TEC MA-516-100 Series Owner'S Manual Download Page 154 | Manualshive

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EO1-11116

MA-516-100 SERIES

26. Troubleshooting

The following are possible causes and measures against typical troubles. When a trouble occurs, refer to this chapter
to find a cause of the trouble, then take appropriate measures. If a trouble not described here occurs, or a trouble still exists
after taking the following measures, ask the store where purchased. In this case, inform the store where purchased of
your trouble in details.

1.

Trouble concerning Power Supply

5.

Trouble concerning Display

2.

Trouble concerning Printer

6.

Trouble during Normal Operations

3.

Trouble concerning Keyboard

7.

Trouble in the REG Mode

4.

Trouble concerning Drawer

8.

Trouble in the SET Mode

WARNING!

If you cannot solve a problem with the following solutions, do not attempt to repair it yourself.
Turn the power off, then contact your TOSHIBA TEC representative for assistance.

1. Trouble concerning Power Supply

Power is not turned ON.

Cause 1:

Register is not plugged in.

Measure:

Plug in an outlet.

Cause 2:

Control Lock is in the OFF position.

Measure:

Turn the Control Lock to the positions other than OFF using the Control Key.

Cause 3:

The outlet does not supply the power.

Measure:

Use another outlet.

2. Trouble concerning Printer

Printer does not perform the paper feeding.

Cause 1:

Paper roll is not placed correctly.

Measure:

Place the paper roll correctly. (Refer to page 16.)

Cause 2:

Paper fragment or foreign substance blocks the inside of the paper path.

Measure:

Printer provided for this register is a precision machine, therefore ask the store where purchased.

Cause 3:

Failure of the printer itself

Measure:

Ask the store where purchased.

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Summary of Contents for MA-516-100 Series

Page 1: ...TEC Electronic Cash Register MA 516 100 SERIES Owner s Manual...

Page 2: ...hts Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN The socket outlet shall be installed near the equipment and shall be easily accessible Le socle de prise de courant doit tre install prox...

Page 3: ...s indication Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower p...

Page 4: ...and keyboard etc by wiping with a dry cloth or a cloth soaked with detergent and wrung out thoroughly Never use thinner or other volatile solvent for cleaning At the end of the day turn the power OFF...

Page 5: ...enever you have any questions concerning the machine This machine has been manufactured under strict quality control and should give you full satisfaction For supplies service or assistance call Pleas...

Page 6: ...G Key MGR Key MA Key S Key 2 pcs respectively 2 Drawer Key 2 pcs 3 Printer Cover Key 2 pcs 4 Paper Roll 45mm x 50mm 2 pcs 5 Stamp Ink 1 pc 6 Ribbon Cassette 1 pc 7 Journal Take up Reel 1 pc 8 Owner s...

Page 7: ...l be subjected to direct sunlight Place it on a flat and level surface with little dust humidity vibration etc Keep it away from water sources Be certain that the power voltage in your area matches th...

Page 8: ...and corrosion of parts Do not apply thinner benzine or other volatile materials to the cabinet or other plastic parts Such liquids will cause discoloration or deterioration If dirty wipe off with a pi...

Page 9: ...ature 11 7 Control Lock and Control Keys 12 Control Keys 12 Control Lock 12 8 Display 13 Numeric Display 14 Message Descriptors Status Lamps 14 9 Keyboard 15 10 Installing the Receipt Journal Roll 16...

Page 10: ...32 16 Daily Operation Flow 35 Before Opening the Store 35 During Business Hours 35 After Closing the Store 35 17 Cashier Identifying Operation 36 1 Signing Method 36 2 Cashier Push Key Method 37 18 S...

Page 11: ...r 82 Tax Exemption 84 Check Cashing 85 No sale 86 Received on Account Payment 87 Paid Out 88 Sale Paid in Foreign Currencies 88 Post issue Receipt 92 Validation Print 93 Print Non print Options on Sal...

Page 12: ...oll Replacement and Other Maintenance 141 Replacing the Receipt Roll 141 Replacing the Journal Roll 142 Replacing the Ribbon Cassette 143 Replenishing Ink to the Store Name Stamp 145 Manual Drawer Rel...

Page 13: ...g to Chapter 2 Unpacking on page 2 And take out all the parts and accessories 2 3 4 5 Remove the tapes and seals for holding parts or protecting the register surfaces Plug the power cord of the regist...

Page 14: ...d the optional key setting programming must be performed first before any other programming Refer to Chapter 15 Optional Key Setting 7 9 10 Set the tax tables referring to the Chapter 13 Tax Table Set...

