TeleDart GmbH & Co. KG, Obere Heide 8, 67368 Westheim, Germany
Seite 6
27.06.2019
TeleDart ® Guarantee and Warranty Conditions (E)
Dear Customer
We would like to thank you for your confidence in buying this German quality product of
TeleDart
®
. Our
applicators pass several quality controls before being delivered to the final user to be sure they will fulfil the
demands we guarantee you here as follows.
In addition to your legal rights, TeleDart
®
guarantees:
1. For this product we give you a function guarantee of 20 years. The guarantee begins on the day of
purchase of the final user.
2. Should the product show defects within the guarantee period, it will either be repaired or replaced as
decided by Teledart
®
. A replaced product is TeleDart’s property as soon as it is returned.
3. Under the following rules we repair or replace damages or defaults of the product, which are proven to be
caused by a material or manufacturing default.
4. Should you make a claim, please contact your
TeleDart
®
specialist dealer or us directly. Addresses can be
found in the operation manual or on our internet site:
www.teledart.com
. The guarantee ends immediately
if repairs or any manipulation of the product are made by none authorized persons or if you use spares,
change parts or add accessories which are not of TeleDart’s original production and which then cause a
damage.
5. Products for which you make a claim have to be send or given over to the seller or to a TeleDart
®
specialist dealer. You must insure the dispatch or bear the costs for any loss or damage incurred and for
the transport costs. Cost of transport must be paid by the owner.
6. If you make a guarantee claim, please add the fully completed guarantee documents as well as a proof of
the original purchase within the guarantee period for your specialist dealer. The guarantee claim must
clearly illustrate the complaint, presuming that it is based of a specific defect demonstrated by facts and
when the defect occured. Further, the complete serial number of the applicator must be readable.
7. A guarantee claim will not be accepted for damages, which are irrelevant for the value or the use of the
applicator, which are caused by irregular environmental conditions, unprofessional use or use which is not
in accordance with regulations. If the points in the user and maintenance manual are not observed a
guarantee claim will not be accepted.
8. Should the applicator be used in another country than the country it had been developed and produced in,
it may be that some technical changes are necessary to adopt the applicator to the technical resp. security
norms of this country. These changes are not caused by material or manufacturing default and are not
covered by this guarantee. Costs for such changes or damages this may cause are not reimbursed.
9. The guarantee is a product guarantee and can be claimed during the guarantee period by any person who
has purchased the product in a legal way. The legal right of the buyer following the national legally
applicable rights, resp. the rights of the buyer as a part of the purchase contract as well as other rights are
not affected by this guarantee. As far as the national law does not require other, the claims are restricted to
the points named in this guarantee. TeleDart GmbH & Co.KG and all specialist dealers are not liable for
indirect resp. subsequently lost or injuries of persons or animals or for the lost of dart syringes, needles or
drugs.
10. Guarantee claims do not extend the guarantee period nor do they lead to a new guarantee period. The
guarantee period for all built-in spare parts finishes at the moment when the guarantee for the complete
applicator finishes. In case of a replacement TeleDart
®
can determine a new time of guarantee which can
be restricted under consideration of the time of use of the replaced applicator.
11. We do not assume liability for further or other claims, especially for those caused by damages which are
not created by the applicator– if such a claim is not mandatory law.
These guarantee rules are valid after 2006-12-01.
Please consider as well our additional after-sale service:
Even after expiration of the guarantee TeleDart
®
or our specialist dealers are always at your disposal.
If you decide for TeleDart
®
, don’t worry about a good service.
