22
Model 142
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
4. Product is too soft.
a. The temperature control is
set too warm.
a. Call service technician.
- - -
b. The feed tube is not
installed.
b. Install the feed tube in mix
inlet hole at bottom of the
mix hopper. (The metering
hole should be at the
bottom of the tube.)
15/ 16
c. Out- drawing the freezer’s
capacity.
c. Two 4 oz. (113.4 gram)
servings in one minute.
- - -
5. The freezing cylinder walls
are scored.
a. Operating freezer without
front bearing on freezer
door.
a. Install front bearing on
freezer door.
11
b. Rear bearing unit is out of
alignment.
b. Contact service
technician.
- - -
6. Excessive leakage in rear
drip pan.
a. Worn or defective o- ring
on beater drive shaft.
a. Replace every 3 months.
23
b. Worn rear shell bearing.
b. Contact service
technician.
- - -
c. Incorrect lubricant.
c. Use food grade lubricant
(example: Taylor Lube).
10
d. Inadequate lubrication of
beater drive shaft.
d. Lubricate properly.
10
7. Draw valve leaking.
a. Incorrect lubricant.
a. Use food grade lubricant
(example: Taylor Lube).
11
b. Worn or defective o- rings
on draw valve.
b. Replace every 3 months.
23
c. Inadequate lubrication of
draw valve.
c. Lubricate properly.
11
8. Product not feeding into
freezing cylinder.
a. Inadequate level of mix in
mix hopper.
a. Fill mix hopper with mix.
15
b. Mix inlet hole frozen up.
b. Call service technician.
- - -
c. Feed tube incorrectly
installed.
c. Place feed hole at the
bottom.
15
9. Unit goes out on overload
excessively.
a. Too many appliances
plugged into the circuit.
a. A
separate
15 amp.
circuit is needed for the
freezer to operate
properly.
- - -
b. Extension cord placed
between power cord and
wall receptacle.
b. If extension cord is used,
it must match the power
cord
in size of wire ampacity.
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