25
Problem
Recommended Solution
Controller
unit does not
work, and the
garments do
not inflate
The controller unit was unable to produce or maintain
pressure in any of the garment chambers .
1 . Power down the device . If able, disconnect the garment
from the controller unit and then reconnect again .
Power up the device by pressing the button .
Restart the treatment session by pressing the
button .
2 . Please call Customer Service
*
if you are unable to resolve
the problem .
Controller
unit does
not function,
and holds
pressure in
the garments.
The controller unit was unable to release pressure from the
system .
1 . Power down the device . If able, disconnect the garment
from the controller unit and then reconnect again .
Power up the device by pressing the button .
Restart the treatment session by pressing the
button .
2 . Please call Customer Service
*
if you are unable to resolve
the problem .
Controller
unit does
not function,
and an error
message
appeared on
the LCD screen.
The controller unit detected an issue during self-test .
1 . Power down the device . Power up the device by
pressing the button . Restart the treatment session
by pressing the button .
2 . Please call Customer Service
*
if you are unable to resolve
the problem .
Cannot change
pressure
setting.
Once you start a treatment, settings cannot be changed
unless:
The treatment program has completed .
The button is pressed .
To change pressure settings, power off the device . Then
power up the device by pressing the button . Then
settings may be adjusted by pressing the button .
