Troubleshooting
6–32
TLA 711 Color Benchtop Controller Service Manual
If you have completed all of the troubleshooting procedures up to this point and
the TLA 700 application fails to display any modules in the System Window, you
may have a system problem. Check for the following:
H
Verify that all modules are properly installed.
H
Verify that the module address switches are set correctly. Power off the
mainframe and remove the modules. Set the address switches to FF and
reinstall the modules.
H
Verify that the modules do not have the flash programming jumper installed
on the rear of the module. Power off the mainframe and remove the modules.
Remove the jumper and reinstall the modules.
H
Try placing a suspected module in a different slot to verify slot dependency
problems. For example, if you have a single module in slots 2 and 3, power
off the mainframe, move the module to slots 3 and 4, and try the tests again
If the module works in the new location, you have identified a faulty slot in
the mainframe.
H
Check for bent or broken pins on the backplane of the mainframe.
H
Faulty module. Replace the suspected faulty module with a known-good
module, or contact your local Tektronix service center.
H
Incompatible module firmware and mainframe software versions. Refer to
the TLA 700 Series Installation Manual for software and module firmware
update instructions.
H
Ensure that the CMOS Setup parameters are set correctly (refer to Appen-
dix B of the TLA 700 Installation Manual for a list of the correct setups).
H
Check for computer viruses.
You can also execute the internal resource manager program (ResMan32.exe) to
identify whether each of the installed modules are being identified in the
mainframe slots. Table 6–8 on page 6–33 lists some of the command line options
for executing ResMan32.
Isolating System
Problems
Summary of Contents for 070-9778-03
Page 2: ...Service Manual TLA 711 Color Benchtop Controller 070 9778 03...
Page 18: ...Service Safety xii TLA 711 Color Benchtop Controller Service Manual...
Page 21: ......
Page 31: ...Specifications 1 10 TLA 711 Color Benchtop Controller Service Manual...
Page 33: ...Specifications 1 12 TLA 711 Color Benchtop Controller Service Manual...
Page 34: ......
Page 43: ......
Page 45: ...Theory of Operation 3 2 TLA 711 Color Benchtop Controller Service Manual...
Page 46: ......
Page 48: ...Performance Verification 4 2 TLA 711 Color Benchtop Controller Service Manual...
Page 49: ......
Page 51: ...Adjustment Procedures 5 2 TLA 711 Color Benchtop Controller Service Manual...
Page 52: ......
Page 58: ...Maintenance 6 6 TLA 711 Color Benchtop Controller Service Manual...
Page 94: ...Troubleshooting 6 42 TLA 711 Color Benchtop Controller Service Manual...
Page 96: ...Repackaging Instructions 6 44 TLA 711 Color Benchtop Controller Service Manual...
Page 97: ......
Page 100: ......
Page 102: ...Replaceable Electrical Parts List 8 2 TLA 711 Color Benchtop Controller Service Manual...
Page 103: ......
Page 106: ......
Page 116: ...Replaceable Mechanical Parts 10 10 TLA 711 Color Benchtop Controller Service Manual...
Page 117: ......
Page 118: ......