Make a note of your Product Model number and Product Serial number here
Don’t forget to register your product now at www.tandberg.com/register
Model No.
Serial No.
WHAT’S IN THE BOX?
Additional Items
TECHNICAL SUPPORT
1. Power cords
2. LVD SCSI 68-pin HD to HD cable
and LVD terminator*
3. Ethernet cable
4. Shipping locks
5. Rack-mount kit (fasteners and
instructions included)
6. Bar code labels**
* LVD SCSI configuration only.
Important:
LTO-2, LTO-3, and LTO-4 Ultra
160 SCSI tape drives are Ultra 160 SCSI
devices and require a minimum Ultra 160
non-RAID SCSI host us adapter card, Ultra
160 rated SCSI cabling, and an Ultra 3 active
Ultra 160 SCSI terminator.
LTO-4 Ultra 320 SCSI tape drives are Ultra
320 SCSI devices and require a minimum
Ultra 320 non-RAID SCSI host bus adapter
card, Ultra 320 rated SCSI cabling, and an
Ultra 3 Active Ultra 320 SCSI terminator.
LEFT
UP
RIGHT
UP
Host computer with adapter card
installed
You need a host computer with a host bus adapter card installed. Refer to the documentation that came with the computer and LVD SCSI or LC Fibre
Channel (FC) adapter card. The library is configured for LVD SCSI, LC Fibre Channel
or SAS. Important:
LTO-2, LTO-3, and LTO-4 SCSI tape drives are
Ultra 160 SCSI devices and require a minimum Ultra 160 non-RAID SCSI host bus adapter card (LVD SCSI configuration only).
Hybrid cable
If your SCSI controller has a 68-pin
VHDCI connector, you will need to
obtain a VHDCI-to-HD SCSI cable.
SAS Cable
If you have a SAS adapter card installed, you need to obtain a SAS cable.
Tools
You will need a #1 Phillips screwdriver.
Fibre Channel cable
If you have a Fibre Channel adapter card installed, you need to obtain a FC cable. If the tape drive (s) installed in the library have LC Fibre
Channel connectors, they accommodate connection to a 50-micron or 62.5-micron multi-mode optical fibre cable with LC connectors.
Power cord (for use outside the US,
Canada, or Europe)
If you plan to use the library outside these locations, you must supply your own power cord (see the Product Manual at www.tandbergdata.com
for information about an International 220 VAC power cord).
Backup software
You need a backup software application to manage your backup operations. Refer to the documentation that came with the backup software and
make sure it supports the library. See www.tandbergdata.com for compatibility information.
Data and Cleaning cartridges
(available from Tandberg Data
or your supplier)
Tape
Drive
Ultrium 4
(green)
Ultrium 3
(slate blue)
Ultrium 2
(purple)
Ultrium 1
(black)
LTO Ultrium
Cleaning Cartridge
Read
Write
Read
Write
Read
Write
Read
Write
LTO-4
Yes
Yes
Yes
Yes
Yes
No
No
No
Yes
LTO-3
No
No
Yes
Yes
Yes
Yes
Yes
No
Yes
LTO-2
No
No
No
No
Yes
Yes
Yes
Yes
Yes
HD Connector
VHDCI Connector
Drivers and Downloads
To make sure you’ll always have full functionality and the best performance of your device we strongly
recommend you use the latest firmware version for your product - available online.
www.tandbergdata.com/us/en/support/
drivers-and-downloads/
Troubleshooting Checklist
Our online checklist contains suggestions to follow prior to contacting Technical Support.
It’s probable that your issue may be resolved by checking these items.
www.tandbergdata.com/us/en/support/
documentation/troubleshooting-checklist/
Knowledge Base
Search the Knowledge Base to find answers to your questions.
www.tandbergdata.com/us/en/support/
knowledge-base/
(Outside the US) [email protected]
Telephone Support
Telephone Support Tandberg Data offers a free phone and fax number for the following countries:
Austria, Belgium*, Czech Republic, Denmark, Finland*, France*, Germany, Hungary*, Ireland*,
Italy*, Norway*, Poland, Portugal, Spain, Sweden*, Switzerland, The Netherlands, United Kingdom*
* It is not possible to call from cell phones / mobile phones in these countries.
Please call (+49) 231 5436-142
Tandberg Data offers free Technical Support for all currently shipping, in-warranty
products during normal business hours,
i.e. Monday - Friday 08:00 - 18:00 CET (07:00 - 17:00 GMT).
The Logistics Department outside of the US is available from 08:00 - 18:00h
The US Support hours are 7:00 AM to 6:00 PM MST
US Phone Support: 303-417-7792
Non-US Phone Support:
Tel: 00800 826 323 74 (00800 TANDBERG)
Fax: 00800 0 786 7243 (00800 0 STORAGE)
Summary of Contents for StorageLibrary T24 LTO
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