Page 15: ...ver The cover for the Receipt Journal printer Journal Window The operator can see which items have already been entered through this window Validation Slot Used to print the required item on the valid...

Page 16: ...Control Lock The Control Lock has eight effective positions for different modes of operation which are accessed by the appropriate Control Keys position function SET The register allows programming op...

Page 17: ...Display may be used only as a rear display if left in the retracted position or it can be positioned for viewing at other angles by pulling it upward and turning it to the desired position The display...

Page 18: ...he same PLU entry then only the RPT digit will be displayed for the repeat entry count Message Descriptors Status Lamps SIGN ON Illuminates when a cashier has signed ON when the Cashier Signing Method...

Page 19: ...the current keys If you are in need of changing the locations or adding keys see Chapter 15 Optional Key Setting Standard Keyboard Layout 4 5 6 1 2 3 7 8 9 0 R A PLU AT TL ST PO TX M C 00 VALI DATE R...

Page 20: ...with the paper cutter 1 2 3 Turn the Control Lock to the REG position using a Control Key To remove the Printer Cover insert the Printer Cover Key to the Printer Cover Lock and then turn it 90 clockw...

Page 21: ...o check print condition TX M 5 6 7 Insert the paper end into the receipt inlet behind the printer Then feed the paper by hand into the inside of the printer while pressing the RF key provided at the c...

Page 22: ...the preceding page except that the paper roll should be placed inner side of the two holders and the JF key should be used for the journal roll Insert the paper end into the slit on the Take up Reel...

Page 23: ...Control Lock to the OFF position To remove the Printer Cover insert the Printer Cover Key to the Printer Cover Lock and turn it 90 clockwise Install the Ribbon Cassette as shown in the figure After i...

Page 24: ...ier Signing Method In another method a Cashier Key may or may not be set to ON Refer to Chapter 17 on page 36 NOTE on Condition This is necessary for all program changes Setting Procedure Use the MA K...

Page 25: ...onth Day Year If you want to change the order into Day Month Year or Year Month Day select appropriate status of Bits 7 and 8 in Address 16 in Chapter 22 System Option Setting on page 134 Examples To...

Page 26: ...inancial Reset NOTE on Condition Unless the register satisfies this condition the programming operations will not be allowed After Reset means that the designated reset report must be taken before ent...

Page 27: ...ax levied Tax Breaks Repeat up to the A Break max amount for N tax levied A Break to indicate the A Break entry max amount for N 1 tax levied max amount for N 2 tax levied Cyclic Tax Breaks Repeat up...

Page 28: ...any amount The description for the Tax Rate in the above case 2 is also applied to this case NOTES 1 For Tax 2 table setting in a multi tax area follow the same procedure in 1 2 or 3 above using the T...

Page 29: ...o 0 10 0 0 11 to 0 22 1 0 23 to 0 39 2 0 40 to 0 56 3 0 57 to 0 73 4 0 74 to 0 90 5 0 91 to 1 08 6 A Break 1 09 to 1 24 7 1 25 to 1 41 8 1 42 to 1 58 9 1 59 to 1 74 10 1 75 to 1 91 11 1 92 to 2 08 12...

Page 30: ...59 2 0 60 to 0 84 3 0 85 to 1 12 4 A Break 5 is applied to any amount exceeding the A Break Example 3 Tax 1 Rate Only Tax Table Key Operation Control Lock SET 10 is applied to any amount TX1 M 9 TX1 M...

Page 31: ...key must be changed to any other location on the keyboard refer to Chapter 15 Optional Key Setting on page 30 On the Standard Keyboard see page 15 at shipping from the factory the FS M Food Stamp Modi...

Page 32: ...subject to Tax PST 1 and the sale portion subject to Tax PST 2 exceeds the Non taxable Limit Amount programmed here all the amount subject to either of the two taxes are all taxed When the sum is les...

Page 33: ...arded from this display 14 Register No Setting When multiple registers are used in one store or to distinguish this register from others used by other stores in the same chain set the Register Number...

Page 34: ...the end of this chapter List of Keys The following is the list of the all the keys that can be programmed on the keyboard Numeric Keys 0 to 9 are fixed as to their locations therefore not included in...

Page 35: ...Payment 1 118 CASH2 Cash Payment 2 119 CASH3 Cash Payment 3 120 FSTL TEND Food Stamp Tender 121 CUR1 Foreign Currency 1 122 CUR2 Foreign Currency 2 123 CUR3 Foreign Currency 3 124 CUR4 Foreign Curren...

