Video Loss OSD Video loss event h...

Page 28: ...S for ENABLED column 3 Select an alert level for WARNING LEVEL 3 4 5 HDD Available OSD HDD available event happens when an HDD is missing HDD Available Setup Procedure 1 Press on MENU button select SETUP EVENT HANDLER HDD AVALIBALE 2 Select YES for ENABLED column 3 5 Action Setting OSD When an event is trigger user can define the action taken by RX the actions include recording switch dial back e ...

Page 29: ...OFF will change when this event is triggered To enable switch action follow the steps below 1 Press on MENU button select SETUP EVENT HANDLER 2 Select an event setting 3 Choose YES for ENABLED column 4 Go to ACTION SWITCH 5 Choose YES for ENABLED column 6 Go to GENERAL SWTICH SETTING 7 Set switch type 8 Set the action delay time 9 Set latch duration time 3 5 3 Dial Back OSD If an event is associat...

Page 30: ...If an event is associated with e mail action RX will send out e mails when this event is triggered E mail Setup Procedure 1 Press on MENU button select SETUP EVENT HANDLER 2 Select an event setting 3 Choose YES for ENABLED column 4 Select ACTION E MAIL 5 Choose YES for ENABLED column 6 Select a camera in IMAGE ATTACH ASSOCIATE CAM to attach the event image 7 Select GENERAL E MAIL SETTING SMPT SERV...

Page 31: ...NERAL SMS SETTING 19 Go to PHONE NO to type in the phone number to send 20 Select a action duration time 21 Select a max number of SMS number Click on TEST SMS to make sure SMS action is work 3 5 6 PTZ OSD If an event is associated with PTZ action users can set PTZ cameras turn to preset positions automatically when this event is triggered PTZ Setup Procedure 1 Press on MENU button select SETUP EV...

Page 32: ...r Action Delay Action delay is the period after turning off the buzzer turning on Buzzer setup procedure 1 Press on MENU button select SETUP EVENT HANDLER 2 Select an event setting 3 Choose YES for ENABLED column 4 Select ACTION BUZZER 5 Choose YES for ENABLED column 6 Select GENERAL BUZZER SETTING 7 Select duration time 8 Select action delay time 3 6 Time Synchronization OSD Time Synchronization ...

Page 33: ...e and time with the above setting Users can observe the result from STATUS 5 SUCCESS means the update process is success 6 WORK IN PROGRESS means it is trying to update 7 CANNOT RESOLVE DNS means the update process fail and users should check the setting of time server and DNS 3 7 Maintenance Log Backup OSD Maintenance Log Backup can be extract in RX with USB flash Maintenance Log Backup procedure...

Page 34: ...ng camera 13 should first input 1 and than input 3 2 Change the Screen mode When you want to change the screen mode you should pass the key It will change the screen mode follow by the sequence The sequence is Full Hex 3x3 Quad Full and follow it again 3 Change the camera When you want to change the camera you should pass the Pg Dn 3 key 4 Control the menu You can control the menu by using the dir...

Page 35: ...om Monday to Sunday Besides RX series video recording server also support motion recording which mean during the user define time period recording will start when a motion event is triggered Schedule recording setup procedure 1 Click on Menu Server Setting select Recording Scheduled Recording Figure 4 4 1 Scheduled Recording Setting 2 Click on Add button to add a new schedule 3 Select a type from ...

Page 36: ...s TeleEye RX video recording server built with a RS485 IN and OUT port you can connect port OUT to Pan Tilt Zoom cameras in parallel and connect port IN to keyboard controller The connection diagram is shown below 4 2 1 Connection with PTZ Cameras 1 Connect the P T Z cameras to the RS 485 OUT port in parallel at the TeleEye RX rear panel Connect the P T Z cameras to video input port according to e...

Page 37: ...itional camera functions duration Washer Duration The action time taken for the washer of the PTZ camera Wiper Duration The action time taken for the wiper of the PTZ camera Patrol Speed The movement speed for one position to another position of the PTZ camera Patrol Dwell Time The time for the PTZ camera to stay at one position Due to different PTZ camera supports different driver operation some ...

