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TimeProvider 100 User’s Guide

098-00106-000 Revision A – March, 2009

Chapter 6  Maintenance and Troubleshooting
Upgrading the Firmware

Upgrade from SFTP Server

The image file is on the SFTP server, and the file is 

/root/tp100_udp_1.0.5.bz2

. 

The server IP is 

192.168.81.74, 

login:

 root, 

password:

 123456

. Since SFTP is 

the default server mode, it does not need to be specified. Use the following 
command:

tp100> upgrade firmware 

/root/tp100_udp_1.0.5.bz2,192.168.81.74,root,123456

Upgrade from FTP Server

The image file is on the FTP server, and the file is 

/root/tp100_udp_1.0.5.bz2

. 

Server IP is 

192.168.81.75

, login: 

root,

 password: 

ABCDEF

. Use the following 

command: 

tp100> upgrade firmware 

/root/tp100_udp_1.0.5.bz2,ftp:192.168.81.75,root,ABCDEF

The system will show the upgrade progress as shown in the following example:

tp100> upgrade is in progress…

##########

After the system is finished getting the firmware file, you will see the following 
system message:

tp100> upgrade is in progress…

             

########################################################

########################################################

###############################

Upgrade is successfully completed

tp100>

The entire process takes approximately three to five minutes. TimeProvider 100 
continues normal operation during the upgrade process. 

Switch Boot-Up Image File and Reboot the System

After the firmware upgrade is completed, use the 

switchware

 CLI command to 

switch the boot-up image file to the newly upgraded image. See 

switchfirmware

, on 

page 59 for more information. To make the newly downloaded firmware active, 
restart the TimeProvider 100 system using the 

reboot

 command. See 

reboot

, on 

page 60.

tp100> switchfirmware

tp100> Reboot

Summary of Contents for TimeProvider 100

Page 1: ...TimeProvider 100 GPS Timing and Frequency Source Device User s Guide Revision A March 2009 Part Number 098 00106 000 ...

Page 2: ...CA 95131 1017 U S A http www symmetricom com Copyright 2009 Symmetricom Inc All rights reserved Printed in U S A All product names service marks trademarks and registered trademarks used in this document are the property of their respective owners ...

Page 3: ...nd Document Questions 16 What s New In This Guide 16 User s Guide Updates 16 Chapter 1 Overview Overview 17 Functional Overview 18 Functional Description 20 Power Connector 21 RS232 Serial Port 21 LEDs 21 Ethernet Management 22 E1 Frequency Output Connectors 22 1PPS Connector 22 10 MHz Connector 23 Chassis Ground 23 GPS SMA Connector 23 Chapter 2 Installation and Configuration Installation 25 Site...

Page 4: ...lation and Configuration Checklist 39 Chapter 3 Part Numbers and Return Information TimeProvider 100 System and Accessory Part Numbers 41 Returning the TimeProvider 100 41 Repacking the Unit 42 Equipment Return Procedure 42 Chapter 4 Operations Introduction 43 Alarms Events 45 Level 45 State 46 Delay 46 Transient 46 Alarm Levels 48 Date Time 50 TimeProvider 100 Logs 50 Event Log 50 Command Log 50 ...

Page 5: ...1 show alarmconf 62 show clock 62 show eia232 62 show gps 63 show image 63 show inventory 64 show ipconfig 64 show ipstatus 64 show log 65 show event log 66 show command log 67 show output 67 show snmp 68 show status 69 show users 69 Set Commands 70 set alarmconf 71 set clock 72 set configuration 72 set gps 74 set ipconfig 76 set output 79 set password 82 set snmp 83 set user 83 Chapter 6 Maintena...

Page 6: ...fications 97 Mechanical 97 Environmental 98 Transportation 98 Operations 98 Power 99 GPS Antenna Interface 99 Serial Port Interface 100 Ethernet Port 100 10MHz Analog Output 101 1 PPS Output 102 E1 Outputs 102 Factory Defaults 104 Electromagnetic Environment 105 Regulatory Requirements 105 Appendix C Installing the GPS Antenna Antenna Kits and Accessories 107 Selecting the Proper Gain Antenna 107 ...

Page 7: ...ning the Installation 112 Antenna Installation Tools and Materials 115 Cutting Antenna Cables 116 Installing the Antenna 116 Connecting the Cable to the Antenna 117 Installing the Transient Eliminator 118 Installing the Antenna Cable 119 Connecting the GPS Antenna 119 Antenna Installation Completeness Checklist 119 Technical Support 120 Index 121 ...

Page 8: ...Table of Contents 8 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 ...

Page 9: ...ications 97 B 2 TimeProvider 100 Environmental Specifications 98 B 3 TimeProvider 100 Transportation Specifications 98 B 4 TimeProvider 100 Operations Specifications 98 B 5 TimeProvider 100 Power Specifications 99 B 6 GPS Antenna Specifications 99 B 7 Serial Port Specifications 100 B 8 LAN Port Specifications 100 B 9 10MHz Analog Output Specifications 101 B 10 1 PPS Output Specifications 102 B 11 ...

