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SerialGate User Guide

9

Technical Support

The customers can get a technical support from SystemBase by following methods:

Please visit our website

http://www.solvline.com/

and go to ‘Technical Products Info.’ menu.

There you can read FAQs and the customers can post an inquiries from the ‘Technical Support’
menu.

Lastly,  you  can  call  us  at  the  customer  center  for  immediate  support.  Our  technical  support
team will kindly help you get over with the problem.
The  number  is  +82-2-855-0501  (Extension  number  1).  Do  not  forget  to  dial  the  extension
number after getting a welcome message.
The  office  hour  is  from  09:00  AM  to  06:00  PM  KST,  Monday  to  Friday.  We  are  closed  on
Saturday, Sunday and national holidays.

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Summary of Contents for SerialGate 2000 Series

Page 1: ...SerialGate 2000 Series User Guide Version 2 3 Jan 26 2016...

Page 2: ...l Modify Logo and Specification Update serial options and SNMP Aug 27 2015 2 2f All Modbus Master Mode Added Jan 26 2016 2 3 All Correcting errors in manual Copyright 2015 SystemBase Co Ltd All rights...

Page 3: ...ponent 11 Application 12 Chapter 3 Hardware Description 14 Exterior of SG 2011 Series 14 SG 2011 Series LED RESET 16 Exterior of SG 2021 Series 17 SG 2021 Series LED RESET 18 Exterior of SG 2040 Serie...

Page 4: ...35 First Time Power On 35 Connecting to SerialGate 36 Chapter 5 Configuration from Web Browser 38 Connection 38 Setup Menu 39 Network Settings 41 Serial Settings 45 SNMP Settings 52 Change Password 54...

Page 5: ...PDATE 71 INFO 71 REBOOT 71 Chapter 8 Application 72 RFC 2217 Serial IP Redirector 72 TCP_Server TCP IP connection from PC to SerialGate 74 TCP_Client TCP IP Connection SerialGate to PC 75 Pairing Seri...

Page 6: ...ministration work related to the SerialGate Who should read this document This guide is designed for SerialGate users and administrators It is strongly recommended that anyone trying to apply use and...

Page 7: ...t It ends up with first time boot up and status check Configuration from the Web Browser Chapter 5 provides menu by menu guide for setting up the operation environment for SerialGate via web browser C...

Page 8: ...r Client UDP Server Client If you need brief information on SerialGate or device servers in general please visit our company websites at http www sysbas com or http www solvline com You can view or do...

Page 9: ...mers can post an inquiries from the Technical Support menu Lastly you can call us at the customer center for immediate support Our technical support team will kindly help you get over with the problem...

Page 10: ...uto sensing 100baseTX Fast Ethernet and 10baseT Ethernet connection Features Various features of SerialGate make it a universal yet distinctive device server solution Here we present main features of...

Page 11: ...t accessories and a CD with utilities and documents SerialGate device 1 unit Ethernet Cable 1 piece Power adapter 1 unit CD Manual and utilities 1 piece Class A Device The distributor and the user mus...

Page 12: ...a device connected to SerialGate on PC Serial Communication Tunneling SerialGate enables a connection not restricted to distance between PC and serial device To enable this feature a user should chang...

Page 13: ...nterface Warehouse rails Medical instruments Inspection equipment controllers Alarming units Home Appliances Electronic Devices Power controller gaming machines Scales Gas detection units Water pollut...

Page 14: ...ware information including block diagram layout pin specification dimensions and other hardware related issues Exterior of SG 2011 Series SG 2011DIL ALL 232 Top SG 2011RIL ALL 232 Top SG 2011DIL ALL 2...

Page 15: ...2 48VDC terminal block cable When the power is supplied from the both terminal block and DC adapter connector at the same time it may cause irreparable damage to the product Reset button SerialGate re...

Page 16: ...Right Orange On Network connected Off Network disconnected Blink LAN data being transmitted LAN Port Left Green On 100baseT connection detected and data transferred Off 10baseT connection detected an...

Page 17: ...irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied from the both terminal block and DC adapter connector at th...

Page 18: ...Right Orange On Network connected Off Network disconnected Blink LAN data being transmitted LAN Port Left Green On 100baseT connection detected and data transferred Off 10baseT connection detected an...

Page 19: ...k and DC adapter connector at the same time it may cause irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied fro...

Page 20: ...ch as Ethernet card hub and router LAN This is a secondary network port operating in NAT mode It allows connection to sub network connected to SerialGate or in bridge mode operates as a switch port SD...