Page 38: ... add a driver Please contact us if your desired driver is not included in the list 3 Click PTZ checkbox to enable the camera as PTZ camera 4 Change PTZ ID by external keyboard if necessary Normally the PTZ camera needs to install at the camera number according to its camera ID in order to control it For further detail please take a look on the camera or its manual in order to choose the above sett...

Page 39: ... will take no operation when the auto button is pressed Zoom Lens Control Button It contains Focus Far Focus Near Open Iris Close Iris Washer Wiper buttons for adjusting zoom focus and iris of the camera Environmental Control It contains Washer and Wiper buttons as shown on Fig 9 2e Washer and Wiper buttons switch on the washer and wiper respectively in the remote camera house Recall Preset Tab It...

Page 40: ...patrol tour Add and Delete buttons are used to add or delete preset points in the patrol tour Additional Tab It contains 10 auxiliary buttons which allow the user to customize the camera operation to meet special requirement The first 5 buttons Aux 1 to Aux 5 are momentary buttons while the rests Aux 6 to Aux 10 are latch buttons To add commands to the auxiliary buttons the alteration of the Comma...

Page 41: ...m panel click Program Preset tab and click the Program button to define the camera view position Figure 4 4 4 Program Preset Tab Page 3 Use Pan Tilt Zoom control button to set the PTZ camera to any position Click any numerical button 1 to 16 to store the preset position Figure 4 4 5 Preset Program ...

Page 42: ... 4 4 6 Add Patrol 2 Click Recall Patrol tab The PTZ camera will start it patrol tour if the recall number is added Press Stop Patrol to stop the patrol tour Figure 4 4 7 Recall Patrol Due to different PTZ camera supports different driver operations there MAY be no or wrong PTZ operations after pressing some buttons If there is any problem please refer to the manual of the PTZ camera ...

Page 43: ...wo types normal close NC and normal open NO Normal Close means the normal circuit status is close and an alarm event is triggered if the circuit is open Normal Open means the normal circuit status is open and an alarm event is triggered if the circuit is close Alarm Setup Procedure 1 Click on Menu Server Setting select Event Matrix Alarm Figure 4 4 8 Alarm Setting 2 Select an alarm 3 Select YES fo...

Page 44: ...ion block is activated when there is any movement on the camera Motion event is used to detect movements inside an area Motion detection has different sensitivity levels high middle low and custom Figure 4 4 9 Motion Example Area In motion detection one motion block is divided into four sub blocks as The definition of area is how many sub blocks have detected motion in order to trigger a motion ev...

Page 45: ...GE 25 Figure 4 4 10 Motion Sub blocks Motion Setup Procedure 1 Click on Menu Server Setting select Event Matrix Motion Figure 4 4 11 Motion Setting 2 Select a camera 3 Select YES for Enabled column 4 Click on Setting to pop up Motion Setting form ...

Page 46: ...era surveillance area Left click mouse and drag to select an area or right click mouse and drag to unselect an area The outlines of selected blanks are turn into red color The blanks fill in red color means motion is detected Figure 4 4 13 Motion Detection Area 6 Select a sensitivity level 7 Click on Apply button to save the settings ...

Page 47: ...e 1 Click on Menu Server Setting select Event Matrix Video Loss Figure 4 4 14 Video Loss Setting 2 Select a camera 3 Select YES for Enabled column 4 Click on Apply button to save the settings 4 3 4 Disk Usage Level Network Disk usage level event happens when HDD usage level reach a define percentage Users can set the alert level to be 50 100 Disk Usage Setup Procedure 1 Click on Menu Server Settin...

Page 48: ...list of Used Disk Space column 4 Click on Apply button to save the settings 4 3 5 HDD Available Network HDD available event happens when an HDD is missing HDD Available Setup Procedure 1 Click on Menu Server Setting select Event Matrix HDD Available Figure 4 4 16 HDD Available Setting 2 Select YES for Enabled column 3 Click on Apply button to save the settings ...

Page 49: ...Matrix Event 2 Select an event 3 Click on Recording column 4 Click on Enable Recording 5 Select a time period for recording to stop after this event is clear by user The recording video can be found in playback log 6 Click on Apply button to save the settings 4 4 2 Switch Network If an event is associated with switch action switch status ON or OFF will change when this event is triggered To enable...

