TabletKiosk Sahara Slate PC i500, User Manual

Page: 127 / 157

Chapter 07: Troubleshooting 125
Internet Problems/Solutions
Problem Possible Cause Solution
Unable to connect to
the Internet. Account for Internet
Service Provider
(ISP) is not properly
configured. Contact your ISP for assistance.
No valid network
connection detected. Check the network status icon in the
System Tray (
) to make sure you are
connected to a valid network. If not,
rerun the Network Set-Up Wizard or
contact your Network Administrator.
Wireless transmitter
is turned off. Check the wireless power toggle on the
top of the Tablet PC (
)to make sure
it is switched on.
Wireless security set-
tings are not correct. Make sure that the wireless security set-
tings of your tablet match the settings
of the wireless access point you are try-
ing to connect to, and that the network
access Password (WPA), PIN (Protected
Set-up), or Key (WEP) is correct.
SIM card not inserted
(with optional TK 3G
WWAN Expansion
module) Make sure that the SIM card provided
by your wireless ISP is correctly installed
in the 3G WWAN expansion module’s
SIM port.