TEC TEC EO1-32004 Owner'S Manual Download Page 88

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14. ERROR MESSAGE TABLE

14- 2

●

Label lssue Mode

●

Report and Reset Mode

Message

Cause

Solution

DATA ENTRY ERROR

Error in key input.

Press the

key, and re-input the right

data.

PLU NOT FOUND

The PLU # being called out is
not registered.

Press the

key, and check the PLU #.

TOTALS OVERFLOW

GRAND TOTAL or PLU TOTAL
memory has been exceeded at
the time of issuing a label.

Press the

key, then the

key and

select

RESET

. Then sum up the

exceeded memory.

MEMORY WILL BE
FULLED

The machine judges the
memory is full before
designated number of media
are printed in Batch mode.

Press the

key, then the

key and

select ‘RESET’. Then sum up the
exceeded memory.

PLU DATA ERROR

Error in the PLU data.

Press the

key, and reprogram PLU

data.

PRT FAILURE DETECTED Printer trouble.

Media end.

1. Check that the label and print head are

set correctly.

2. If the label home position is misaligned,

press the

key.

LABEL OVER RUN

Label overruns.

Press the

key.

Message

Cause

Solution

PLU NOT FOUND

Corresponding PLU # is not
registered.

Press the

key, and enter the correct

PLU #.

PRT FAILURE DETECTED Printer trouble.

Same as in the label issue mode.

LABEL OVER RUN

Label overruns.

Press the

key.

ESC.

FEED

ESC.

FEED

Summary of Contents for TEC EO1-32004

Page 1: ...TEC Label Receipt Printer H 9000N US Owner s Manual...

Page 2: ......

Page 3: ...cation Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or...

Page 4: ...ting normal operations When moving the machine take hold of the case and lift the machine Never hold the remote unit Do not place the machines on unstable or slanted surfaces as they may drop or fall...

Page 5: ...8 1 9 PROGRAMMING PROCEDURES 9 1 9 1 PLU DATA EDIT 9 4 9 2 PLU DATA SETTING 9 5 9 3 INGREDIENT MESSAGE 9 7 9 4 NUTRITION SETTING 9 8 9 5 PLU VERIFYING LABEL 9 12 9 6 ADDRESS AND COMMERCIAL MESSAGE SET...

Page 6: ...11 BATCH PRINT MODE WITH 30 ITEMS RUN ASSIGNMENT 12 16 12 12 VISUAL COMMODITY LIBRARY 12 19 12 13 FLOATING VENDOR 12 20 13 TOTAL OPERATION 13 1 13 1 HOURLY TOTAL REPORT 13 2 13 2 GRAND TOTAL REPORT 13...

Page 7: ...manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to corr...

Page 8: ...as follows H 9000 N US 1 2 ACCESSORIES Destination Code Owner s Manual EO1 32004 Quality control report Print Head Cleaner 24089500013 Receipt Cutter Flanged Screw NOTE Check that there are no missin...

Page 9: ...digit Maximum Tare 0 01 99 99 0 01 AC 120 V 10 60 Hz 66 W 1 1 A Standby 26 W 0 39 A 32 F 104 F 0 40 35 85 No condensation 256 x 64 dots Fluorescent display 4 digits 5 digits 3600 PLUs max Standard The...

Page 10: ...See Note 1 TMCC TMCC Cable Kit OP 9000 IOCN TMCC A cable kit for the TMCC interface See Note 1 Scale unit OP 9000N 30M US Connecting this optional scale unit enables the H 9000N to be used as a scale...

Page 11: ...ons You must be familiar with these before attempting to use the H 9000 4 DISPLAY WEIGHT e d 0 15 lb 0 005 lb 15 30 lb 0 01 lb Print head Display Adjustable Legs Main Power Switch Power Inlet TMCC I F...

Page 12: ...V B N M SPACE ZERO FEED Name of Key Function 1 Clears numeric data just entered 2 Releases the scale from the error mode Selects the upper case or lower case Calls the PLU which follows the PLU curren...

Page 13: ...b Inserts a blank space in descriptors Stores ingredient data in the temporary memory Calls ingredient data from the temporary memory Sets the preceding item when setting PLU and nutrition information...

Page 14: ...de Subtracts tare Calls a PLU or clears displayed PLU 1 2 3 4 5 6 7 8 9 1 2 10 11 12 13 14 15 16 17 18 1 4 19 20 21 22 23 24 25 26 27 PRESET COUNT 28 29 30 31 32 33 34 35 36 GRADE LINE 37 38 39 40 41...

