Symphony 110CR400A/W-L Installation, Operation And Service Manual Download Page 14

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110 Series Ice and Water Dispensers

User information

How the dispenser works

Follett’s 110 series automatic load ice and water dispensers receive ice from Follett’s 400 lb (181kg)/day ice machine 
located in the dispenser base, in the cabinet top or in a remote location up to 20 ft (6m) away. Ice produced is stored in the 
bin section of the dispenser. When dispensing is activated, the wheel motor is energized, causing the wheel to turn. This 
moves ice to the dispense chute where it drops by gravity into the container held below the chute.

In Follett’s continuous icemaking process, water freezes to the inside walls of the stainless steel evaporator. A rotating 
stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through a nozzle on 
the outlet port. The ice is then pushed through a tube to the dispenser bin. When the storage area is full, a bin thermostat 
opens and shuts the ice machine off to avoid over-fi lling of the bin. The ice machine will restart after 20 minutes if the bin is 
calling for ice.

How the SensorSAFE accessory works

Follett’s SensorSAFE accessory maximizes sanitation and minimizes the possibility of cross-contamination by eliminating 
physical contact between the cup or container and dispenser. Sensors in the panel use refl ected infrared light to detect the 
presence of the container and send a signal to a control board which then activates the appropriate components for ice or 
water dispensing. 

The SensorSAFE package includes a cleaning switch under the left side of the front cover which temporarily shuts off 
dispensing to allow cleaning of the panel and lenses. If the switch is not turned back on after cleaning, the dispenser 
automatically resets after two minutes for normal operation. 

SensorSAFE also includes a time limit safety feature which automatically stops ice dispensing after one minute of 
continuous dispensing. Dispensing can be resumed by moving the container away from the dispenser and returning it to 
the activation zone.

How the chilled water accessory works

Follett’s chilled water accessory uses ice from the dispenser’s storage hopper to chill incoming water supplied to the water 
station. The water chiller assembly is located in the dispenser cabinet under the storage hopper. As ice is dispensed, it is 
automatically fed into the water chiller assembly to chill the water coil inside the assembly.

Cleaning/descaling and sanitizing

Periodic cleaning/descaling and sanitizing of Follett’s ice and water dispenser and ice machine system is required to 
ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should 
be performed at least as frequently as recommended and more often if environmental conditions dictate.

Cleaning of the condenser can usually be performed by facility personnel. Cleaning/descaling and sanitizing of the 
ice machine system should be performed by your facility’s trained maintenance staff or a Follett authorized service 
agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed 
according to the schedule below. Service problems resulting from lack of preventive maintenance will not be covered 
under the Follett warranty.

Recommended cleaning/descaling and sanitizing intervals*

Symphony

Frequency

Drain Line

weekly

Drain Pan/Drip Pan

weekly

Exterior

as needed

Condenser

monthly (air-cooled only)

Dispenser and Components

semi-annually

Ice Machine

semi-annually

Chilled Water Accessory

semi-annually

Transport Tube

semi-annually

Ice Storage Area/Bin

semi-annually

*  Ice machine and dispenser must be cleaned and sanitized prior to start-up.

Summary of Contents for 110CR400A/W-L

Page 1: ...rward this manual to the appropriate operations person 208597R07 110CT400A W L 110CR400A W L 110FB400A W L 110 Series Ice and Water Dispensers Order parts online www follettice com 801 Church Lane Eas...

Page 2: ...2 110 Series Ice and Water Dispensers...

Page 3: ...am lever models 17 Wiring diagram SensorSAFE models 18 Dispenser troubleshooting 19 Troubleshooting SensorSAFE board and sensors 20 Disassembly and replacement instructions 21 Thermostat locations 24...

Page 4: ...y Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett equipment Following is an explanation of model...

Page 5: ...in Plumbing 110CR with 110CT with 110FB with RIDE ice machine integral ice machine ice machine in base Dispenser drain 3 4 FPT 3 4 FPT 3 4 FPT Ice machine drain 3 4 MPT 3 4 MPT 3 4 MPT Dispenser water...

Page 6: ...wall mount dispensers with RIDE ice machines All field wiring must be installed in accordance with NEC and local electrical codes Field wiring diagram is intended only to aid electrician or technicia...

Page 7: ...S ALL FIELD WIRING MUST BE INSTALLED IN ACCORDANCE WITH NEC AND LOCAL ELECTRICAL CODES IMPORTANT FUSED DISCONNECT X X Electric Power Source Standard electric 115V 60 Hz 1 Ph Max fuse size per circuit...

Page 8: ...rtant Do not connect condenser drain line to any other drain lines 9 Plug dispenser into 20A rated NEMA 5 20 wall socket 10 Remove front cover of base section by removing two screws at bottom corners...

Page 9: ...ing to instructions in ice machine manual Discard sanitized ice 17 Turn off ice machine bin signal switch 18 Remove dispenser hopper lid clean and sanitize dispenser according to instructions beginnin...

