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CELL ROUTE-GSM 

 

    

Troubleshooting 

 

 

 First Things to Check If No Operation 

1.

 

Check that Power is connected. 

2.

 

Check that SIM card is installed correctly. 

3.

 

Check that the telephone is connected correctly.  

 
 

 LED Status  

1.

 

If NO LED’s are lit.  

    

 Check for mains power                                     

2.

 

If RED LED is flashing with high pitch Interrupted Tone when 
handset lifted check the following:  

  

No SIM connected

 

  

SIM has a PIN set and this is not recognised in Cellroute memory 

  

SIM has been swapped with a SIM that has a PIN set which is not          

    Recognised in Cellroute memory

 

  

Network lock is set to on, with incorrect network SIM connected

  

    

 

3.

 

If NO RED LED with low pitch Interrupted Tone when handset 
lifted. 

  

Cannot detect a network signal. (See Reception is poor)

 

4.

 

If RED LED flashing at 100ms on / off.   

 

 

 

         

  

CellRoute is networked locked and does not recognise the networked     

 

         SIM

 

Installed (GPRS unit Only)            

  

 

5.

 

RED & GREEN LEDs flash 5 times. 

  

CellRoute is Initialising.

  

6.

 

RED & GREEN LEDs flashing on / off at the same rate. 

  

Missed call Indicator.  

7.

 

RED & GREEN flashing alternately at the same rate. 

  

CellRoute in data mode operation. 

 

 

 Dial Tone Is Not Heard  

1.

 

Check that Power is connected. 

2.

 

Are batteries charged (Min 30 minutes before use) 

3.

 

Check L.E.D status. (Both battery and signal strength LED should 
be lit).  

4.

 

Check SIM lock is deactivated. 

5.

 

Check that the telephone connected is working correctly. 

6.

 

During a power failure when battery back-up is in use, you may 

experience a delay of up to 4 seconds before dial tone is heard. 

 

  

 
 
 

Summary of Contents for CELLROUTE-GSM

Page 1: ...Version 05 Jan 2006 Fixed Wireless Terminal CELLROUTE GSM Installation User Guide www discountcomms co uk ...

Page 2: ...rgency services If the mains plug is removed from the power socket the unit will switch to an internal battery supply As there will not be an Earth connection the output voltage to the telephone line will automatically be reduced This is to comply with the European Low Voltage Directive This may result in miss operation when using in some types of telephone This condition also applies for mains fa...

Page 3: ... purchasing the Cell Route GSM terminal The CellRoute GSM incorporates CellRoute GSM terminal 1 Internal Antenna 2 RJ11 Telephone connector 3 RJ45 Data port 4 L E D Indicators 5 Power Connection 6 External Antenna Connection Switch 7 1 2 3 4 5 6 7 ...

Page 4: ... telephone to the CELLRoute GSM Check Signal Strength Make a test call Note The cellRoute GSM unit must be connected to the mains power and allowed to charge for a minimum of 30 minutes before use However for maximum battery standby performance the CellRoute GSM must be connected to the mains for a minimum of 4 hours Installing the SIM card Slide open the SIM cover Slide back the SIM door and lift...

Page 5: ...with screws supplied Mount the Power Supply bracket within 1 meter from the CellRoute GSM Connecting a telephone or Computer Connect your telephone s Into the RJ11 socket provided Connect your Computer into the RJ45 socket provided Connecting the power Supply Connect the Mains lead into the power supply unit then into the AC outlet Connect the power cord from the power supply unit to the CellRoute...

Page 6: ...n a faster dial up The RED LED will start to flash when the handset is lifted on the telephone indicating signal Strength Once the call is connected the RED LED will flash for 45 seconds indicating signal strength then stop leaving both RED and Green LED lit Number of flashes Status Signal strength in dB 0 None Poor 81dB 1 Average 81dB 67dB 2 Good 67dB 59dB 3 V Good 59dB It is possible to Set Inco...

Page 7: ...ay experience a delay of up to 4 seconds before dial tone is heard Network Lock The CellRoute GSM has a network lock feature This is a network security function For further details please contact your service provider SIM PIN Lock The CellRoute GSM has a SIM card PIN lock feature This is a SIM card security function For further details please contact your service provider Confidence Tone It is pos...

Page 8: ...errupted Tone when handset lifted Cannot detect a network signal See Reception is poor 4 If RED LED flashing at 100ms on off CellRoute is networked locked and does not recognise the networked SIM Installed GPRS unit Only 5 RED GREEN LEDs flash 5 times CellRoute is Initialising 6 RED GREEN LEDs flashing on off at the same rate Missed call Indicator 7 RED GREEN flashing alternately at the same rate ...

Page 9: ...are experiencing problems with poor reception check that you are getting adequate signal strength This can be achieved by moving the CellRoute GSM to another location for examples move closer to a window or higher up in the building In some locations your Coverage area may require a higher gain external antenna for optimal Call clarity and performance An external 3Db antenna is supplied with the u...

Page 10: ...ions Systems EN 301 419 1 Global System for Mobile Communications ETS 300 342 1 Radio Equipment and Systems Features Overview High Ringer Equivalence POTS Interface Supports up to 4 additional extensions Highly compatible POTS user interface Integral Battery Back up Caller Line ID Presentation Bellcore Additional GSM network features may be available Subject to network availability and support RS2...

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