44
Trouble shooting
Many problems have a simple cause and a correspondingly simple solution. The following
section describes a few difficulties you may encounter, and the measures you need to take to
cure them. If you find it impossible to solve a problem with the help of these notes please
disconnect the unit from the mains and ask your authorised
specialist dealer for advice.
Machine does not switch
on
Cause 1:
Mains lead not plugged in correctly.
Remedy:
Check connection, push connector in firmly.
Machine cannot be
controlled by IR remote
control.
Cause 1:
Incorrectly inserted battery or flat battery in the remote control
handset.
Remedy:
Re-install battery correctly or fit new one.
Cause 2:
The remote control transmitter has no direct line-of-sight with
the unit.
Remedy:
Make sure that the remote control transmitter has direct line-of-
sight contact with the receiver - note that glass doors can
interrupt the connection.
Maximum range between transmitter and receiver: approx.
8 metres.
Be sure to position the receiver where it is not subjected to
direct sunlight or very bright artificial light. Fluorescent tubes
and energy-saving lamps are powerful sources of interference.
Operating system no
longer responds
Cause :
The DAC 8 was switched off during playback.
Remedy :
Stop playback and close Media Player before switching off the
DAC 8.
Machine does not
respond to control
commands
Cause :
The DAC 8 is controlled via the Control socket (RS 232), in
which case the machine’s integral controls may be blocked.
Remedy :
Set up your control software in such a way that it is possible to
operate the machine; alternatively disconnect the control cable.
Windows error message
when the DAC 8 is
connected
Cause :
The machine is set up for USB 2 operation, but no drivers are
installed.
Remedy 1:
Install the appropriate driver before connecting the DAC 8 to
the computer.
Remedy 2:
If you wish to play audio files with a maximum sampling
frequency of 96 kHz you can switch the DAC 8 to USB 1; no
drivers are required in USB 1 mode.