Page 10: ...ceed to step 10 6 Temporarily remove rear access panel Figs 4 5 from rear of dispenser 7 Loosen junction box mounting screws Lift junction box and power cord up until cord and mounting screws clear no...

Page 11: ...ould be provided If dispenser is equipped with a top mount water cooled ice machine complete steps 17 through 20 If equipped with a top mount air cooled ice machine proceed to step 21 17 Connect ice m...

Page 12: ...ws at bottom corners of cover Lift cover slightly and pull forward Turn on power and bin signal rocker switches Replace front cover and secure with screws Test operation 10 Clean and sanitize ice mach...

Page 13: ...nnect ice machine two lead bin signal twist lock plug and three lead power twist lock plug to dispenser twist lock connectors 11 On dispensers equipped with water cooled ice machines connect condenser...

Page 14: ...minutes for normal operation SensorSAFE also includes a time limit safety feature which automatically stops ice dispensing after one minute of continuous dispensing Dispensing can be resumed by moving...

Page 15: ...descaled in place To ensure that your ice machine and dispenser are cleaned descaled and sanitized properly proceed as follows 1 Clean descale the ice machine 2 Sanitize the ice machine 3 Clean desca...

Page 16: ...ed Water Accessory continue to Step 11 1 if not skip to Step 12 11 1 Remove four screws securing splash panel 11 2 Disconnect 3 4 19mm drain line from bottom of chilled water canister 11 3 Loosen do n...

Page 17: ...t and the ice machine switch When the bin level thermostat is calling for ice a 115V bin signal is applied to the bin signal terminals on the ice machine circuit board When ice builds up around the bi...

Page 18: ...ion zone Dispensing can be temporarily suspended for cleaning by depressing and releasing the clean switch located under the left side of the top front cover Depressing and releasing the button a seco...

Page 19: ...signal from dispenser a Replace dispense gate b Replace dispense solenoid c Replace dispense switch Dispenser troubleshooting Before calling for service Check that there is ice in dispenser bin area C...

Page 20: ...ower or replace defective switch Depress clean switch located under left side of front cover to return board to normal operation Troubleshoot appropriate lens sensor and replace if required see Lens S...

Page 21: ...stic fasteners and remove dispense chute Dispense wheel removal and installation Note Models with top mount ice machines require removal of ice machine before removing wheel 1 Remove all ice from stor...

Page 22: ...er of dispenser left side as you face dispenser and push up into storage area 6 Push the 3 16 5mm hole near end of tube into pin on ice tube bracket see drawing below Steps 7 8 for units with RIDE ice...

Page 23: ...e tube 1 26mm All units 9 Slip supplied hose clamp onto tube and push tube onto exit port of evaporator Do not twist hose when securing to evaporator 10 Fasten tube on port with hose clamp being sure...

Page 24: ...rmostat control box assembly Thermostat locations 110CR400A W 110FB400A W Thermostat locations Thermostat locations 110CT400A W rubber grommet ice level control stat control box assembly hopper assemb...

Page 25: ...Not shown 00112854 Drain line adapter Not shown 502100 Mounting plate fitting water inlet Not shown 502433 Tee water inlet Not shown 502222 Valve water shut off Not shown 502268 Fitting drain and mou...

Page 26: ...502356 502246 502355 and 502262 120V 60Hz 10 502355 Bracket water solenoid and lever 11 502246 Fitting inlet 1 8 MPT x 1 4 comp 12 502262 Fitting outlet 1 8 MPT x 3 8 comp 13 502243 Solenoid valve wa...

Page 27: ...water 120V 60Hz includes 502243 502356 502246 502355 502262 8 502355 Bracket water solenoid and lever 9 502356 Tube water station 10 502246 Fitting inlet 1 8 MPT x 1 4 comp 11 502262 Fitting outlet 1...

Page 28: ...501861 Wheel motor 120V 60Hz 1 501026 Washer thrust 2 501607 Fan blade wheel motor Not shown 501619 Drive shaft includes threaded rod and nut see 6 page 26 3 502691 Chain 54 link 4 502692 Sprocket dr...

Page 29: ...9 502697 Ice transport tube assembly units with top mounted ice machines 10 501613 Screws knurled 11 502723 Side panel RH 12 502722 Side panel LH 13 502714 Bracket ice machine hold down 14 502717 Cov...

Page 30: ...ly chilled water includes reference 1 through 5 above 502604 Tee drain line Not shown 1 2 3 4 5 Chilled water components Part Description Reference 502522 Ice transport tube RIDE units 10 ft 3 1m Not...

Page 31: ...spense 1 502040 Cotter pin 2 502039 Linkage solenoid includes 502054 grommet 3 502042 Block dispense gate 4 502054 Grommet 5 502045 Splash pan gate assembly 6 502038 Shoulder screw and washer 7 501824...

Page 32: ...ch Lane Easton PA 18044 USA Toll free 877 612 5086 1 610 252 7301 www follettice com SafeCLEAN SensorSAFE and Symphony are trademarks of Follett Corporation Follett and RIDE are registered trademarks...

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