Tektronix 502 series, Instruction Manual

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TEKTRONIX FIELD SERVICES
Tektronix Customers are urged to take advantage of the
many field services available to them through Tektronix Field-
Engineering Offices, Engineering Representatives, and Over­
seas Engineering Organizations. Some of these services are
described below.
, O rd e rin g — There are many
types of oscilloscopes, each de­
signed for a specific application
area. Your Field Engineer can
help you select the one best
suited to your present and fu­
ture needs, and he will be hap­
py to arrange a demonstration
A of the instrument........ in your
application if you so desire.
If you are a Purchasing Agent
or Buyer, your Field Engineer
or his secretary can help you with information on prices, terms,
shipping estimates, and best method of transportation on in­
struments, accessories, and replacement parts.
O p e ra tio n — Your Tektronix
Oscilloscope can be most use­
ful to you when you are familiar
with all control functions. Your
Field Engineer will be glad to
demonstrate the use of your in­
strument in various applications
to help you become more fa­
miliar with its operation. If your
instrument is to be used by sev­
eral engineers, your Field Engi­
neer will be happy to conduct
informal classes on its operation
in your laboratory.
M a in te n a n c e — T e k tro n i x
willingly assumes much of the
responsibility for continued ef­
ficient operation of the instru­
ments it manufactures. If you
should experience a stubborn
maintenance p r o b l e m , your
Field Engineer will gladly help
you isolate the cause. Often a
telephone discussion with him
will help you get your instru­
ment back into operation with
minimum delay. If yours is a
large laboratory, your Field Engineer can be of service to your
maintenance engineers by conducting informal classes on test
and calibration procedures, trouble-shooting techniques, and
general maintenance.
IM- 7
T e k t r o n i x , In c .
If you are responsible for the maintenance of a large quanti­
ty of Tektronix Instruments, ask your Field Engineer about the
free factory training course in maintenance and calibration.
A pplications
— Perhaps the
answers you need in a specific
application can be obtained
faster and easier through use
C
of your Tektronix Oscilloscope.
Your Field Engineer can help
you find out, and if use of your
oscilloscope is indicated, help
you with procedures. He may
also be able to suggest many
time-saving uses for your oscil­
loscope in routine checks and
measurements.
Instrument Reconditioning
— An older Tektronix Oscillo­
scope, properly reconditioned,
can give you many additional
years of service. Your Field En­
gineer will gladly explain the
advantages and limitations of
f a c t o r y reconditioning, and
make the necessary arrange­
ments if you decide in favor of it.
Many major repair and re­
calibration jobs can be per­
formed at a nearby Field Re­
pair Station. Ask your Field En­
gineer about this at-cost service
to Tektronix customers.
C om m unications— Y o u r
Field Engineer is a valuable
communication l i n k between
you and the factory. He knows
the exact person to contact in
each circumstance, and he can
reach that person fast and easi­
ly. Let him help speed your
communications with the fac­
tory on any problem related to
your Tektronix Instruments.
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