Troubleshooting
How to Clear or Sanitize a Nonfunctional Instrument
If your instrument is not functioning and you need to clear or sanitize it, proceed as follows:
Acquisition Board
Remove the Acquisition board and return the product to Tektronix. A new Acquisition board will be installed, and the
instrument will be repaired and adjusted as necessary.
For removal instructions, refer to your product service manual. (See page iv,
After removal of the Acquisition board, refer to your company's internal policies regarding handling or disposal of the
board.
Compact Flash Card (TPS
oscilloscopes only)
Remove the compact
fl
ash card and return the instrument to Tektronix for repair.
After removal of the compact
fl
ash card, refer to your company's internal policies regarding handling or disposal of the
compact
fl
ash card.
USB Flash Drive (TDS
oscilloscopes only)
Remove the USB
fl
ash drive and return the instrument to Tektronix for repair.
After removal of the USB
fl
ash drive, refer to your company's internal policies regarding handling or disposal of the
fl
ash drive.
Charges
Replacement of any missing hardware will be charged according to the rate at the time of replacement.
TDS1000B/TDS2000B, TDS1000C-EDU/TDS2000C, and TPS2000B Series
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