Page 15: ...orrects data just after the registration 1 Selects the speed key page 2 Selects the function for change Print OFF Returns to the main menu Accesses print item auto message timer print format and issue...

Page 16: ...int Changes the label issue mode between Automatic issue and manual issue Optional key by initial setting to Calls the PLU frequently used 5 3 SELF SERVICE KEYBOARD NOTE The self service keyboard is a...

Page 17: ...urity Speed key can operate among unit price change prog mod read reset mode security mode Of course panel key can operate those panel key don t indicate top of key sheet NOTE If you would like to swi...

Page 18: ...le unit is connected adjust the level gauge 7 Connect a PC AT Keyboard if necessary 8 Turn the power on and then press the power key See page 8 1 9 Set the following program menu Menu Page ITEM No Pro...

Page 19: ...nd backing paper stopper then remove the receipt label core with the backing paper You can loosen the backing paper by turning the paper winding shaft anticlockwise 3 Put a new receipt label roll over...

Page 20: ...and receipts should be left aligned as viewed from the front of the machine and always threaded in parallel with the media shaft and the print head Failure to do this may cause a paper jam or a skew...

Page 21: ...ing 3 Refer to respective sections for explanation of each menu enclosed by a double rectangle 4 In the self service scale mode the initial setting 13 2 is set to 1 the POWER and ESC Keys are availabl...

Page 22: ...UE WITH WEIGHING o x o x 16 VOID REGISTRATION o o o x 17 AUTO ISSUE WITH WEIGHING o x o x 18 1 2 1 4LB KEY o x x x 19 100g kg KEY o x x x 20 LB kg KEY o x x x 21 CHANGE PRINT OFF o o o x 22 BY COUNT F...

Page 23: ...ed from an access refer to Section 11 2 and enter the password 2 In Section 9 1 9 2 and 9 3 items which have been sold on that day cannot be called before resetting refer to Section 13 unless Initial...

Page 24: ...COMMON PLU TO SPECIFIC SPEED KEY 9 17 11 PRT LOCATION 2 0 SELECT LABEL FORMAT AND ADJUST 9 18 12 DATE TIME SETTING 2 1 PROGRAM DATE TIME MACHINE STORE CODE 9 20 13 CMT PL 3 2 2 BACK UP LOAD DATA OF P...

Page 25: ...e the cursor to the preceding line press key or key when entering a commodity name 5 Pressing the key toggles between capitals and small letter 6 When entering a commodity name press or key instead of...

Page 26: ...mpt to call a PLU that has not been stored in the PLU file results in an error 2 Under this Menu Menu No 0 open price PLU s price cannot be changed 3 In the self service scale mode the initial setting...

Page 27: ...ial set 7 8 1 0 Enter PERIOD OF RELISH Max 3 dig ENTER Is status of initial set 8 1 2 0 or 1 Select compulsory tare Is status of initial set 23 1 1 0 Enter tare wignt Max 2lb ENTER Is status of initia...

Page 28: ...imit should be a multiple of 5 up to 2 000 lb for US type 6 Safe handling instructions can be printed on 57 mm wide labels only Safe handling instructions are printed on labels formatted for ingredien...

Page 29: ...urs 3 Once you exit this menu and enter again data stored in the work buffer is cleared 4 When there is no area to store ingredient data a MEMORY FULL error occurs 5 Different PLUs cannot use same the...

Page 30: ...ontainer Enter the Calories 0 9999 Enter the Calories from Fat 0 9999 Additional Information Area 1 0 9999 Enter the Total Fat 0 99999 or 0 0 999 9 Enter the Saturated Fat 0 99999 or 0 0 999 9 Enter t...

Page 31: ...in MENU NOTES 1 When entering PLU be careful of the following When a selected PLU is not stored in the PLU file an error occurs 2 Nutrition file is input each time the key is pressed Thus the if you q...

Page 32: ...ntake of Calories Necessary daily intake of Calories No 2 Percentage of necessary daily intake of Total Fat Necessary daily intake of Total Fat No 3 Percentage of necessary daily intake of Saturated F...

Page 33: ...ry file is sorted when a memory full error occurs d Enter the PLU max 6 dig e DELETE PLU ENTER d Not Sorting Sorting e Any key except Y Y Area for titles Area for entry data Set in this menu Nutrition...