Page 10: ...List of Tables 10 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 ...

Page 11: ...er 100 Hardware Functional Block Diagram 20 1 4 TimeProvider 100 Front Panel 20 2 1 Location of TimeProvider 100 Product Label 28 2 2 Universal Ground Symbol 29 2 3 Pinging the TimeProvider 100 36 4 1 TimeProvider 100 Clock Modes 44 4 2 System Configuration 51 5 1 TimeProvider 100 CLI Command Set 53 C 1 Locating the GPS Antenna 113 C 2 GPS Antenna Installation 117 ...

Page 12: ...List of Figures 12 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 ...

Page 13: ...ation about Symmetricom s TimeProvider 100 features functionality operations specifications and default settings Also included are guidelines for installing and configuring the unit a description of the Command Line Interface CLI command set guidelines for maintenance and troubleshooting and how to contact technical support Structure of This Guide This user guide contains the following chapters an...

Page 14: ...em messages that display in response to an event or alarm Chapter B Specifications and Factory Defaults Lists the specifications and default settings for TimeProvider 100 When text appears this way it means Symmetricom Product Document The title of a document CRITICAL An operating mode alarm state status or chassis label Select File Open Click the Open option on the File menu Press Enter Press A n...

Page 15: ...sed to indicate a long term health hazard ESD Caution To avoid personal injury and electrostatic discharge ESD damage to equipment do not disregard ESD cautions All ESD cautions use this symbol ESD cautions are installation operation or maintenance procedures practices conditions or statements that if not strictly observed may result in possible personal injury electrostatic discharge damage to or...

Page 16: ... will be available for downloading from Symmetricom s Web site After downloading you can view the manual on a computer or print it using Adobe Acrobat Reader Manual updates are available by logging in to Telecom Solutions Support at http www symmetricom com support online support Note All notes use this symbol Notes contain installation operation or maintenance procedures practices conditions or s...

Page 17: ...r remote offices street cabinets and wireless base stations It is designed to provide precise time and synchronization for locations where cost and space are a limitation TimeProvider 100 features a configurable output signal to support a variety of framer signals This provides the flexibility to integrate into specific application environments easily This device is fully manageable by local and r...

Page 18: ...vider 100 supports remote configuration of system settings automating saving and restoration and installation of new software when needed Functional Overview The primary function of TimeProvider 100 is to provide the following GPS disciplined frequency and timing signals 10 MHz sine wave 1 PPS pulse per second 2 048 MHz square wave 2 048 Mbps E1 framed and unframed In addition TimeProvider 100 pro...

Page 19: ...e 10 MHz reference signal and the 1 PPS signal from the RTE circuit are used to generate 2 048 MHz frequency signals and E1 synchronization signals TimeProvider 100 provides multiple E1 frame formats There are four outputs each is independently programmable to output either a framed or unframed synchronization signal or a square wave clock signal as shown in Figure 1 3 Note When using the CLI comm...

Page 20: ...el Figure 1 4 TimeProvider 100 Front Panel Real Time Engine RTE 2 048 MHz Clock System Clock timestamp Microprocessor Power Supplies 10 MHz Sinewave 1 PPS RS 232 local access Ethernet management 10 MHz 1 PPS GPS RF 48 VDC Four Independently Programmable Outputs 2 048 MHz Square Wave 2 048 Mbps E1 Framer and Output Circuit LEDs 48 DC Power Connector RS232 Serial Port GPS SMA Connector Chassis Groun...

Page 21: ...ector labeled RS232 provides a local serial connection to TimeProvider 100 Through this connection a Command Line Interface CLI provides configuration and status monitoring capability The RS 232 serial port connection is made through a DE9S female connector This port allows you to connect to a computer using terminal emulation software for remote monitoring and control When connecting to this port...

Page 22: ...100 provides four configurable outputs at E1 2 048MHz frequencies The four independent separately driven outputs are labeled OUT1 OUT2 OUT3 and OUT4 Specific signal types are detailed in the CLI command set output on page 79 1PPS Connector The BNC connector labeled 1PPS provides one pulse per second 1PPS signal synchronized to GPS with 50 impedance and LVTTL signal level Table 1 2 TimeProvider 100...

Page 23: ...ve signal synchronized to GPS with 50 impedance Chassis Ground Above the GPS SMA connector is a connection to chassis ground A 4mm Grounding Terminal Stud is located on the TimeProvider 100 s front panel The grounding terminal is marked with the universal ground symbol GPS SMA Connector The SMA female connector labeled GPS is the GPS antenna connection and used as GPS input ...

Page 24: ...24 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Chapter 1 Overview Functional Description ...

Page 25: ... Customer Service provides support about orders Return Material Authorization RMA s and other customer service related information Installation This section describes guidelines for surveying a site before installing unpacking the unit rack mounting and grounding the shelf Site Survey Before you begin installation determine the shelf location ensure the appropriate power source is available 48 60 ...