Page 36: ...anges or for reading Key Codes already set Only to read the Key Code currently set on the key Key Code max 3 digits see the List of Keys on the preceding pages Displays the entered Key Code in the AMO...

Page 37: ...is displayed in the AMOUNT portion indicating that the setting operation is completed No printing occurs 7 Use the Blank Keyboard Layout on the preceding page if necessary for your own keyboard plan b...

Page 38: ...r GST M is determined by System Option Address 14 Bit 1 status refer to page 132 CASH1 to CASH3 Cash Tender Keys 1 to 3 Key Codes 117 to 119 They are used for cash tendering operations CUR1 to CUR4 Fo...

Page 39: ...ate and print by issu ing a No sale Receipt Setting the time or date During Business Hours Opening the store Transaction entries on the register Taking Read X Reports periodically Closing the store Af...

Page 40: ...n signed OFF condition Use the REG Key to turn the Control Lock to the REG or MGR or position The code being entered is not displayed OFF Z REG X SET MGR The SIGN ON lamp illuminates and a Sign ON rec...

Page 41: ...Cashier Push Key Method This method is applied when four push stay down keys are installed as cashier keys 1 2 3 4 Each key 1 to 4 is assigned to each cashier The register will not operate in the REG...

Page 42: ...ic entry If the key is depressed with a prior numeric entry in REG MGR or mode it may turn out to be a Sign ON or Sign OFF operation when the Singing Method is selected for cashier identification refe...

Page 43: ...of 2 to 5 7 Combination of 6 1 0 5 0 0 7 2 1 The error condition is cleared the buzzer tone stops and the ALM lamp is extinguished Find the cause of the error and do the operation again Re fer to Poss...

Page 44: ...key before the Department Keys 1 to 20 is necessary Programming Department Status To use Department Keys first program how each Department Key is to be used in accordance with merchandise categories...

Page 45: ...h taxable status for the required tax in this operation 2 Every time each of the RTN MDSE TX1 M TX2 M GST M and FS M keys in this operation is pressed the preset status is reversed For example if a De...

Page 46: ...hrough that key is subtracted from the sale total It may be used for item entries of coupons returned bottles etc 6 Key Type Description Itemized Key When a sale item amount is entered through this ke...

Page 47: ...arlieststage i e anerrorwillresultonenteringanexcessiveamountthrough the department key Condition After Daily Financial Reset refer to NOTE on Condition on page 22 Key Type Status 0 Itemized 1 Single...

Page 48: ...designate the De partment Nos 21 to 40 As for items marked with NOTE refer to the corresponding NOTE No below for further description 3 4 4 digits Value of the top digit NOTES 1 If the individual LC o...

Page 49: ...ey to turn the Control Lock to SET NOTES 1 2 To set Open Department to allow manual amount entries OFF Z REG X SET MGR AT TL Dept DPT SHIFT To designate the De partment Nos 21 to 40 NOTES 1 2 3 Repeat...

Page 50: ...ment Key or see the Preset price Department entry procedure below Entries through that Department requires Manager Intervention Ask the manager to turn the Control Lock to MGR position Refer to Chapte...

Page 51: ...annot be repeated Other Income Department Other Income Department Key is used to enter items which do not directly become sales for the store such as lottery postage gift wrapping fee size adjustment...

Page 52: ...sale item of the Department Nos 21 to 40 DPT SHIFT If an error occurs here Possible cause of error Product exceeding 7 digits Check the Quantity Department requiring Manager Intervention Ask the mana...

Page 53: ...rtment No Quantity Unit Price Product If an error occurs here Possible cause of error Exceeding the LC of the Department Check the Whole Package Price See Listing Capacity Open Product exceeding 7 dig...

Page 54: ...ys NOTES 1 A sale item entry through this key will automatically finalize the sale as cash outside a sale i e when no other items have been entered within one receipt sequence However it will function...

Page 55: ...sale Must be signed off in Cashier Signing Method refer to NOTE on Condition on page 22 Programming Procedure Use the MA Key to turn the Control Lock to SET Declaration of Program No 4 for PLU Table p...

Page 56: ...le Item Entries of PLUs on the following pages The Preset Price to follow will be the Whole Package Price for a SPP type PLU PLU Table Program Receipt Format Key Operation Control Lock SET Whole Packa...

Page 57: ...to reset the sales data of the PLU into zero refer to NOTE on Condition on page 22 Deleting Procedure ITEM CORR Repeat for other PLUs to be deleted if any PLU AT TL PLU Code of the PLU to be de leted...