Page 21: ...Blink Serial data transmitted Blink Serial data received WAN LAN Right Orange On Connected to network Off Disconnected to network Blink LAN data being transmitted WAN LAN Left Green On 100baseT conne...

Page 22: ...k and DC adapter connector at the same time it may cause irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied fro...

Page 23: ...ration On System Booting Off System Error WAN Green Off Deactivate main network On Activate main network LAN Green Off Deactivate sub network On Activate sub network Serial Tx Rx Green Orange Blink Se...

Page 24: ...irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied from the both terminal block and DC adapter connector at the...

Page 25: ...Deactivate main network On Activate main network LAN Green Off Deactivate sub network On Activate sub network Serial Tx Rx Green Orange Blink Serial data transmitted Blink Serial data received WAN LAN...

Page 26: ...k and DC adapter connector at the same time it may cause irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied fro...

Page 27: ...ration On System Booting Off System Error WAN Green Off Deactivate main network On Activate main network LAN Green Off Deactivate sub network On Activate sub network Serial Tx Rx Green Orange Blink Se...

Page 28: ...may cause irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied from the both terminal block and DC adapter conne...

Page 29: ...ation On System Booting Off System Error WAN Green Off Deactivate main network On Activate main network LAN Green Off Deactivate sub network On Activate sub network Serial Tx Rx Green Orange Blink Ser...

Page 30: ...may cause irreparable damage to the product Terminal block power connector for connection of 12 48VDC terminal block cable When the power is supplied from the both terminal block and DC adapter conne...

Page 31: ...ncluded in the package SG 2161 Series LED RESET LED Feature LED Status Meaning RDY Green Blink Normal operation On System Booting Off System Error WAN Green Off Deactivate main network On Activate mai...

Page 32: ...uide 32 Reset button features Operation Result Pressed for less than 3 seconds Restart SerialGate Pressed for 3 seconds or more Restore factory default settings of SerialGate and th e device will auto...

Page 33: ...45 1 2 3 4 5 6 7 8 RTS DTR RxD DSR TxD GND DCD CTS RS422 RS485 RS232 1 2 3 4 5 6 7 8 TxD RxD RxD GND TxD 1 2 3 4 5 6 7 8 TRxD GND TRxD Pin No RS 232 RS 422 RS 485 1 RTS TxD TRxD 2 DTR 3 RxD RxD 4 DSR...

Page 34: ...lGate User Guide 34 Pin Specification DB 9 male DE 09P Pin No RS 232 RS 422 RS 485 1 DCD 2 RXD RxD 3 TXD TxD TRxD 4 DTR 5 GND GND GND 6 DSR RxD 7 RTS TxD TRxD 8 CTS 9 Power Option Power Option Power O...

Page 35: ...the power input you supply to the module is corresponding with the SerialGate model that you have If an appropriate power input has been successfully supplied SerialGate will power on and start booti...

Page 36: ...application enclosed in Utility and Documents CD and connect to SerialGate Default WAN IP Address 192 168 0 223 The default IP address of SerialGate is set to 192 168 0 223 In order to connect with th...

Page 37: ...s after accessing SerialGate through Telnet For more information please refer to Chapter 6 Configuration via Telnet 3 Configuration via PortView A user can use a Windows based utility PortView from Sy...

Page 38: ...owing page will show up You need to enter appropriate username and password to login Please note that this username and password are used as authentication method for Telnet as well This means if user...

Page 39: ...e User Guide 39 Setup Menu If login process is successful you will see a web manager s main page showing summary of your device On the left you will see a setup menu and you can navigate through these...

Page 40: ...Configure detailed operation environment for serial communication SNMP Settings Configure detailed operation environment for SNMP Change Password Change ID and password for both Web connection and te...

Page 41: ...r can configure general network environment and network management After changing values you need to click Apply button If you don t want to change you need to click Cancel button If you change the IP...

Page 42: ...SerialGate User Guide 42 SG 204x 208x 216x...

Page 43: ...urrent subnet mask is displayed but it is not editable Gateway 192 168 0 254 Current default gateway SerialGate is assigned to When line type is Static IP manually enter an appropriate default gateway...

Page 44: ...ease refer to the PortView User Manual If IP is set to 0 0 0 0 this feature is disabled Telnet Service Enable Enable or disable Telnet service If disabled you cannot connect to SerialGate via Telnet F...