Page 26: ...olt insulation for 48 60 nominal VDC 4 mm 16 AWG wire to connect grounding lug to permanent earth ground Use a UL listed ring lug for earthing ground Shielded cabling of the appropriate impedance required by the specific signal type for signal wiring Mating connectors for terminating signal wiring Fasteners for mounting the equipment in rack Digital multimeter or standard voltmeter for verifying p...

Page 27: ...tic surface 5 Locate and set aside small parts which may be packed in the container 6 Remove the accessories from the container 7 Remove the anti static packaging from the unit and accessories 8 Follow the instructions for assembling the rack mounts to the TimeProvider 100 See Part Numbers and Return Information on page 41 for more information 9 Verify that the model and item number shown on the s...

Page 28: ...ng adapter bracket kits When installing the TimeProvider 100 always follow applicable local electrical standards Use the following steps to mount the TimeProvider 100 in a rack 1 Attach the rack mounting brackets to the TimeProvider 100 using 6 32 x 1 4 inch screws 2 Ensure that the mounting brackets on both sides are attached at equal distances from the front of the unit 3 Mount the TimeProvider ...

Page 29: ...d supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit for example use of power strips Ground the Shelf Ground the TimeProvider 100 using the 4m...

Page 30: ... TimeProvider 100 to receive GPS satellite signals to provide 10MHz and 1 PPS output signals and four channels of E1 requires very few steps The high level steps needed are Apply power to the TimeProvider 100 Configure the network address of the TimeProvider 100 and confirm successful connectivity Configure TimeProvider 100 signal outputs Configure GPS signaling After making configuration changes ...

Page 31: ...licks into place When power is successfully provided the LED labeled PWR will illuminate green Descriptions of LED indicators are shown in Reading LED Conditions on page 88 Establish Serial Communication Serial communication with TimeProvider 100 is established so that configuration can be accomplished To establish serial communication follow these steps 1 Connect a serial cable from the computer ...

Page 32: ...ory shipped password The set user command can be used to change the user name and password See TimeProvider 100 CLI Command Set on page 56 for more information Logon sessions can be initiated using the serial port or remotely using Telnet If using Telnet an appropriate TimeProvider 100 network address needs to be established before remote sessions can be successful A serial session will automatica...

Page 33: ...osition Mode Auto GPS Mask 5 GPS Antenna Delay 0 00E 00 GPS System Time week 1809 second 200730 Number of tracked satellite 8 GPS Latitude N39 54 12 726 GPS Longitude E116 26 45 318 GPS Height 134 90 Check Inventory Information The show inventory command is used to check the inventory information in the TimeProvider 100 as shown in the following example Configure the TimeProvider 100 IP Address Th...

Page 34: ...hen press Enter tp100 set ipconfig MGMT restart 3 Type the following CLI command and then press Enter tp100 show ipconfig Because the mode is DHCP the dynamic IP address gateway and subnet mask are shown as N A In order to find out the real negotiated IP address use the CLI command show ipstatus to check the current Ethernet status In this case the IP address is 192 168 5 69 and the IP subnet mask...

Page 35: ...ork To confirm the IP address values use the show ipconfig CLI command Refer to TimeProvider 100 CLI Command Set on page 56 for more information Caution After making configuration changes you must use the set configuration save CLI command to save the latest configuration See set configuration on page 72 for more information tp100 show ipstatus MGMT Link encap Ethernet HWaddr 00 B0 AE 01 A4 AB ine...

Page 36: ... 2 3 shows the TimeProvider 100 IP connection is working properly If ping was not successful here are some considerations First ensure that a physical link has been established from the TimeProvider 100 to whatever it is connected to likely a switch The small green LED in the upper right hand corner of the MGMT connector on the TimeProvider 100 see Figure 1 4 should be lit solid green If it is not...

Page 37: ...tes the position of the SSM bit and SSM Value indicates the SSM value clock accuracy See show output on page 67 for more information The output signal can be observed on an oscilloscope by connecting directly from the BNC output of TimeProvider 100 to the BNC port of the oscilloscope Table 2 2 Signal Types Signal Type Output Type Disable No Output e1_ccs_no_ssm E1 CCS CRC Disabled Sa bits set to a...

Page 38: ... port1 frametype e1_cas4 tp100 set output port1 ssm bit 5 The output LED provides high level indication about output status as shown in Reading LED Conditions on page 88 Table 2 3 Signal Type Selection Choices Parameter Selection PORTn Port1 Port2 Port3 Port4 Status Enable Disable FRAMETYPE e1_css_no_ssm e1_ccs4 e1_ccs4_no_ssm e1_cas_no_ssm e1_cas4 e1_cas4_no_ssm e1_2048m e1_ais SSM BIT 4 5 6 7 8 ...

Page 39: ...d Set on page 56 for further details Table 2 4 Installation and Configuring Checklist Operation More Information Complete TimeProvider 100 Site Survey Site Survey on page 25 Unpack Unit Unpack the Unit on page 27 Shelf Mounting optional Rack Mounting the TimeProvider 100 on page 28 Shelf Grounding optional Ground the Shelf on page 29 Apply Power Apply Power on page 30 Establish Serial Communicatio...

Page 40: ...40 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Chapter 2 Installation and Configuration Checklist ...

