ENGLISH
UPS EVO DSP PLUS
17
User’s manual
12
Troubleshooting
This section gives information about the procedures which shall be performed in case of abnormal operation.
If you fail to fix the problem consult authorized Technical Service with the following information:
Model and serial number of the UPS, which can be found on the nameplate on the rear of the UPS.
Description of abnormal operation and Fault.
If you have noticed an abnormality in operation; check the Protective Ground/Earth connections, check the
Input/Output connections and refer to the table below. Apply all suggestions corresponding to each anomaly.
If your issue is excluded or the suggested actions do not solve your problem, consult the Technical Service.
Risk of electric shock: do not remove the cover. The UPS contains internal parts which
are at a high Voltage and are potentially dangerous, capable of causing injury or death
by electric shock.
There are no internal parts in the UPS which are user serviceable. Any repair or
maintenance work must be performed exclusively by qualified technical personnel
authorized by the producer.
The producer declines any responsibility if this warning is disregarded.
Problem
Possible Cause
Solutions
LED not lit
The UPS is not on.
Plug in the power utility or press the
button to cold start
the UPS.
Battery voltage is too low.
Charge the battery at least 6 hours.
Battery fault.
Replace the battery.
The UPS always on
battery mode.
Power cord loose.
Re-plug the power cord.
The UPS continuously
beeps.
Please check the fault code
for the details of LED
indicates.
Contact your dealer.
Backup time too
short.
Battery voltage is too low.
Charge the battery at least
6 hours.
Overload.
Remove some unnecessary loads. Before reconnecting
equipment, please verify that the load matches the UPS
capability specified in the specs.
Battery defect.
Replace the battery.
If the described anomalies should continue despite the advised troubleshooting, or should they
manifest in any other form, please contact the service
Summary of Contents for UPS EVO DSP PLUS 1.0 MM
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