Page 34: ...key releases the scale from the error mode and returns to the initial status of this menu 4 After clearing a paper jam error the scale will wait for an entry of PLU again ENTER g 4 g MENU Page 1 1 0 0...

Page 35: ...imits using the procedure below Address 32 characters 2 lines Message 90 characters Receipt Header 24 characters in the 1st 2nd line and 48 characters in the 3rd line NOTE When the fixed message is se...

Page 36: ...m 00 to 99 seconds When 00 is entered no message will be displayed 3rd message 01 to 08 represents messeages No 1 to 8 11 to 23 represents logo No 01 to 13 2nd message 01 to 08 represents message No 1...

Page 37: ...go must be a single logo and a fixed display When logos are combined no message will be displayed 3 combination of message and logo It is prohibited When both a message and logo are combined together...

Page 38: ...et weight data is printed 9 9 GRADE LINE Menu Page 1 Item No 8 You can set the maximum 49 kinds of grade lines max 32 characters line and call one of them to print it on the label NOTES 1 Print positi...

Page 39: ...number ranging from o to 99 Entering a 0 clears a Dept No Vendor Number Vendor numbers can be be set when the Initial Setting 11 1 is set to 1 Vendor numbers are assigned to the speed keys in two way...

Page 40: ...1 gradation 0 462 mm 3 dots Only when using the bar code change label with pre feed area This adjustment cannot be made on the Variable Length Label When Batch Printing with backing paper is selected...

Page 41: ...y Yes 90 5 No No No 33 83 18 2 48 mm 4 57 mm Yes 104 8 No No Yes 123 8 No No 34 84 22 2 48 mm lines only Yes 112 7 No No No 35 85 38 4 57 mm lines only No Yes 171 4 No No 36 86 BOTTOM BARCODE 22 38 2...

Page 42: ...he store No max 5 dig NOTES 1 Express the time in a 24 hour military format 2 The H 9000 will check details of date time input and any wrong date time will result in an error mode Then the correct dat...

Page 43: ...H 9000 4800 BPS or 2400 BPS by using the rotary switch Press the key of the PL 3 then check whether the SAVE LED is on Program the file number of the data disc by using the rotary switch File No 1 Fi...

Page 44: ...OM CMT 9 READ ING IN NEW FORMAT 10 WRITE NUTRI TO CMT 10 SAVE NUTRITION IN NEW FORMAT 11 VERIFY NUTRI CMT 11 COMPARE NUTRITION IN NEW FORMAT 12 READ NUTRI FM CMT 12 READ NUTRITION IN NEW FORMAT 13 WRI...

Page 45: ...n the power switch OFF and ON again 3 This setting is not available in case that the Initial set 13 6 is set to 1 LAN allowed g Table 5 Transmission Delay Time Table TR Time ms TR Time ms 1 20 39 6 12...

Page 46: ...tting numbers other than the above results in an error 4 MENU Page 2 PROG ESC MENU Page 2 Main MENU Yes IN LINE OFF LINE ENTER m ID Set the number of scales in the system ENTER DLL n ID 1 p m No CHANG...

Page 47: ...It is selectable by the Initial Settings 0 6 and 0 7 1 LOCK SCALE method Step 1 LOCK SCALE is sent 1 Step 2 Selected data is sent 2 Step 3 OPEN SCALE is sent 1 If an error occurs during step 1 the err...

Page 48: ...D 0 2 C2 C3 C4 C5 C6 PC D P1 P2 P3 P4 C D 0 2 C2 C3 C4 C5 C6 PC D P1 P2 P3 P4 C D 0 0 0 C2 C3 C4 C5 0 0 0 0 C6 C D 0 2 0 0 0 0 PC D P1 P2 P3 P4 P5 C D Current format Flag UPC Price Total check digit...

Page 49: ...ning from W1 W1 to W5 3 The usable keys to set the column are as follows ENTER 4 Digits and display of PLU 5 Digits and display of UPC 6 Digits and display of price 7 Display of weight Digits 8 Settin...

Page 50: ...me Before starting this operation set the initial setting 7 3 to 1 NOTE Title No and format of the additional information area Item Title No Format Additional 1 221 Additional 2 231 Additional 3 232 A...

Page 51: ...1 NOTE Two sizes of logos are printed differently as follows 8 MENU Page 2 PROG ESC MENU Page 2 Main MENU Load the tape into the CMT Loader Select a transmission item 1 SAVE H 9000 CMT 2 VERIFY H 900...