Page 41: ... procedures described in this user guide or if Symmetricom Global Services has advised you to return the unit Table 3 1 Component Part Numbers Item Part Number TimeProvider 100Shelf Installation Kit 990 95000 01 Accessories Antenna Kit TimeProvider 100 GPS Antenna Kit 990 00075 000 Accessories Optional TimeProvider 100 19 Single Rack Mount Kit 093 00090 000 TimeProvider 100 19 Dual Rack Mount Kit ...

Page 42: ... in Europe Middle East or Africa to obtain a return material authorization number RMA before returning the product for service You can request an RMA on the internet at www symmetricom com Support req_repair htm Retain the assigned RMA number for future reference 2 Provide a description of the problem product item number serial number and warranty expiration date 3 Provide the return shipping info...

Page 43: ...f the RTE clock module The RTE clock module provides the clock signals 10 MHz and 1PPS that TimeProvider 100 uses to generate the four telecom outputs The seven RTE clock modes as shown in Figure 4 1 are 1 Power up RTE is booting 10 MHz and 1PPS outputs are not valid 2 Warm up RTE is waiting for 10 MHz OCXO to warm up and stabilize 3 Never locked RTE has not locked to GPS since power up 10 MHz and...

Page 44: ...ecom Output Power up RTE is booting up 10 MHz and 1PPS outputs are not valid Clock quality DUS Do not Use for Sync Warm up RTE OCXO is warming up and has not stabilized 10 MHz and 1PPS outputs are not valid Clock quality DUS Do not Use for Sync Never locked RTE has not locked to GPS since power up 10 MHz and 1PPS outputs are available but their quality is not guaranteed 1 Clock quality ST3 Stratum...

Page 45: ... generated and the trap will be logged in the Event log Locked RTE OCXO is locked to a 1PPS signal recovered from GPS 10 MHz and 1PPS outputs are valid 1 Clock quality ST1 Stratum 1 if TimeProvider 100 has no hardware faults that affect the telecom outputs 2 Clock quality DUS Do not Use for Sync if TimeProvider 100 has hardware faults that affect the telecom outputs Holdover RTE has lost GPS satel...

Page 46: ...ent log Event code 20 29 have fixed transient status and cannot be changed Note The delay value for alarm TM_SELFTEST alarm ID 8 TM_COMM alarm ID 9 and FPGA_ERROR alarm ID 12 are fixed to zero and cannot be changed Note An event definition can be modified by both the admin and config user groups See Command Groups on page 57 for information about the CLI command group permissions Table 4 2 TimePro...

Page 47: ...le 0 no 17 ANT_SHORT GPS antenna short circuit major enable 0 no 18 TM_HOLDOVER RTE in holdover mode major enable 0 no 19 TM_NEVERLOCKE D RTE in neverlocked mode major enable 0 no 20 CONFIG_CHANGE Configuration change event enable 0 yes 21 WARMUP RTE is in warm up state event enable 0 no 22 LOCKED RTE is in locked state event enable 0 no 23 RECOVERY RTE is in recovery state event enable 0 no 24 MB...

Page 48: ...show alarmconf on page 62 for more information These conditions become manifest in the TimeProvider 100 in three areas 1 An event log provides history of entry into and exit from any condition that has not been configured as disabled Each entry in the log is timestamped See show event log on page 66 for more information 2 The show active_alarm query is used to display a list of all active alarms i...

Page 49: ...he Alarm LED logic will execute and may drive a change in the Alarm LED indication For more information refer to System Messages on page 93 for alarm message details Table 4 3 Alarm Levels Active Alarms Alarm LED Status Description Event OFF Recorded in the Event log Critical Red Any fault that causes the board to lose its ability to provide reliable 1PPS or 10MHz output signals Holdover for more ...

Page 50: ...t will be logged occur the entries will reflect the current time and date based on reference described in the prior bullet These entries become candidates for the latest entry discovery on the next power up When the CLI command set clock is used the date and time are immediately updated Since this places an entry in the logs this provides a new timeline basis for the next power up See set clock on...

Page 51: ...d The factory default password is tp100 and can be changed by an administrator with the set user command See set user on page 83 for more information To avoid a possible service call to gain access to the TimeProvider 100 Symmetricom recommends that you record any changes made to the password System Configurations When TimeProvider 100 is first powered up TimeProvider 100 will load a factory confi...

Page 52: ...l restore of the factory configuration which includes the default IP configuration and default user data user ID and password The Restore Backup configuration restores configuration parameters set by the operation from the backup FLASH except for the IP configuration and user data user IDs and passwords The manual RESET button restores only the factory IP configuration and default user data user I...

Page 53: ...ommand line form Figure 5 1 shows the general structure of the CLI Figure 5 1 TimeProvider 100 CLI Command Set TimeProvider 100 CLI Command Conventions The following are conventions used for the TimeProvider 100 CLI command set Brackets provide information about the allowed range The first value is the minimum and the last value is the maximum Braces signify more than one parameter data option set...