Page 58: ...e of Whole Package Quantity New Whole Pack age Quantity max 2 digits 0 to 99 NOTES 1 The PLU Codes must exist in the PLU table file already programmed 2 If 0 is entered as the New Preset Price price o...

Page 59: ...1 to 999 Open price PLU PLU PLU Code max 3 digits 1 to 999 AMT If an error occurs here Possible cause of error Exceeding the price digit limit Check the price The PLU Code entered is a Preset price P...

Page 60: ...inte ger max Quantity max 6 digits 0 001 to 999 999 3 digits for deci mal max Required only for any decimal portion entry 3 2 3 2 1 4 2 0 3 4 AMT PLU Code max 3 digits 1 to 999 PLU PLU PLU Code PLU A...

Page 61: ...PLU PLU Code Quantity Unit Price Product PLU SPP Split Package Pricing This operation is used when a customer purchases only part but not all of the items in a PLU package example only two tomatoes i...

Page 62: ...tely finalizes the sale as cash and issues a receipt without operating a media key just as the operation using a Single item Department Key Such PLUs are operated in the same way as ordinary itemized...

Page 63: ...rice Departments actually operating a Preset price Department instead already described Entry of One Department Item NOTE 2 Other Income Department Department Quantity Extension Department SPP Single...

Page 64: ...f the following operations for Open price Departments and PLUs already described Entry of One Department Item Department Repeat Entry NOTE Other Income Department Department Quantity Extension Departm...

Page 65: ...nt Key Key These keys are used to add or subtract a percent rate to or from an individual sale entry item or the entire sale Each of the keys can function with a rate manually entered or a preset rate...

Page 66: ...MGR Operation Patterns operates the same except that the calculated amount will subtract from instead of adding to the sale amount Percent Charge on a Department or PLU Item Department or for the Pre...

Page 67: ...T Status GST Status and Food Stamp Status programmed Refer to Tax Modification page 66 and Food Stamp Modification page 67 for reversing the status Example of Discount on Item Example of Charge on Sal...

Page 68: ...ification page66 and FoodStampModification page67 forreversing the Tax or Food Stamp status of the VND CPN key Vendor Coupon Vendor Coupon Key This is a motorized key to enter the amount of vendor cou...

Page 69: ...Department entry sequence 2 The store coupon amount must be entered inside a sale and must not exceed the sale total unless the Credit Balance Allowed option is selected Refer to Chapter 22 System Opt...

Page 70: ...ier Key s prior to or any time during before the final key at the latest the entry sequence of the following operations for Departments and PLUs already described More than one Modifier Keys can be de...

Page 71: ...Chapter 22 System Option Setting Addresses 3 4 and supplementary descriptions on pages 122 and 123 Depress at any of these positions for reversing the Tax PST 1 status of the DOLL DISC key Depress the...

Page 72: ...display 2 When the ITEM CORR key is depressed after a Quantity Extension or SPP the entire product result of the calculation is deleted 3 Void Returned Merchandise items cannot be deleted by the ITEM...

Page 73: ...y of One PLU Item PLU Quantity Extension PLU SPP Single item PLU Entry Repeat entry is not possible using the RTN MDSE key Example Items once entered through an Open price Department in a Quantity Ext...

Page 74: ...s a depression of the VOID key Entry of One Department Item Other Income Department Department Quantity Extension Department SPP Single item Department Entry Entry of One PLU Item PLU Quantity Extensi...

Page 75: ...nd an All Void receipt is issued ALL VOID ALL VOID ITEM CORR C Declares a Transaction Cancel Clears the Transaction Cancel declaration to continue the sale Items already entered in this sale Prints th...

Page 76: ...entry must follow 2 The entered number will not affect any sales data It is merely a print for reference 3 The preceding zeros if any will not be printed For example if 012300 is entered 12300 is pri...

Page 77: ...t not including taxes due As for the displayed amount you can select to display the pre taxed amount by a system option Refer to Chapter 22 System Option Setting Address 15 Bit 4 on page 133 This opti...

Page 78: ...ing a sale Refer to Chapter 22 System Option Setting Address 2 Bit 4 on page 120 2 If the C key is operated to clear a numeric entry or error etc after a Taxable Total is once obtained the Taxable Tot...

Page 79: ...f Food Stamps actually tendered may exceed the Food stampable Total previ ouslydisplayed Inthatcase theexceedingamount besidesrefundedaschangeincashofmax 99 will be refunded in food stamps Also refer...

