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each call is preceded by a warning tone. Calls are ended by
pressing the "*" key.
Agent Callback Login
Extension
Extension to be dialed for the Agents to Login to the Specific
Queue.
Same as Agent Login Extension, except you do not have to
remain on the line.
Agent Logoff Extension
Agent logoff from the queue.
Pause Queue Member
Extension
'Pauses' a queue member. so that the member can not
receive calls.
Unpause
Queue
Member Extension
'Unpause' a queue member who is 'paused' previously. so
that the member can receive calls again.
4.10 Phone Provisioning
When you need many IP Phone for using, please record the MAC, extension number, and
username of each phone according to the format (please take reference of the auto
provision script file model for details) , then, import the format file, once the phone is
connected to the local network, it will get the extension number and password
automatically.
There are two operation methods to fulfill this function, please see details as below:
Enable DHCP service
Click
【
System
】
->
【
Network Advanced
】
, enable DHCP Server in the dialog as below:
Method
：
Click
【
Extension
】
->
【
Creat New User
】，
select the relative IP Phone manufacture, and
input relative MAC in the part of Auto Provision, Save and Activate.