Page 54: ...after pressing the TAB key the choices for the next syntax element will display For example typing s at the prompt displays tp100 s Then pressing the TAB key displays set Changes settings show Displays settings Continuing with the example typing se and then pressing the TAB key displays set because it is the only possible command Next typing o and then pressing the TAB key displays set output as t...

Page 55: ...ormat The command line format is as follows Verb Command Parameter Data EOL Note Both the TAB key and have the same function Both can be used at any time while typing a command including at the prompt to provide continuation options Verb _ Command_ Parameter _ Data _EOL Note _ mean one space EOL The parser responds to any nput line terminator Possible terminators are CR LF or CRLF When the parser ...

Page 56: ... provides details for each of the TimeProvider 100 commands This section provides a description of the command followed by a series of inputs and responses to demonstrate the correct operations and use of the command This series of inputs and responses for each command shows what a user can type at the command line and the response from TimeProvider 100 for each entry typed The user has choices fo...

Page 57: ...by pressing the TAB key at the TP100 prompt Typing a question mark after the eight command groups display provides a description of each command group as show in the following example of TimeProvider 100 inputs and responses Input tp100 tab Response cli settings ping set switchfirmware logout reboot show upgrade Input tp100 Response set Configure TP100 settings show Display TP100 information or se...

Page 58: ...lay a file or log content the following applies Use the SPACE bar to display the next page Use the UP and DOWN arrow keys to scroll up or down one line at a time Use the Enter key to show the next line Use the letter Q on the keyboard to stop or quit displaying further information Input tp100 cli settings more tab Response Disable enable tp100 cli settings more Input tp100 cli settings more Respon...

Page 59: ...92 169 1 10 Response Host is alive tp100 Response Host is not reachable tp100 switchfirmware This command is used to switch between two firmware images in the FLASH memory Input tp100 switchfirmware Response Firmware switched to the other image Reboot to activate selected firmware tp100 logout This command is used by a user to log out from their session Input tp100 logout Response Symmetricom TP10...

Page 60: ...esponse A long sequence of startup messages will display The process takes approximately three minutes When reboot is complete the TimeProvider 100 prompt tp100 displays upgrade This command is used to download firmware to TimeProvider 100 Input tp100 upgrade firmware tp100_upd_1 0 8 bz2 ftp 192 168 1 55 admin Response tp100 password Response Upgrade is in progress Upgrade is successfully complete...

Page 61: ...configuration gps Display GPS information clock Display UTC date and time log Display entries of selected log output Display output configuration inventory Display manufacturing information status Display system status information ipstatus Display IP ports status image Display firmware image information tp100 show show active_alarm This command is used to display a list of all active alarms in the...

Page 62: ...alarms events default value and configuration show clock This command is used to display the system date and time in Universal Time Coordinated UTC Input tp100 show clock Response Date and time UTC 2008 11 18 08 16 15 tp100 show eia232 This command is used to display the RS 232 serial port parameters Serial port parameters are set at the factory and cannot be changed Input tp100 show eia232 Respon...

Page 63: ...ps Response GPS Information GPS position mode Survey or Position Hold GPS elevation mask degrees 5 GPS antenna delay 0 00000 GPS system time in week second format Number of tracked satellite 8 GPS latitude N39 54 12 786 GPS longitude E116 26 45 276 GPS height meters 140 20 tp100 show image This command is used to show the two firmware images and which one is currently running Input tp100 show imag...

Page 64: ...rts Note that these parameters are what the operator set not necessary the current status of the parameters Input tp100 show ipconfig Response Port Mode State IP Address Gateway Netmask MGMT static enable 192 169 1 10 192 169 1 1 255 255 0 0 NTP static enable 192 168 2 10 192 168 2 1 255 255 255 0 tp100 show ipstatus This command is used to display the current status of the Ethernet ports Input tp...

Page 65: ...0 0 0 B TX bytes 84 84 0 B Base address 0xa000 NTP Link encap Ethernet HWaddr 00 B0 AE 95 00 BB inet addr 192 168 2 10 Bcast 192 168 2 255 Mask 255 255 255 0 UP BROADCAST MULTICAST MTU 1500 Metric 1 RX packets 0 errors 0 dropped 0 overruns 0 frame 0 TX packets 2 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX bytes 0 0 0 B TX bytes 84 84 0 B Base address 0xc000 tp100 show l...

Page 66: ...0 show log event tab Response start end tp100 show log event Input tp100 show log event Response start Start line of the log to display line 1 to 1000 end End line of the log to display line 1 to 1000 enter Execute command tp100 show log event Input tp100 show log event start 7 end 9 Response Line 7 2008 12 16 05 59 58 26 EVENT SWITCH switched firmware image to 1 Line 8 2008 12 16 06 03 02 15 MINO...

Page 67: ... to display line 1 to 1000 enter Execute command tp100 show log command Input tp100 show log command start 7 end 10 Response Line 7 2008 02 17 00 02 13 user admin set clock datetime 2008 10 10 10 10 10 Line 8 2008 10 10 10 10 13 user admin show clock Line 9 2008 10 10 10 10 17 user admin show gps Line 10 2008 10 10 10 10 29 user admin show status tp100 show output This command is used to display t...

