Tandberg Data StorageLibrary T24 LTO, Quick Start Manual

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Prepare for and Perform a Backup
Congratulations! You have successfully installed your new library! We recommend that you follow these steps:
1 — Read Tandberg Data’s Basic Backup Guide, which is available at: www.tandbergdata.com.
2 — Select and install a backup application. Software compatibility information is available at: www.tandbergdata.com.
3 — Perform a backup. For questions regarding software installation, configuration, or operation (including how to perform a backup) — contact your software provider.
Notes: 1) Driver installation may not be necessary and depends on the backup application that you use in your system. Refer to the installation instructions for your backup
application for verification. 2) You can configure the library for a customized operation to fit your particular needs. See the Product Manual at www.tandbergdata.com.
Troubleshooting Tips
Our online Troubleshooting checklist contains a more comprehensive list of symptoms and solutions. See over for web address.
Library did not power on
• Is the power cord inserted correctly and is the power switch on (press the I on the back of the unit)?
• Did you remove the shipping key?
Front panel error Refer to the Product Manual for a list of error messages and corrective actions.
LIBTool or LTOTool not communicating with the library Refer to the SCSI Bus Configuration Tips in Knowledge Base article # 1163 at www.tandbergdata.com.
Backup software not communicating with the library
• Bus configuration and cables—Refer to the installation instructions (and tips above).
• Software compatibility—Make sure that your library and tape drive are compatible with the backup software you plan to
use. Check www.tandbergdata.com.
• Control mode—Use Random mode (the default) with an application that controls the library. Use sequential mode only
if your backup application will not control the library.**
• Tape Drive Configuration—Make sure that the Drive Configuration (Drive/Drive Configuration) matches the tape drive(s)
installed.**
• Driver installation—Some applications provide their own drivers, some do not, and some require installation of the
Tandberg Data provided drivers. Refer to the documentation for your backup application and Knowledge Base article
# 2003 at www.tandbergdata.com for more information.
Front Panel Clean Tape Drive message
Use one of the following options to clean the tape drive:
• Instruct your backup software to issue a Clean the Tape Drive command. Refer to the software documentation and
the library Product Manual for instructions.
• Use the library’s Autoclean option.**
• Manually install a cleaning cartridge when the tape drive requires cleaning.**
* All references to SCSI are for the SCSI library only. ** Refer to the Library’s Product Manual for instructions or additional information.
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