Page 52: ...idiom number must be set from 1 to 50 in order One idiom can contain a maximum of 20 characters Error position Error message Cause Header text Data text Timeout Incorrect segment Incorrect logo size I...

Page 53: ...procedure The vendor number must be set from 0 to 39 in order One vendor name can contain a maximum of 12 characters Deleting a vendor number 0 MENU Page 3 MENU Page 3 Main MENU ENTER PROG ESC Set a...

Page 54: ...of a label as the origin When a print item is located beyond the label width an error will occur Key functions Moves downward Data is stored Moves downward Data is stored Moves upward Data is stored M...

Page 55: ...s 0 38 lines 5 Bar code height 0 39 mm 4 Each print item should be printed in the following range Print area size Normal Rotation No Print Item X Y X Y Note 1 Commodity name 4 line 384 94 94 416 2 Ing...

Page 56: ...ll occur in the following cases 1 Entered X point Print size X 384 dots 2 Entered Y point Print size Y 1300 dots Magnified print items become double in size 5 The following items cannot be rotated 1 L...

Page 57: ...1 Addresses are printed together with the previous label s data To print addresses use normal labels POS Format 10 16 10 0 mm NET Format 21 26 10 0 mm Bar code Format 31 35 8 5 mm 2 Free format area...

Page 58: ...h is framed in black in the figure on page 5 3 but not on the programming keyboard How to access REPORT menu Press the key to access th following display Enter 5 and the scale will enter the REPORT me...

Page 59: ...e commodity name preset on each speed key is listed 53 Commodity and ingredient description report All the presets commodity names and ingredient messages are listed in the PLU order from small to lar...

Page 60: ...EG 6 RESET 2 MARK DOWN 7 3 REWRAP 8 4 SECURITY 9 4 0 2 3 4 6 0 0 0 1 0 4 w Enter password A as 4 digits Exclude menus for which password A cannot access Protected Accessible with a password entry Unpr...

Page 61: ...ess Valid Invalid Not need 1 2 3 4 2 6 w NOTES 1 Select validity of the password by pressing the key 2 When the same password is entered for password A and B password A has priority over the password...

Page 62: ...stead and you can access only security menu Menu MAIN 0 PROG 5 READ 1 REG 6 RESET 2 MARK DOWN 7 3 REWRAP 8 4 SECURITY 9 Enter a menu No Accessible with the password REG Not protect menu Enter the 4 di...

Page 63: ...e inaccurate scaling or other errors may occur 6 If the zero point has shifted during scaling and no tare is displayed adjust the zero point by depressing the key 7 Check the date of the printer befor...

Page 64: ...2 To change between AUTO and MANUAL follow the procedure provided in section 12 9 3 If a unit price exceeding 4 digits is obtained by multiplying by 2 or 4 when pressing the key or key the unit price...

Page 65: ...ode the Unit Price of the commodity looked up from the PLU file will be printed as the Total Price regardless of its actual weight and the weight is also printed on the label Menu REG M DOWN or REWRAP...

Page 66: ...ases Menu REG M DOWN or REWRAP Mode BY COUNT Example In case of purchasing 10 DONUTS for 1 50 of price for 4 DONUTS When a price of 1 50 4 DONUTS is set for PLU 33 Enter the PLU AUTO MANUAL The label...

Page 67: ...ce item can be sold as below 1 piece at 15 dollars 15 pieces at 10 dollars 15 pieces sold at 0 5 dollars per 10 pieces Enter the PLU 5 1 PLU 1 5 FOR Press Press ex 1 0 FOR 5 0 ex ex 1 5 PRT Press Ente...

Page 68: ...usly with the backing paper attached On demand issue means to print label one by one 2 To check the remaining number clear the PLU and press the key Place a commodity on the platter Ex 0 700 lb The la...

Page 69: ...the PLU Press Press to save the PLU data MANUAL AUTO Batch On demand FIX Remove the commodity from the platter Repeat until the specified number of labels are issued alternating the commodity placed...

Page 70: ...count 1 1 1 1 1 1 1 2 Select basic data and nutrition information labels or a nutrition information label by pressing this key Set the number of labels Max 99 labels The nutrition information label is...

Page 71: ...hat the actual Net Weight of this commodity is 19 oz and decides to sell it at 2 00 Enter the PLU Press Enter the new weight unit of weight oz displayed in the incremental display method i e the data...