Page 68: ...nd the GPS is in Unlocked mode the TimeProvider 100 output is in st3 clock mode and the SSM value 8 When 10 MHz is not stabilized during warm up RTE mode regardless of the GPS status the TimeProvider 100 output is in DUS Do not Use for Sync mode and the SSM value F Input tp100 show output Response tp100 show snmp This command is used to display SNMP manager information Input tp100 show snmp manage...

Page 69: ...0 show status Response System name TP100 Uptime 8 hours 40 minutes System date and time in UTC 2008 11 18 11 47 11 Number of active alarms 1 Current TOD source GPS TP100 clock status locked LEDS Power green GPS green ALM red tp100 show users This command is used to show the user information Input tp100 show users Response User name Access level Timeout seconds admin admin 600 config config 600 use...

Page 70: ...system parameters Input tp100 set tab Response alarmconf configuration ipconfig passworduser clock gps outputsnmp tp100 set Input tp100 set Response configuration Set system configuration user User configuration snmp SNMP configuration password Change password alarmconf Configure Alarm ipconfig Configure Ethernet IP gps Configuration GPS output Configure output port clock Set system clock manually...

Page 71: ...code Input tp100 set alarmconf code 0 tab Response delay level state transient tp100 set alarmconf code 0 Input tp100 set alarmconf code 0 Response level Alarm level critical major minor or event state Alarm state disable or enable delay Alarm delay value 0 1000 seconds transient Is alarm transient yes or no tp100 set alarmconf code 0 Caution After making configuration changes you must use the set...

Page 72: ...yyyy mm dd hh mm ss Input tp100 set clock datetime 2008 11 19 20 52 00 Response Not allowed to set GPS has been locked tp100 set configuration This command is used to restore or save system configuration Input tp100 set configuration tab Response restore save Input tp100 set configuration Response restore Set system configuration to backup or factory configuration save Save system configuration to...

Page 73: ... factory configuration backup Use backup configuration tp100 set configuration restore Input tp100 set configuration restore backup Response Note Connection may be lost after this operation System configuration is restored to backup configuration tp100 Input tp100 set configuration restore factory Response Note Connection may be lost after this operation System configuration is restored to factory...

Page 74: ...nual mode Input tp100 set gps cable delay Response cabledelay String 1 16 Enter cable delay 0 to 0 0009 second Note 1 Restore Factory is the full restoration of factory configuration including default IP configuration and default user date 2 Restore Backup restores all configuration parameters set by the user from the backup FLASH except IP configuration and user data user IDs and passwords 3 The ...

Page 75: ...mask Response mask Integer 5 89 Enter mask in degree Input tp100 set gps mask 15 Response tp100 Input tp100 set gps mode tab Response auto manual Input tp100 set gps mode auto Response tp100 Input tp100 set gps mode manual latitude Response latitude String 6 12 GPS Position Latitude format Ndd mm ss ss or Sdd mm ss ss Input tp100 set gps mode manual latitude N89 56 10 longitude ...

Page 76: ...rmat hhhh h Input tp100 set gps mode manual latitude N9 6 1 longitude E130 00 00 height 130 Response tp100 set ipconfig This command is used to configure the IP parameters of the management port and future NTP port The parameters are address address acquisition mode and whether the port is enabled Input tp100 set ipconfig tab Response MGMT NTP tp100 set ipconfig Input tp100 set ipconfig Response M...

Page 77: ...Ethernet port state enabled or disabled restart Restart Ethernet port mode DHCP or static ipaddr ip address xxx xxx xxx xxx tp100 set ipconfig mgmt Input tp100 set ipconfig mgmt ipaddr Response ip address String 1 16 ip address xxx xxx xxx xxx tp100 set ipconfig mgmt ipaddr Input tp100 set ipconfig mgmt mode tab Response dhcp static tp100 set ipconfig mgmt mode Input tp100 set ipconfig mgmt mode R...

Page 78: ... static Response tp100 Input tp100 set ipconfig mgmt mode dhcp Response tp100 Input tp100 set ipconfig mgmt state tab Response disable enable tp100 set ipconfig mgmt state Input tp100 set ipconfig mgmt state Response enable Enable Ethernet port disable Disable Ethernet port tp100 set ipconfig mgmt state Input tp100 set ipconfig mgmt state disable Response tp100 Input tp100 set ipconfig mgmt restar...

Page 79: ... Input tp100 set output Response port1 Output port 1 port2 Output port 2 port3 Output port 3 port4 Output port 4 tp100 set output Input tp100 set output port2 tab Response frametype ssm bit state tp100 set output port2 Note When an Ethernet port is in static mode set ipconfig mgmt restart will activate a newly entered IP address When the Ethernet port is in the DHCP mode set ipconfig mgmt restart ...