Page 80: ...otal Food stampable Item Non stampable Item Food stampable Total including tax on Food stampable Total Food Stamp Tendered Cash Total The customer may pay up to the food stampable amount in food stamp...

Page 81: ...er will pay in other media non cash media refer to the next section Non cash Media Total Non cash Media Tender OFF Z REG X SET MGR AT TL or ST TXBL TL Tax amount added to the sale Cash Total Sale tota...

Page 82: ...n described in NOTE 1 above 3 When the option Taxable Total Compulsory refer to Chapter 22 System Option Setting Address 2 Bit 4 on page 120 is selected the sale is finalized only after reading the sa...

Page 83: ...H 2 3 1 FOR Setting Cash Tender Key Preset Amount Condition Any time outside a sale Must be signed off in Cashier Signing Method Setting Procedure Use the MA Key to turn the Control Lock to SET NOTES...

Page 84: ...ed to have both Tender and Total functions refer to Chapter 22 System Option Setting Address 7 Bit 1 on page 125 2 When the key is programmed as Tender only key attempting to finalize a negative balan...

Page 85: ...he sale is finalized only after reading the sale total by ST or TXBL TL 3 When the option Short tendering Prohibited is selected refer to Chapter 22 System Option Setting Address 11 Bit 1 on page 129...

Page 86: ...efer to NOTES 1 to 6 attached to the Finalizing a Sale as Check on the page before the preceding However the initial set statuses are different from the CHK TND key Therefore refer to Chapter 22 Syste...

Page 87: ...added to the sale Sale Total sale total including tax 1st media Check tendered short 2nd media Cash total NOTES 1 In both Multi tender and Split tender operations the sale is finalized and a receipt i...

Page 88: ...m designated taxes only Tax Modifier Keys are used in entering the item Refer to the section Tax Modification on page 66 EX OFF Z REG X SET MGR or ST TXBL TL TX1 M TX1 M GST M TX2 M EX EX EX TX2 M EX...

Page 89: ...e register Operable outside a sale only To cash a check CHK TND OFF Z REG X SET MGR Check amount to be cashed max 7 digits Chg CPN MISC NOTE 2 1 0 0 0 or 1 0 00 CHK TND NOTE 3 Chg NOTE 3 CPN NOTE 3 MI...

Page 90: ...MGR NS or NS No sale Transaction Symbol NOTES 1 The drawer opens and a No sale receipt is issued 2 Usually Non addNumberentriesareprohibitedatthestartingofaNo saletransaction i e Non add Numbers canno...

Page 91: ...ample a customer pays for a sale finalized as a charge on a past day or the cashier records the change reserve in the drawer loaned from the store office This operation must be performed outside a sal...

Page 92: ...hout entering a prior amount 2 The PO Counter in the report memory increments on each PO key depression 3 The Paid Out transaction can be programmed to require the MGR position of the Control Lock Ref...

Page 93: ...the domestic to a foreign currency with the same zero suppress form such as from U S to French Franc it will be no problem However in case of exchanging from a domestic currency such as U S to a forei...

Page 94: ...ency 1 Use the REG Key to All the items are turn the Control Lock entered for the to the REG position customer Example 0 7143 for Currency 1 0 7 1 4 3 Currency 1 Symbol Integer Portion of the rate Dec...

Page 95: ...total Foreign Currency of the key operated CUR1 CUR2 CUR3 CUR4 in the foreign currency value The amount is not processed into the corresponding media in drawer total 5 The final media key must be prog...

Page 96: ...ue receipt will be an itemized receipt just as the ordinary receipt 2 When a sale has contents of more than 20 print lines the post issue receipt will be a total only receipt 3 The Post issue Receipt...

Page 97: ...e Validation Slot 3 The number of validation print opera tions are processed into the Validation counter in the report memory 4 The following options are selective in relation to validation print Refe...

Page 98: ...Consecutive No Non print NOTE 3 Date Month Day Year NOTE It is not possible to print both Consecutive No and Cashier ID on a validation slip Only one of the following is selective relating to Cashier...

Page 99: ...l Status GST Print Address 14 Bit 5 Initial Status Separate Lines for Tax PST and GST Optional Status Consolidated Amount Print forTAX PSTandGSTonone line Address 13 Bit 3 Initial Status Consolidated...

Page 100: ...cashier without knowing of it attempts the operation and an error results clears the error by the C key and then calls for Manager Intervention 2 The Store Manager goes to the cashier counter with the...

Page 101: ...ure 1 During sale entries by a cashier an error occurs when a Department or PLU item has entered 2 The cashier clears the error by the C key The cashier confirms the amount and operates the item again...

