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Connectivity Troubleshooting
Wireless Network Not Available
Ensure that any firewalls of your network allow the TV wireless connection.
Try searching for wireless networks again, using the
Network/Internet Settings
menu
screen.
If the wireless network does not function properly, try using the wired network in your home. Refer to
the
Wired Connectivity
section for more information on the process.
If the TV does not function using the wired connection, check the modem (router). If the router does
not have a problem, check the internet connection of your modem.
Connection is Slow
See the instruction book of your wireless modem to get information on the internal service area,
connection speed, signal quality and other settings. You need to have a high speed connection for
your modem.
Disruption during playback or slow reactions
Keep at least three meters distance from microwave ovens, mobile telephones, bluetooth devices or
any other Wi-Fi compatible devices. Try changing the active channel on the WLAN router.
Internet Connection Not Available / Audio Video Sharing Not Working
If the MAC address (a unique identifier number) of your PC or modem has been permanently
registered, it is possible that your TV might not connect to the internet. In such a case, the MAC
address is authenticated each time when you connect to the internet. This is a precaution against
unauthorized access. Since your TV has its own MAC address, your internet service provider cannot
validate the MAC address of your TV. For this reason, your TV cannot connect to the Internet.
Contact your internet service provider and request information on how to connect a different device,
such as your TV, to the internet.
It is also possible that the connection may not be available due to a firewall problem. If you think this
causes your problem, contact your internet service provider. A firewall might be the reason of a
connectivity and discovery problem while using the TV in Audio Video Sharing mode or while
browsing via Audio Video Sharing feature.
Invalid Domain
Ensure that you have already logged on to your PC with an authorized username/password and also
ensure that your domain is active, prior to sharing any files in your media server program on your PC.
If the domain is invalid, this might cause problems while browsing files in Audio Video Sharing mode.
Using Audio Video Sharing Network Service
Audio Video Sharing feature uses a standard that eases the viewing process of digital electronics and
makes them more convenient to use on a home network.
This standard allows you to view and play photos, music and videos stored in the media server
connected to your home network.
1. Server Software Installation
The Audio Video Sharing feature cannot be used if the server programme is not installed onto your
PC or if the required media server software is not installed onto the companion device. Please
prepare your PC with a proper server programme.
2. Connect to a Wired or Wireless Network
See the
Wired/Wireless Connectivity
chapters for detailed configuration information.
3. Play Shared Files via Media Browser
Select
Media Browser
by using the
directional
buttons from the main menu and press
OK
. The media
browser will then be displayed.