Page 80: ...e1_ais e1_cas4 e1_cas4_no_ssm e1_cas_no_ssm e1_ccs4 e1_ccs4_no_ssm e1_ccs_no_ssm tp100 set output port2 frametype Input tp100 set output port2 frametype Response e1_ccs_no_ssm E1 CCS CRC Disabled Sa bits set to all 1 s e1_ccs4 E1 CCS CRC Enabled SSM Enabled e1_ccs4_no_ssm E1 CCS CRC Enabled Sa bits set to all 1 s e1_cas_no_ssm E1 CAS CRC Disabled Sa bits set to all 1 s e1_cas4 E1 CAS CRC Enabled S...

Page 81: ...tp100 set output port2 ssm bit tab Response 4 5 6 7 8 Input tp100 set output port2 ssm bit Response 4 SSM bit position 4 5 SSM bit position 5 6 SSM bit position 6 7 SSM bit position 7 8 SSM bit position 8 tp100 set output port2 ssm bit Input tp100 set output port2 ssm bit 6 Response tp100 Input tp100 set output port2 state tab Response disable enable tp100 set output port2 ...

Page 82: ...rt2 state disable Response tp100 set password The following password permissions apply to the three command level users Admin can change anyone s password Config can only change their own password User cannot change anyone s password Input admin or config user changes password tp100 set password Response Password Confirm Password tp100 Input admin changes user password tp100 set password user haif...

Page 83: ...tp100 set snmp Input tp100 set snmp Response add Add SNMP configuration delete Delete snmp properties tp100 set snmp Input tp100 set snmp add manager Response manager String 1 20 SNMP manager IP address tp100 set snmp add manager Input Tp100 set snmp delete manager Response manager String 1 20 SNMP manager IP address tp100 set snmp delete manager set user This command is used to add delete or modi...

Page 84: ...user password character must be the following valid character abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 _ Input tp100 set user tab Response add delete modify tp100 set user Input tp100 set user Response add Add CLI user modify Modify CLI user delete Delete CLI user tp100 set user Input tp100 set user add name Response name String 1 20 user name 1 to 20 characters tp100 set use...

Page 85: ... user configuration admin Who can use all commands tp100 set user add name JKT access level Input tp100 set user add name JKT access level admin timeout Response timeout Integer 1 3600 Timeout value 1 3600 seconds of the user s session default is 600 seconds tp100 set user add name JKT access level admin timeout Input tp100 set user add name JKT access level admin timeout 650 Response Password tp1...

Page 86: ...86 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Chapter 5 CLI Commands Set Commands ...

Page 87: ...ed to hazards such as direct sunlight open windows water or extreme heat Table 6 1 lists preventive maintenance measures to be performed periodically Do not disassemble components just for the purpose of inspection Caution To avoid electromagnetic discharge damage to the circuitry never attempt to vacuum the TimeProvider 100 Caution To avoid damage under no circumstances should the interior chassi...

Page 88: ... damaged cable Replace pinched worn or damaged cable at the first opportunity Periodically Connectors Inspect for loose or damaged connector Tighten loose connectors If damaged replace the connector and the cable or the cable at the first opportunity Periodically Table 6 2 LED Conditions Indicator Label Description Power Indicator PWR Green Power available Off Power not available GPS tracking stat...

Page 89: ...ntly running See show inventory on page 64 for more information The following example shows that TimeProvider 100 is running firmware version 0 0 14 tp100 show inventory Verify Active Backup Firmware Version Two firmware images are maintained in flash memory to provide a backup in the event of file corruption View these images using the CLI command show image For more information see the CLI comma...

Page 90: ...e firmware root tp100_udp_1 0 5 bz2 ftp 192 168 81 75 root ABCDEF The system will show the upgrade progress as shown in the following example tp100 upgrade is in progress After the system is finished getting the firmware file you will see the following system message tp100 upgrade is in progress Upgrade is successfully completed tp100 The entire process takes approximately three to five minutes Ti...

Page 91: ...support symmetricom com Internet http www symmetricom com Europe Middle East and Africa EMEA Call Center Symmetricom Global Services EMEA Fichtenstr 25 85649 Hofolding Germany Telephone 49 700 3288 6435 Fax 49 8104 662 433 E mail emeasupport symmetricom com Internet http www symmetricom com Latin America Symmetricom Latin America Ft Lauderdale Florida USA Telephone 1 305 895 4301 Telephone 1 954 3...

Page 92: ...92 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Chapter 6 Maintenance and Troubleshooting Contacting Technical Support ...

Page 93: ...n to factory 1 MB_1 2V 1 2V out of range Major Reboot If problem per sists return to factory 2 MB_3 3V 3 3V out of range Major Reboot If problem per sists return to factory 3 MB_5V 5V out of range Major Reboot If problem per sists return to factory 4 MB_1 8V 1 8V out of range Major Reboot If problem per sists return to factory 5 10MHZ_LOS 10MHZ signal loss Major Reboot If problem per sists return ...

Page 94: ...EN GPS antenna open circuit Minor Check antenna antenna cables and antenna connections 16 GPS_VOL GPS antenna volt age out of range Major Check antenna antenna cables and antenna connections 17 ANT_SHORT GPS antenna short circuit Major Check antenna antenna cables and antenna connections 18 TM_HOLDOVER RTE in holdover mode Major TimeProvider 100 is no longer tracking GPS sig nals Check antenna ins...

