11
Sale (phone or mail)
These instructions are used for sales where the card is
not
present . If the card is present
at sale, see
Sale (credit card
) . If you use the incorrect sale transaction you could incur
extra charges .
1.
Press
F4
Phone / Mail Sale .
2.
Enter the
dollar amount
and press
OK
.
3.
Enter the
account number
and press
OK
.
4.
Enter the
expiry date
and press
OK
.
5.
Indicate the order type; a
phone
or a
order
.
6.
If it is a phone order, enter the
CVD number
and press
OK
7.
The screen shows that authorization number, the transaction total and the receipts print .
Force post (sale or phone / mail)
This option is only used when you can’t process a credit card sale normally through the
network whether due to communication problem or that the force post is requested via
the terminal .
1.
Press
OK
Force Post
Force Sale or Force Ph/Mail .
2.
Enter the
dollar amount
and press
OK
.
3.
Perform one of the following payment methods .
Swipe card
a)
Verify the card info with what is on the screen and press
OK
. Go to step 4 .
Manually enter card
a)
Enter the
account number
and press
OK
.
b)
Enter the
expiry date
and press
OK
.
c)
Indicate the order type; a
phone
or a
order .
d)
A manual imprint of the credit card is required . Make the imprint and press
OK
.
e)
If it is a phone order, enter the
CVD number
and press
OK
. Go to step 4 .
4.
Enter the authorization number and press
OK
.
5.
The screen shows that authorization number, the transaction total and the
receipts print . The customer
must
sign the signature field on the merchant copy
for a Force post sale transaction .
There are risks performing transactions when the credit card is not present. Ensure that
you perform all of the available security checks for phone / mail sale.
Before you perform this transaction you must call the TD Merchant Help Desk at
1-800-363-1163
and receive an authorization number.
