Guarantee conditions
Note:
The following guarantee conditions do not limit statutory rights to a warranty, but rather expand
your consumer rights.
1.
Technische Alternative RT GmbH provides a two-year guarantee from the date of purchase for
all devices and parts it sells. Defects must be reported immediately upon detection and within
the guarantee period. Technical support can supply the correct solution no matter what the
issue. In this respect, contacting us immediately will help to avoid unnecessary expense and
effort in troubleshooting.
2.
The guarantee includes free repair (but not the cost of on-site fault finding, removal, refitting
and shipping) due to processing and material defects which impair operation. Goods will be
replaced in the event that a repair is uneconomical in the opinion of Technische Alternative for
reasons of cost.
3.
Excluded are losses resulting from the effects of a voltage surge or abnormal ambient
conditions. Likewise, no liability can be accepted if the device defect is due to: transport
damage for which we are not responsible, incorrect assembly and installation, incorrect use,
failure to observe the operating and installation instructions or incorrect maintenance.
4.
The guarantee will become void if repairs or actions are carried out by people who are not
authorised to perform them or have not been so authorised by us, or if our devices are
operated with spare parts, auxiliary parts or accessories that are not considered to be original
parts.
5.
Faulty parts must be returned to our factory with a copy of the proof of purchase and a precise
fault description. Processing is accelerated if an RMA number is requested via our homepage
www.ta.co.at
.
The defect must be clarified with our technical support beforehand.
6.
Services provided under guarantee result neither in an extension of the guarantee period nor in
a commencement of a new guarantee period. The guarantee period for fitted parts ends with
the guarantee period of the whole device.
7.
Further or other claims, especially those for compensation for losses other than to the device
itself, insofar as such liability is not required by statute, are excluded.
Legal notice
This operating manual is protected by copyright.
Any usage outside the copyright requires the consent of Technische Alternative RT GmbH. This
applies in particular to reproduction, translation and electronic media.
Technische Alternative RT GmbH
A-3872 Amaliendorf Langestrasse 124, Austria
Tel ++43 (0)2862 53635 Fax ++43 (0)2862 53635 7
Email:
---
www.ta.co.at
--- © 2018
