Warranty
TaoTronics products are covered by a 12 month limited warranty from the
date of its original purchase. If any problems occur, please contact our
support team.
We can only provide after sales service for products that are sold by
TaoTronics or TaoTronics authorized retailers and distributors. If you have
purchased your unit from a different place, please contact your seller for
return and warranty issues.
Support
Email: [email protected]
Tel: 1-888-456-8468 ext: 4 (Mon to Fri, 8 am to 5 pm, PST)
Website: www.taotronics.com
Solutions
Connect power plug
Tap on the Mist Output
button to cycle through 4
mist output levels
Add water into water tank
Power off and place in a well
ventilated place for
10 minutes
Set the preset humidity level
above the current room
humidity level
Get rid of some water
Clean the water tank as
instructed
Clean air inlet
Cap on the cover properly
Move the unit to a
well-ventilated area
Causes
No power
Misting not turned on
Low water
The diffuser is getting too hot
The preset humidity level is
lower than the current room
humidity level
Water exceeding max level
Stain built up inside
water tank
Air inlet blocked by dust
Cover not properly covered
Temperature and humidity
of environment is too high
Problem
No mist coming out
Abnormal mist
Water leakage
Clean water tank as
instructed, use after air drying
Clean water tank as
instructed, use clean water
Turn down the mist output or
humidity level
User clean water
Unit is new
Dirty water
High mist output or high
preset humidity level
Contaminated water
Bad/strange smell
Mist or drops of water
around the device
07/08
• Do not put this unit near any heat source or under direct sunlight.
• Keep away from other electric appliances that are prone to
humidity damage.
• Regularly clean the unit if it won’t be used for a long period. Store in a
dry and shady place.
• When plugged in, do not leave the diffuser unattended when there are
children around.
Troubleshooting Guide
