8
Accepted card types
Your terminal(s) will accept whatever cards you indicated when you signed your contract with
TD Merchant Solutions . If you wish to adjust your accepted card list, please call the TD Merchant
Solutions Help Desk at
1-800-363-1163
to change the security level on your terminal .
PINpad transactions
When a PINpad is connected to the terminal the customer will use it exclusively to enter
and information and make selections . For the transactions in this document we show
the customer PINpad key options . If you only have a terminal, the customer will also use
the terminal to enter information .
Special transactions
Cashback
This option only works for debit cards . You can set this up yourself, but any changes done
by you on terminal will be overwritten whenever a day close is performed . It’s better if you
call in to make these changes so that they are permanent .
Partial authorizations
This option allows for partial payments . If the institution that holds the card does not
indicate that there are sufficient funds available for the sale, the terminal will indicate
that a balance is required . In this case the customer would then have the option to offer
a second form of payment for the balance or to cancel the entire transaction .
Tip
You can set this up yourself, but any changes done by you on terminal will be overwritten
whenever a day close is performed . It’s better if you call in to make these changes so that
they are permanent .
•
Depending on your security settings, you may be required to enter a supervisor ID
and password to proceed with any transaction.
•
Press
0
on the terminal to reprint the most recent customer receipt.
•
If the receipt has a signature line on it, the customer
must
sign it.