Page 45: ...Guide 45 Serial Settings A user can set the communication and operation environment for the serial port After changing values you need to click Apply button If you don t want to change you need to cli...

Page 46: ...ial console telnet SerialGate IP Local Socket Port TCP Server SerialGate works as a socket server waiting for the client connection on the network Socket number for awaiting connections can be set in...

Page 47: ...o the serial port UDP packets are sent using the preset IP address and the socket number of the server Pair_Master Pair_Slave It extends a serial cable between DTE and DCE to network and enables commu...

Page 48: ...er needs to ask for application development environment to SystemBase Interface RS232 In RS232 model default is set to RS 232 In ALL model it is selectable between RS 232 RS 422 RS 485 No Echo and RS...

Page 49: ...to 1 network status is check with given time period after socket connection is established Socket connection will be reset when there is any network issue When set to 0 this feature is disabled When...

Page 50: ...RFC 2217 mode this feature allows new connection when enabled While communicating if new connection request arrives the SerialGate will disconnect the current connection and permit the new connection...

Page 51: ...onnections and supports up to 16 Modbus TCP Slave connections per one serial port If the Operation mode MODBUS RTU ASCII Master this option appears Slave IP Port 0 0 0 0 0 Set the Modbus TCP Slave IP...

Page 52: ...Guide 52 SNMP Settings A user can set the communication and operation environment for the SNMP Agent After changing values you need to click Apply button If you don t want to change you need to click...

Page 53: ...change the feature to ReadWrite Options ReadOnly ReadWrite V3 Attribution ReadOnly SNMP V3 Attributes can read and write by SNMP Agent In order to read attributes only change the feature to ReadOnly I...

Page 54: ...ly button If you don t want to change you need to click Cancel button In case that a user forgot password press Reset button for less than 3 seconds to restore the settings back to factory default How...

Page 55: ...et the location of the firmware file to update using the Browse button The selected firmware will be transferred to SerialGate when you click Update After the transmission is complete SerialGate will...

Page 56: ...values Clicking on Restore Factory Defaults button will delete all current settings and restore settings to the initial status and SerialGate will automatically reboot SG 2011 2021 Default LAN IP Addr...

Page 57: ...SerialGate User Guide 57 If Factory Default is completed it shows the initialized IP address username and password as below and restarts the device...

Page 58: ...SerialGate User Guide 58 Reboot This menu provides the reboot function when connected by a web browser After reboot your browser is reloaded on the login page...

Page 59: ...here is a microSD card slot in the device If the button coin cell battery is not in the built in RTC power supply the default time will be displayed as YYYY MM DD HH MM SS or 2000 01 01 00 00 00 Other...

Page 60: ...username or and password has been modified from the telnet interface modified values have to be entered to connect to web and vice versa Factory default username serialgate Factory default password 99...

Page 61: ...e ip dhcp Static IP How IP is obtained when network is connected def ip IP Address 192 168 0 223 Display the current IP address If line type is Static IP manually enter an appropriate IP address If li...

Page 62: ...Enable or disable Web service If disabled you cannot connect to SerialGate via Web def ssh enable disable Disable Enable or disable SSH service If enabled you can connect to SerialGate via SSH def na...

Page 63: ...cket No 162 Configure the server Port which transmits the TRAP information Serial Commands You can set the communication and operation environment for serial port Please refer to Chapter 5 for details...

Page 64: ...aximum def port x speed 150 300 600 1200 2 400 4800 9600 1920 0 38400 57600 1152 00 230400 460800 9 21600 9600bps Set communication speed def port x data 5 6 7 8 8 Set the number of bits in each chara...

Page 65: ...d to ask for Max 8 bytes def port x termination Enable Disable Disable Set termination for each port def port x nodelay enable disable Disable Set the TCP no_delay option for each port def port x slav...

Page 66: ...s at maximum def password password 99999999 Set password to use in the web manager Telnet or FTP 16 characters at maximum System Commands Commands Descriptions def default Restore all settings to fact...

Page 67: ...6 characters with 2 lines Four buttons are there to configure the operating environment The function of each key is as follows Key MENU OK Go to sub menu from the current menu Menu entry Setting mode...

Page 68: ...go back to the main menu screen Main menu items are as follows STATUS Check the status of the SerialGate SETTINGS Change the network of the SerialGate UPDATE To update the firmware of the SerialGate...

Page 69: ...s the system uptime CPU LOAD Display the CPU usage SETTINGS Modification of the operating environment of SerialGate is done here To configure the settings use the OK button from the menu to switch fro...