Page 72: ...6 Unit price calculation system Step 1 Weight data is calculated from royal lb into decimal lb Round off the data to two decimal places ex 21 oz 1 3125 lb round 1 31 lb Step 2 Price is divided by the...

Page 73: ...y Refer to page 5 3 Set a tare within the range from 0 0 to 99 9 4 When a commodity is placed on the platter and the calculated tare exceeds the maximum a TARE WEIGH OVER error will occur There aretwo...

Page 74: ...be selected from maximum of 49 programmed grade lines and printed on the label Menu REG M DOWN or REWRAP Mode WEIGH or FIX or BY COUNT Enter the PLU 3 1 PLU 5 The label is issued Enter the G LINE 1 to...

Page 75: ...1 to 26 or 1 to 99 1 0 LOGO Start the label issue operation 0 or C Clear the entered logo PRT Press Press NOTES 1 The logo will be effective until it is changed or deleted Logo is still effective aft...

Page 76: ...Print 11 SP Info Net Wt Print Non Print 4 Weight Print Non Print 20 Auto message timer 0 99 sec 5 Unit price Print Non Print 27 Media selection Label Receipt 6 Total price Print Non Print 28 Print fo...

Page 77: ...cted with Initial setting 6 6 2 Setting data will not be changed by turning the power off changing the mode or calling a PLU 3 The key has no function 4 Pressing the key allows you to return to the st...

Page 78: ...bel is issued Enter the number of labels to be issued max 99 REG MANU BY COUNT ITEM 01 000001 CNT 0 Press Press PRT PRT x y PRESET COUNT 3 1 NEXT PLU FOR NEXT PLU VOID or 1 0 z A Register next preset...

Page 79: ...be designated per PLU and printed When the PLU dose not designate the LOGO the LOGO programmed before entering Batch Print Mode is printed Enter the quantity Call the Grade Line PRT LOGO x 3 0 GRADE L...

Page 80: ...ected pressing the key in FIX mode results in an error 2 Programmed items are reset when the power is off changing the munu PROG REG changing the mode weight by count fix batch printing has been finis...

Page 81: ...group the upper two digits of PLU allows you to call 6 commodities which belong to the group This function is convenient when calling a commodity which PLU you do not know 1 2 Dpt 12 Proceed to basic...

Page 82: ...mum number of registerable commodities One scale 200 commodities One vendor 99 commodities NOTES 1 Print format varies depending on the settings of the Initial Setting 11 1 11 2 11 3 11 4 and 11 7 2 C...

Page 83: ...ial 3 6 G Line Print Position 0 Right side on bottom line of commodity name 1 Left side on bottom line of commodity name If you would like to switch the initial setting please contact your authorized...

Page 84: ...they are printed on labels or journal paper No ITEM READ RESET JOURNAL LABEL 0 HOURLY TOTAL 1 GRAND TOTAL 2 PLU TOTAL 3 VENDOR TOTAL ESC 6 5 or Label Journal ESC Issue each Report How to access READ o...

Page 85: ...e 2 Journal paper Issued with journal paper 3 Label with backing paper Issued sequentially in batch mode 3 If the C key is pressed during issuance the hourly report being printed will complete then th...

Page 86: ...r is followed by an appropriate number of keys 1 0 0 FOR 1 0 7 PRT PRT PRT PRT NOTES 1 When setting the PLU zone it is not necessary to enter a beginning number which is smaller than an end number 2 W...

Page 87: ...f characters Press the key and re input the right data PRT FAILURE DETECTED Printer trouble 1 Check that the label and print head are set correctly 2 If the label home position is misaligned press the...

Page 88: ...the memory is full before designated number of media are printed in Batch mode Press the key then the key and select RESET Then sum up the exceeded memory PLU DATA ERROR Error in the PLU data Press th...

Page 89: ...up master terminal ON Connect them with each other or turn the terminal in line 2 Call your authorized service representative SEQUENCE ERROR The power was not turned OFF and ON again after setting ID...

Page 90: ...l When using receipts or variable length labels install the enclosed receipt cutter using the following procedure 1 Install the receipt cutter aligning the cutter notches with the screw holes 2 Secure...

Page 91: ...unstable Is anything touching the platter If so remove it Is the machine in a windy location Avoid locations subject to the wind No print 1 Check that the media is loaded correctly 2 Check whether th...

Page 92: ......

Page 93: ......

Page 94: ...PRINTED IN SINGAPORE EO1 32004B E...

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