Page 102: ...be released i e the same handing as in the MGR mode WARNING When opening the cash drawer be careful not to let the drawer hit any person Instead of using the RTN MDSE or VOID keys in the REG or MGR m...

Page 103: ...without this programming operation performed the Hourly Sales Report cannot be taken an error will result on attempt to take this report The Hourly Sales Report table must be programmed before a day s...

Page 104: ...change the table of hourly ranges once set partially or entirely do the entire setting operation over again 5 To clear the hourly range table once set operate in SET mode 7 0 8 0 6 0 3 0 0 0 0 0 9 1...

Page 105: ...Types of Reports Four types of Reports are available in connection with the Control Lock positions and the periods of data accumulation Daily Read Report It can be issued at any time and any number of...

Page 106: ...rts and that the sales data will be cleared by the operation to follow Report Taking Operation The following are the key operations to take specific reports Be certain that the R OFF lamp status suits...

Page 107: ...ethod Use MGR or MA Key OFF Z REG X SET MGR 10 is fixed for Hourly Sales Read See page 114 for sample format OFF Z REG X SET MGR AT TL 1 1 is fixed 1 2 3 4 Daily Hourly Sales Read X Report Use MGR or...

Page 108: ...maller than the End PLU Code When equal the data of only one PLU is read Entering a 0 zero will cause an error Report Print Starts See page 115 for sample format Media Sales and In drawer Read X Repor...

Page 109: ...10 is fixed for Hourly Sales Reset See page 114 for sample format OFF Z SET AT TL 1 1 is fixed 0 AT TL OFF Z REG X SET MGR Report Print Starts See page 115 for sample format The drawer does not open...

Page 110: ...max 3 digits The Start PLU Code must be equal to or smaller than the End PLU Code When equal the data of only one PLU is read Report Print Starts See page 115 for sample format NOTE If this reset repo...

Page 111: ...ort Print Starts See page 113 for sample format If an error occurs Is the register signed OFF Report Sample Format On the following pages are sample formats of respective reports In referring to those...

Page 112: ...nt Sales Ratio Dept 3 Sales Customer Count Item Count Amount Sales Ratio Dept 4 Sales Customer Count Item Count Amount Dept 5 Sales Customer Count Item Count Amount Sales Ratio Dept 6 Sales Customer C...

Page 113: ...GST Feature is selected Tax PST 1 Amount Tax PST 2 Amount Manual Tax Amount Net Sale With Tax Item Count Amount Sum of Other Income Departments Item Count Amount Percent Discount on Subtotal Count Amo...

Page 114: ...d Stamp Change Amount of change refunded in FS Item Correct Count Amount Void Count Amount Misc Void Count Amount All Void Transaction Cancel Count Amount Percent Discount on Item Count Amount Store C...

Page 115: ...ency 1 Tender Count Amount in drawer in the specific currency value Foreign Currency 2 Tender Count Amount in drawer in the specific currency value Foreign Currency 3 Tender Count Amount in drawer in...

Page 116: ...ercent Charge GST Gross Sale Percent Discount on Item Sum of Negative Depts Item Correct Void Returned Merchandise Negative Tax All Void Mode Store Coupon All Media Sales Net Sale With Tax Percent Dis...

Page 117: ...set Initial Status Non print Report Type Symbol Sales Data by Cashier 1 same as in the Daily Report above Sales Data by Cashier 2 same as in the Daily Report above When no sales data is recorded only...

Page 118: ...ustomer Count Net Sale With Tax Customer Count Net Sale With Tax Sales Data from 13 01 00 to 16 30 59 No sales recorded Sales Data from 16 31 00 to 18 00 59 No sales recorded Reset Count of this Reset...

Page 119: ...PLU Code 501 Sale Item Count Sale Amount PLU Code 502 Sale Item Count Sale Amount PLU Code 999 Sale Item Count Sale Amount Total of PLUs read in this report Sale Item Count Positive PLUs only Amount...

Page 120: ...n drawer Amount Media Coupon Count Media Coupon in drawer Amount Food Stamp Count Food Stamp in drawer Amount Food Stamp Change Change refunded in Food Stamps Foreign Currency 1 Count Amount in drawer...

Page 121: ...the S Key to turn the Control Lock to BLIND OFF Z REG X SET MGR Repeat for Bit status changes in all the required Addresses Address No max 2 digits 1 to 16 To access Addresses 1 to 11 To access Addres...

