Model TS-9112i Installation Guide
17
Troubleshooting
Troubleshooting
Why is my handset not working?
Check to ensure that the handset cord is connected to the correct
handset jack, and not the headset jack.
Why is my speakerphone not working?
If you press
q
and the speaker light flashes and you do not hear
dial tone, the Set Headset option has been used to set up the phone for
headset use; press
q
a second time. If the light goes out, the
phone is set up to be used only with a headset or handset. If the light
stays on steady and you hear dial tone, you can alternate between the
speakerphone and the headset by pressing
q
. For instructions on
how to change headset settings, see “Customizing your Phone”.
Why is my display blank?
Ensure that power is being provided to your phone.
Why can I only see one option on the display?
The telephone screen only shows one option at a time. To see more,
press the down arrow button
V
.
Can I turn the light on the screen off?
No. You can only adjust the contrast of the display.
Why does the telephone wobble?
Make sure the cords are routed properly through the stand. Check that
the stand has been properly snapped into place.
Summary of Contents for TS-9112i
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