TATA Motors Safari 2021, Owner'S Manual, Page: 239 / 308

24 X 7 ROAD ASSISTANCE
Dear Customer,
It is our responsibility and our endeavor to
ensure that you have our complete service
backup, wherever and whenever you need
the same. When you have a road network
that spans wide area, the probability of a
breakdown happening within hailing dis-
tance of a TATA MOTORS Authorized
Workshop is very low.
It is precisely for this reason, we have tied
up with TVS AA, who will provide break-
down assistance including towing to the
nearest TATA MOTORS Authorized Work-
shop through their Authorized Service
Providers (ASP).
The 24X7 On Road Assistance Program
shall be automatically available to your ve-
hicle for the duration of Warranty period.
The program shall also be available, if you
avail the same post warranty.
Response Time ** for the On Road As-
sistance Program
** (The response time will depend on the
location, terrain, traffic density and the
time of the day.)
Standard Procedure when Calling for
on Road Assistance in case of a
Breakdown:
Dial the toll free help line number – •
1800 209 8282
Identify your vehicle with the Vehicle •
chassis number that is available in the
Owner’s Manual.
Explain your exact location with land- •
marks and tell us about the problem
you face with the vehicle.
Park your vehicle on the edge of the •
road, open the bonnet and put on the
hazard warning signal.
Place the advance warning triangle •
supplied with the vehicle approx. 3 m
from the vehicle in the direction of on-
coming traffic.
Within City Limits 60 minutes
On State or Na-
tional Highways
90 minutes
Ghat Roads and
other places
120 minutes
EMERGENCY AND BREAKDOWN ASSISTANCE
231