Page 50: ...tomatically when this event is triggered However RX Java can t respond for this request To perform dial back function users may need software like TeleEye WX 30 RX328ND and RX3216ND do not support this action Dial back setup procedure 1 Click on Menu Server Setting select Event Matrix Action Dial Back Figure 4 4 18 Dial Back 2 Select reconnect duration and dial times 3 Test dial back 4 Click on Me...

Page 51: ...tion E mail Figure 4 4 19 E mail Setting 2 Type in the server info e mail address to send action duration time and maximum number of email 3 Click on E mail Test to make sure e mail action is work 4 Click on Menu Server Setting select Event Matrix Event 5 Select an event 7 Click on E mail column 6 Click on Enable Email 7 Select the camera in Image Attachment Associate Camera to attach the event im...

Page 52: ...mum number of SMS 3 Click on SMS Test to make sure SMS action is work 4 Click on Menu Server Setting select Event Matrix Event 5 Select an event 6 Select Yes for enable column 7 Click on Apply button to save the settings 4 4 6 PTZ Network If an event is associated with PTZ action users can set PTZ cameras turn to preset positions automatically when this event is triggered PTZ Setup Procedure 1 Cli...

Page 53: ...action RX will produce a Beep sound to draw people s attention when this event is triggered Duration Duration is the period for turning on the buzzer Action Delay Action delay is the period after turning off the buzzer turning on Buzzer setup procedure 1 Click on Menu Server Setting select Event Matrix Action Buzzer 2 Select duration time and action delay time 3 Go to Menu Server Setting Event Mat...

Page 54: ... Time Figure 4 4 22 Time Synchronization 2 Click to enable time synchronization function 3 Select time zone country primary time server and secondary time server 4 Click on Time Synchronization Test to pop out Connectivity Test form 5 Select Time Synchronization Test tab page 6 Click on Start Test button to start testing 4 6 Maintenance Log Backup Network Maintenance Log Backup can be extract in R...

Page 55: ...lementary Guide PAGE 35 Figure 4 4 22 Time Synchronization 2 Click on Maintenance Log Backup button 3 Select the file path to save 4 Click on Start button to start backup The file will name as serial_number _ date _ time _Maintenance log ...

Page 56: ...DE FULL QUAD FULL QUAD 3X3 FULL QUAD 3X3 HEX FULL QUAD FULL QUAD 3X3 FULL QUAD 3X3 HEX DISPLAY FRAME RATE 25 30fps D1 100 120fps CIF 25 30fps D1 100 120fps CIF 200 240fps 3 x 3 25 30fps D1 100 120fps CIF 200 240fps 3 x 3 400 480fps QCIF 25 30fps D1 100 120fps CIF 25 30fps D1 100 120fps CIF 200 240fps 3 x 3 25 30fps D1 100 120fps CIF 200 240fps 3 x 3 400 480fps QCIF VGA OUTPUT VGA RESOLUTION 1024 x...

Page 57: ... panel TELEMETRY CONTROL CONTROL INTERFACE Camera port RS 422 485 2 way terminal asynchronous 8 data bits 1 stop bit no parity 2 4 19 2kbps Software Web application Keypad Remote control PTZ DRIVERS TELEEYE DM2 TELEEYE DM4 LILIN SYSTEM PELCO D PELCO P PANASONIC CONTROL SYSTEM VCL ORBITER user uploaded RECORDING MODE Manual Scheduled Scheduled with Motion Event driven DISK TYPE 3 5 SATA REMOVABLE 3...

Page 58: ... SOFTWARE ARM DISARM RELAY SWITCH NO OF CHANNELS 4 TYPE PUSH BUTTON LATCH with Event Duration MAX RATING 24V AC 1000mA OTHERS DVD WRITER INTERNAL OPTIONAL EXTERNAL SECURITY Basic and Advanced mode SYSTEM TIME TIME ZONE TIME SYNC DAY LIGHT SAVING FIRMWARE UPGRADE USB SOFTWARE POWER VOLTAGE 12VDC MAX RATING 50W 55W 55W 55W 60W 60W OPERATING ENVIRONMENT AMBIENT TEMPERATURE 5 C 40 C RELATIVE HUMIDITY ...

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