Bonus Plus Instructions Tarm Biomass 1-800-782-9927 Version 11/14 Page 48
7.0 Warranty Information
7.1 HS-Tarm Bonus Plus Wood Boiler Warranty
LIMITED WARRANTY - FOR USE ONLY IN UNITED STATES
Tarm Biomass warrants the steel boiler identified below and its component hot water tank or coil and cast iron
doors and ceramic refractory against defects in material and workmanship under normal use and service
TO
THE ORIGINAL PURCHASER AT THE ORIGINAL INSTALLATION SITE
in the United States under the
following terms.
WARRANTY IS VOID
if the boiler is installed without adequate thermal storage.
BOILER BODY -- LIMITED 20 YEAR WARRANTY:
Subject to the below limitations, Tarm Biomass war-
rants the steel boiler body (not including cast iron doors, coil, or other components) against defects in materials
or workmanship causing breaks or leaks that significantly impair the boiler’s performance. During the first five
years of the warranty period Tarm Biomass will pay for all required labor at the usual and customary rate paid by
Tarm Biomass for similar labor performed in Lyme, NH, and provide or pay the cost of all materials for the re-
pair of the warranted unit. In years six through twenty Tarm Biomass will pay the below stated percentage mul-
tiplied times the retail price of the warranted unit on the date of purchase to the original purchaser toward of the
cost of repair of the warranted item or, if Tarm Biomass and the original purchaser agree, use the resultant sum
as a partial allowance toward Tarm Biomass’s replacement of the warranted item. The original purchaser shall
be responsible for all shipping and installation charges in connection with any replacement or repair.
Warranty Year (beginning from date of purchase)
Percentage Tarm Biomass will pay
1-5
100%
6
60%
7
50%
8
40%
9
30%
10-20 20%
Example 1: Repair costing $250.00 in year 7, Tarm Biomass will pay $125.00 (50% of this repair).
Example 2: Boiler (original retail $4,000.00) needs major repair in year 9. Tarm Biomass will pay $1,200 (30%
of $4,000) toward replacement with similar warranted unit or up to 30% of the repair cost ($1,200 maximum).
OTHER COMPONENTS -- LIMITED THREE YEAR WARRANTY
Subject to the application of the following percentages to parts and/or labor, Tarm Biomass provides the
following limited warranty on its firebox cladding plates, doors, ceramic refractory and turbulators against
defects in material and workmanship causing breaks or leaks that significantly impair the boiler’s performance.
Warranty Year (beginning from date of purchase)
Percentage Tarm Biomass will pay
1
100% of parts and labor
2
100% of parts ONLY
3 50% of parts ONLY
OTHER COMPONENTS -- ONE YEAR WARRANTY
Motors, electronic controls and other electrical components have a one year warranty.
Rev. October 2014
Warranty Information > Warranty