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 22

Troubleshooting

No picture, no sound

1.  Check if the fuse or circuit breaker is working.

2.  Plug another electrical device into the outlet to make 

     sure it is working or turned on.

3.  Power plug is in a bad contact with the outlet. 

4.  Check the signal source.

No color

1. Change the color system.

2. Adjust the saturation.

3. Try another channel. Black-white programme may be 

    received.

Remote control does not work

1. Change the batteries.

2. Batteries are not installed correctly. 

No picture, normal sound

1. Adjust the brightness and contrast.

2. Broadcasting failure may happen.

Normal picture, no sound

1. Press button►to increase volume.

2. Volume is set to mute, press the Mute button to 

  restore sound.

3. Change the sound system.

4. Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 

daylight lamps and hair driers. Adjust the antenna to 

minimize the interference. 

Blank screen in VGA mode

Perhaps the TV can not recognize the resolution set by 

the PC. Suggest to change to the best resolution or 

other standard resolutions of the Windows system.

Snowy dots and interference

If the antenna is located in the fringe area of a television 

signal where the signal is weak, the picture may be 

marred by dots. When the signal is extremely weak, it 

may be necessary to install a special antenna to improve 

the reception.

1. Adjust the position and orientation of the indoor/ 

  outdoor antenna.

2. Check the connection of antenna.

3. Fine tune the channel.

4. Try another channel. Broadcasting failure may  

 happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

flutters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 

other electrical appliance.

Ghost

Ghosts are caused by the television signal following two 

paths. One is the direct path, the other is reflected from 

tall buildings, hills, or other objects. Changing the 

direction or position of the antenna may improve the 

reception.

Radio frequency interference

This interference produces moving ripples or diagonal 

streaks, and in some case, loss of contrast in the picture. 

Find out and remove the radio interference source.

Chapter 6 

Other Information

Figures and illustrations in this User Manual are 

provided for reference only and may differ from actual 

product appearance. Product design and specifications 

may be changed without notice.

To bring you better visual experience, please remove 

all labels, if any, from TV front panel and screen before 

use.

Note: 

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Summary of Contents for 50P4US

Page 1: ...ns in this User s Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice OPERATION MANUAL For use with mode...

Page 2: ...12 Instant Power On 12 Automatic Channel Search 12 Chapter 4 Homepage Operation Using Homepage Home 13 Using Homepage Videos 14 Using Homepage TV 14 Using Homepage Apps 15 Chapter 5 Using More of Your...

Page 3: ...those controls that are covered in these operating instructions as improper adjustment of other controls may result in damage If this happens unplug the set and refer to the service personnel If the...

Page 4: ...r models with below buttons on the set For models with below buttons on the set or TV mode In menus P or P or Features Short press Long press Features Long press OK Short press Features Long press OK...

Page 5: ...able AV RCA audio video sockets input The AV IN sockets can be used to connect a range of equipment including video recorders camcorders decoders satellite receivers DVD players or games consoles The...

Page 6: ...select input source EXIT To exit the Settings menu LANG To select a sound type available for selected analogue TV programme to select an audio language available for selected digital TV programme GUID...

Page 7: ...e to the mains socket Your TV set should only be connected to an AC supply It must not be connected to a DC supply If the plug is detached from the cable do not under any circumstances connect it to a...

Page 8: ...ISP Internet Service Provider Modem Internet TV Set Router Ethernet Port on the back panel Chapter 2 Getting Started Connecting to a Wired Network To connect to a wired network 1 Ensure you have An Et...

Page 9: ...press OK to connect Select All wireless if available to find more access points Note If you select a protected access point you will have to enter the corresponding password Press OK on the remote con...

Page 10: ...es you through the initial setup process 1 Press to select your language then press OK to confirm and then press OK again to enter the next step 2 Press to select your location then press OK to confir...

Page 11: ...emote control to proceed Note To prevent the channel installation process from being interrupted wait for the message indicating that the installation is complete You can also skip this step by select...

Page 12: ...e following the instructions below 1 Press on the remote control select System Menu language and press OK to enter 2 Press to select your desired language to display the menus and press OK to confirm...

Page 13: ...r According to circumstances of the contents provider an application s updates or the application itself may be discontinued Depending on your country s regulations some applications may have limited...

Page 14: ...Some options may not be available for certain signal sources This section explores the input sources of your TV Press on the remote control to display homepage Press to enter TV page and select input...

Page 15: ...omepage App Store Many useful and entertaining apps are available for downloading After entering the App Store you will see the recommendations Press to select press OK to enter Pre installed apps The...

Page 16: ...just the delay time to synchronize the sound with the picture Audio Description Audio description refers to an additional narration track for blind and visually impaired viewers of visual media includ...

Page 17: ...Insert the USB stick in which a new version software is stored into a USB socket of the set Select By USB and press OK to enter Follow the on screen instructions to complete the process By channel Ena...

Page 18: ...Shift automatically Using EPG Electronic Programme Guide EPG is an on screen guide that displays scheduled digital TV programmes You can navigate select view and record programmes Note The DTV EPG do...

Page 19: ...l for the product You can find instructions for the features of this TV set 1 Press on the remote control select Support E Manual and press OK to enter 2 Press to select the contents and press OK to e...

Page 20: ...e what s available in your area More information about FreeviewPlus can be found on www freeview com au Share See application Select Media from the homepage and press OK to enter Then you can view pic...

Page 21: ...nly one hard disk or a low power consumption mobile hard disk 4 The video from a mobile hard disk USB is playing with no sound The audio format of the video in your mobile hard disk is not supported b...

Page 22: ...is weak the picture may be marred by dots When the signal is extremely weak it may be necessary to install a special antenna to improve the reception 1 Adjust the position and orientation of the indo...

Page 23: ...ces will meet your requirements or that operation of the device or services will be uninterrupted or error free Under no circumstances including negligence shall TCL be liable whether in contract or t...

Page 24: ...6LC EAUAA TCL Electronics Australia Pty Ltd ABN 83 111 032 896 Address 797 Springvale Road Mulgrave VIC 3170 Australia Telephone 1300 738 149 service au tcl com www tclelectronics com au Like us on Fa...

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