Page 122: ...ddress before the Initial Status is active Therefore only the Bit status changes of the required Addresses may be entered If an All Memory Clear is operated refer to Chapter 27 Status Clear and Memory...

Page 123: ...Grand Total on Financial Reports in X and Z modes 5 Validation Counter on Financial Reports in X and Z modes 6 Sum of Negative Department Data on Financial Reports in X and Z modes 7 8 vacant Address...

Page 124: ...tion Bit 1 Bit 2 If both RESET ROUND OFF status is obtained If both SET Bit 2 status prevails i e ROUND DOWN Fraction Rounding Process on tax PST calculations is fixed to ROUND OFF out of the applicat...

Page 125: ...the SET status be sure to take Daily and Periodical Cashier Reset Reports beforehand to clear the cashier memory data If those reports are not taken before changing the bit to SET status the cashier...

Page 126: ...ax Taxable if they are used after depressing the ST key The keys obey Department PST Tax status if they are used after entering a Department or PLU item Bit 3 RESET status The key always operates as N...

Page 127: ...s as PST Tax Non taxable SET status The key always operates as PST Tax Taxable Whether GST Status is applied or Food Stamp Status is applied for Bits 3 4 here is determined by the Address 14 Bit 1 sta...

Page 128: ...ption Bit 1 to Bit 5 RESET status The key can operate in REG mode SET status Operating the key in REG mode will cause an error The Control Lock must be turned to MGR position or position for reverse p...

Page 129: ...y functions as Tender Key with a prior amount entry or as Total Key without any amount entry SET status The key always requires a tender amount entry Bit 2 RESET status Prints the sale total amount SE...

Page 130: ...tendering tendering an amount larger than the sale total resulting in calculation of change due effective only when Bit 1 is RESET 5 to 8 vacant TOTAL only TENDERED AMOUNT TENDER or TOTAL SALE TOTAL A...

Page 131: ...HIBITED ALLOWED 4 Over tendering tendering an amount larger than the sale total resulting in ALLOWED PROHIBITED calculation of change due 5 Finalizing Received on Account Transactions 6 to 8 vacant TE...

Page 132: ...using this key PROHIBITED ALLOWED 4 Over tendering tendering an amount larger than the sale total resulting in ALLOWED PROHIBITED calculation of change due 5 Finalizing Received on Account Transactio...

Page 133: ...e Status RESET SET 1 Short tendering using any media key applicable to AT TL CHK TND ALLOWED PROHIBITED Chg MISC CPN 2 Sum of all Departments except Other Income Departments on Financial NON PRINT PRI...

Page 134: ...isplay 0 00 0 Format for Amount of Zero for unit format such for unit format such zero suppress form as U S as Japanese yen 7 Foreign Currency 3 CUR3 Display 0 00 0 Format for Amount of Zero for unit...

Page 135: ...ts when Tax PST 1 and Tax PST 2 are programmed 4 to 8 vacant PRINT Supplementary Description Bit 3 RESET status The tax amount is printed on one line consolidating the amounts of the two taxes into on...

Page 136: ...n INCLUDING GST EXCLUDING GST 7 8 vacant FOOD STAMP All bit status selections below are disregarded Follow Bit 3 status ROUND OFF CONSOLIDATED AMOUNT LINE Supplementary Description Bit 2 Bit 3 If both...

Page 137: ...ally reset On the first receipt issued after the reset report the Consecutive No 0001 will be printed If this status is selected it is recommended to take the Daily Financial Reset Report at the end o...

Page 138: ...ntary Description Bit 1 RESET status Any operation is possible with the drawer kept open SET status If any operation is attempted in REG MGR or mode with the drawer kept open an error results and keys...

Page 139: ...display does not include its taxes due Bit 4 and Bit 5 both SET NEW JERSEY Type The customer may pay up to the food stampable amount in food stamps and its taxes due are all exempted regardless of the...

Page 140: ...nt LC and Status Read 137 LC Listing Capacity and Status of each Department PLU Table Read 138 Preset Price Whole Package Quantity Price and Link Department of each PLU Other Programmed Data Read 139...

Page 141: ...Single item 4 Other Income 5 Single item Other Income Tax Status PST Status 0 Non taxable 1 Tax 1 Taxable 2 Tax 2 Taxable 3 Tax 1 and Tax 2 Taxable Positive Negative Status Negative Blank Positive GST...

Page 142: ...00 SERIES PLU Table Read PLU Code Link Department No Preset Price Blank Price means that it is an Open price PLU SPP PLUs Whole Package Quantity Whole Package Price Preset Whole Package Quantity Whole...

