ACD & UCD Groups
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T207S, T208S, T207S/NP and T208S/BL User Guide
Load ID - for ACD Group
ACD & UCD Groups: Load ID - for ACD Group
#1973
This feature allows the system to identify an ACD group agent when joining the system for the first time during a session.
Your ID number remains in the system as long as you are still logged into at least one ACD group. However, once you have
logged out of the last group your ID number is deleted from the system. You are required to reload the ID in order to re-
enter the ACD group.
To activate Load ID:
Dial the entire procedure in a single block sequence.
1. Dial Load ID feature code
#1973
.
2. Dial your ID number (four digits).
3. Press
#
or
OK
, depending on your phone settings, or wait for the phone to dial.
4. Listen for the confirmation tone.
5. Press
SPKR
to hang up.
Note:
Only one ID number is allowed per station. Any additional Load ID replaces the current one. The ID number
can be changed as many times as needed.