Page 70: ...A 255 255 255 0 GATEWAY N A 192 168 0 254 Menu LAN Entries Option Default Key Usage NETWORK BRIDGE DISABLE ENABLE DISABLE Use or to browser the menu IP ADDRESS N A 10 10 1 1 Use or to move the cursor...

Page 71: ...sound After the beep go to this menu to check all the available files that the users can choose from The users can use or buttons to choose the file they wish to update the SerialGate After the selec...

Page 72: ...ate on the network as if it is a serial port in the PC Maximum speed 460 8Kbps Install Serial IP Redirector RFC 2217 and set as the following For installation please refer to RFC 2217 Serial IP Redire...

Page 73: ...SerialGate User Guide 73 In order to correspond to the Redirector setting of PC change the setting in the first serial port of SerialGate as follows...

Page 74: ...ocket number for the first port of SerialGate is 4001 by default try to connect to SerialGate IP address and 4001 socket number when connecting from a PC As shown below change the operation mode to TC...

Page 75: ...a connection from SerialGate to a PC change the operation mode to TCP_Client and register IP address and socket number of the PC that you want to connect Check the communication speed of the serial d...

Page 76: ...er needs to extend the communication distance This approach consists of two SerialGates connected in pair Setting for SerialGate 1 In order to perform master features change operation mode to Pari_Mas...

Page 77: ...SerialGate User Guide 77 Setting for SerialGate 2 In order to wait for master connection set the operation mode to Pari_Slave and register the socket number to be connected in local socket port...

Page 78: ...hat the hub port is operating correctly by trying SerialGate on a different port Troubleshooting Network Configuration Problems If you are using TCP IP make sure that your computer and SerialGate are...

Page 79: ...k of 255 255 255 0 the host must have the same subnet mask or that the router is properly configured to pass data between the two devices If the wrong IP address is loaded check your network for DHCP...

Page 80: ...on 5 1 2600 C Copyright 1985 2001 Microsoft Corp C Documents and Settings xxx ftp 192 168 0 223 Connected to 192 168 0 223 220 Operation successful User 192 168 0 223 none serialgate Default Password...

Page 81: ...layed 11 Enter reboot to restart SerialGate Now SerialGate will run with the new firmware Microsoft Windows XP Version 5 1 2600 C Copyright 1985 2001 Microsoft Corp C Documents and Settings xxx telnet...

Page 82: ...eries 1 Port DB 9 RS232 or RS232 RS422 RS485 SG 2021R Series 2 Ports RJ 45 RS232 or RS232 RS422 RS485 SG 2021D Series 2 Ports DB 9 RS232 or RS232 RS422 RS485 SG 204xR Series 4 Ports RJ 45 RS232 or RS2...

Page 83: ...mption 4 5W SG 2160 series 12 48VDC Adapter or Terminal Block Power Consumption 7 2W SG 2161 series 12 48VDC Adapter or Terminal Block Power Consumption 7 2W u SD CARD SG 204x Series SG 208x Series SG...

Page 84: ...DCL ALL SG 2081DIL ALL SG 2080RCL 232 SG 2081RIL 232 SG 2080DCL 232 SG 2081DIL 232 976 8g 966 8g 1040 3g 1029 6g 975 3g 965 3g 1040 1g 1028 1g SG 2160RCL ALL SG 2161RIL ALL SG 2161RCL 232 SG 2161RIL 2...

Page 85: ...alGate User Guide 85 Software Protocol TCP UDP Telnet ICMP DHCP TFTP HTTP SNMP 1 2 3 SSH SSL Modbus TCP RTU ASCII Management Tool PortView SNMP TestView Configuration Web SSH Telnet SGConfig Security...

Page 86: ...SerialGate User Guide 86 Ordering Information...

Page 87: ...40DCL 232 4 Port DB 9 Port RS232 Commercial Ethernet LCD SG 2040DCL ALL 4 Port DB 9 Port RS232 422 485 Commercial Ethernet LCD SG 2041RIL 232 4 Port RJ 45 Port RS232 Industrial Ethernet SG 2041RIL ALL...

Page 88: ...232 16 Port RJ 45 Port RS232 Commercial Ethernet LCD SG 2160RCL ALL 16 Port RJ 45 Port RS232 422 485 Commercial Ethernet LCD SG 2161RIL 232 16 Port RJ 45 Port RS232 Industrial Ethernet SG 2161RIL ALL...

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