Page 143: ...re is selected Foreign Currency 1 Integer Digits of Exchange Rate Decimal Digits of Exchange Rate Preset Cash Amount for the CASH 1 key Preset Cash Amount for the CASH 2 key Non taxable Amount Limit C...

Page 144: ...140 EO1 11116 MA 516 100 SERIES System Option Read 1 System Option Read 2 Address No SET Bit Nos NOTE The above samples show the Initial SET Bit Nos of each Address...

Page 145: ...replace the paper roll with a new one Replacing the Receipt Roll Turn the Control Lock to the REG position using the Control Key To remove the Printer Cover insert the Printer Cover Key to the Printe...

Page 146: ...rinter Cover Key to the Printer Cover Lock and then turn it 90 clockwise Depress the JF key to wind up enough of the Journal Paper then cut the paper as shown in the figure Depress the JF key to feed...

Page 147: ...s a consumable part and a TOSHIBA TEC s exclusive Ask your TOSHIBA TEC representative about the order of the Ribbon Cassette Turn the Control Lock to the OFF position using the Control Key 1 OFF Z REG...

Page 148: ...fter installing the Ribbon Cassette turn the knob of the Ribbon Cas sette in the direction of the arrow mark several times to remove the slack on the ribbon 6 Turn the Control Lock to the REG position...

Page 149: ...Key to the Printer Cover Lock and then turn it 90 clockwise Turn the Control Lock to the OFF position using the Control Key OFF Z REG X SET 3 Remove the Store Name Stamp by pulling it in the directio...

Page 150: ...on of the arrow mark 6 Attach the Printer Cover After replenishing ink depress the NS key to check the density of the printed message Ordering a Store Name Stamp which contains your store name address...

Page 151: ...drawer case lift it and pull it again Manual Drawer Release and Lock The drawer opens automatically when a registration is performed In the event of a power failure or other trouble the drawer can be...

Page 152: ...e where you like to set then push the Partition downward To change the layout of the Bill Case it is necessary to remove the Bill Holder To remove the Bill Holder insert the tip of the phillips screwd...

Page 153: ...pt here 25 In Case of the Power Failure If a power failure occurs during business hours all sales data stored in the memory are automatically protected by the batteries installed in the register When...

Page 154: ...roblem with the following solutions do not attempt to repair it yourself Turn the power off then contact your TOSHIBA TEC representative for assistance 1 Trouble concerning Power Supply Power is not t...

Page 155: ...illuminated In case that nothing is printed on the receipt but not the journal Measure Depress the LOG RECEIPT key to extinguish the lamp Cause 4 Failure of the printer itself Measure Ask the store w...

Page 156: ...ere purchased Print of the stamp is too light Cause 1 Stamp ink is not enough Measure Replenish the ink Refer to page 144 Paper jam has occurred Cause Paper roll is placed on the skew or foreign subst...

Page 157: ...sure Securely plug in an outlet Cause 2 Control Lock is in the OFF position Measure Turn the Control Lock to the positions other than OFF using the Control Key Some segment is not displayed display sh...

Page 158: ...to the REG position using the Control Key Cause 2 Cashier Identifying Operation was not performed when the Cashier Identifying Option has been selected Chapter 22 System Option Setting Address 2 Bit...

Page 159: ...ctually affect any sales data Such a condition is required in some programming operations and is usually obtained by taking the required reset reports However when you do not want the sales data to be...

Page 160: ...ing or Key Location Changing Chapter 15 or System Option Setting Chapter 22 Operation Use the S Key to turn the Control Lock to BLIND Depress the following Numeric Key according to the display and pri...

Page 161: ...ister s memory i e the register goes back to initial status Operating Procedure Condition Any time outside or during any operation sequence except during Key Setting or Key Location Changing Chapter 1...

Page 162: ...to 0 06 mm for both original sheet and duplicate sheet Size 50 mm or more in height 135 mm to 210 mm in width Use a slip which has no curl especially on edges no bend no wrinkle Amount and Counter To...

Page 163: ...DATE i ORDER TO CARDA INTERNATIONAL P O Box 2189 Corpus Christi TX 78403 800 354 6416 Fax 800 322 4515 Voice SOLD TO COMPANY NAME I ADDRESS I CITY COUNTRY I YOUR NAME I PHONE ZIP CODE I Please show t...

Page 164: ...have the following information available when you call Product Name TEC Electronic Cash Register Model MA 516 100 Serial Number Place Purchased Date of Purchase If for any reason this product is to be...

Page 165: ......

Page 166: ...PRINTED IN JAPAN E...

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