Page 95: ...L MB firmware down load failed Event N A 25 MB_FW_DL_SUCC MB firmware down load succeeded Event N A 26 SWITCH Switched firmware image to 1 2 Event N A 27 REBOOT Rebooted system Event N A 28 TM_FW_DL_FAIL RTE firmware download failed Event N A 29 TM_FW_DL_SUCC RTE firmware download suc ceeded Event N A Table A 1 Alarms and Event System Messages Continued Alarm Number Name Description Severity Level...

Page 96: ...96 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Appendix A System Messages System Messages ...

Page 97: ...pecifications Factory Defaults Electromagnetic Environment Regulatory Requirements Component Specifications This section provides the specifications for the TimeProvider 100 components and input and output signals Mechanical Table B 1 TimeProvider 100 Mechanical Specifications Parameter Description Mounting 19 inch or 23 inch rack with mounting panel Rack Mounting Position Front mounting location ...

Page 98: ...ative Humidity 10 TO 100 RH condensing Shock and Vibration Class 1 2 Table B 3 TimeProvider 100 Transportation Specifications Parameter Requirements Transportation Environment As specified in ETSI EN 300 019 2 2 class 2 3 Temperature 40 to 85 C Relative Humidity 10 TO 100 RH condensing Shock and Vibration Class 2 3 Table B 4 TimeProvider 100 Operations Specifications Parameter Requirements Operati...

Page 99: ...state current less than 0 3 A No user serviceable fuse inside the unit Protection Reverse voltage protection Isolated from case and signal ground Table B 6 GPS Antenna Specifications Parameter Description Signal Type L1 GPS Connector Type SMA female Connector Label GPS Impedance 50 Coupling DC Center pin provides DC power to the GPS antenna or on line amplifier Antenna Power Supply Voltage 4 9 VDC...

Page 100: ... Physical Standard RS 232 Connector Type 9 pin female D connector Connector Label RS232 Interface RS 232 data terminal equipment DTE Data Rate Non volatile Baud Rate 9600 bps Data Bits 8 Parity Bit None Start Bit 1 Stop Bit 1 Echo None Software Flow Control XON XOFF None Hardware Flow Control CTS RTS Off Table B 8 LAN Port Specifications Parameter Description Connector Type RJ 45 Speed 10 100 Base...

Page 101: ...put is enabled whenever the unit is powered up regardless of the GPS condition Connector Type BNC female Connector Label 10 MHz Impedance 50 Waveform Sine wave nominal Signal Level 3 to7 dBm 0 89 Vpp to 1 42 Vpp Coupling AC Accuracy 1 x 10E 12 24 hour average 2 x 10E 10 5 minute average Phase Noise 82 dBc Hzat1 Hz offset 120 dBc Hzat10 Hz 140 dBc Hzat100 Hz 140 dBc Hzat1 kHz 140 dBc Hzat10 kHz 145...

Page 102: ...ver Stability Operation without GPS signals after 48 hours of proper GPS operation 1 µs offset over 2 hours with 1 C temperature change Table B 11 E1 Output Specifications Parameter Specification Type G 703 Sec 9 Connector Type BNC Connector Label OUT1 OUT2 OUT3 OUT4 Impedance 75 Framing Double framed or multi framed G 704 or unframed AIS Bit Rate 2048 Kbps Signaling CAS or CCS SSM CRC With or wit...

Page 103: ... B 12 2 048 MHz Specifications Parameter Specification Type G 703 2001 Sec 13 Connector Type BNC Connector Label OUT1 OUT2 OUT3 OUT4 Impedance 75 Wave Shape Square Wave Level 2 37V peak to peak nominal Accuracy 1 0 x 10 11when locked to GPS Maximum Jitter 0 05 UI 60S 24 2 Wandering See the Wander spec for E1 Interface Return loss 15 dB Coupling Transformer coupled ...

Page 104: ...IPv4 address Gateway Address 192 168 1 1 Valid IPv4 Address Network Mask 255 255 255 0 Valid IPv4 Mask Signal Type E1 2 048 MHz e1_ccs_no_ssm e1_ccs4 e1_ccs4_no_ssm e1_cas_no_ssm e1_cas e1_cas4_no_ssm e1_2048m e1_ais Alarm Delay zero seconds 0 1000 seconds Alarm State Enabled Enable Disable Note When using the set configuration restore factory CLI command the User Name and User Password does retur...

Page 105: ...98 Class B Radiated Emission Criteria Conducted Emission Power Ports Conducted Emission Telecom Ports Signal Leads Current Telecom Leads EN55024 1998 Class B EN61000 4 2 Electrostatic Discharge Immunity EN61000 4 3 Radiated Immunity EN61000 4 4 Electrical Fast Transient EN61000 4 5 Lightning Criteria for Equipment w Antenna EN61000 4 6 Conducted Immunity DC Power Ports Conducted Immunity Telecom P...

Page 106: ...106 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Appendix B Specifications and Factory Defaults Regulatory Requirements ...

Page 107: ...th some level of signal degradation allowed L1 Antenna gains are usually specified as the minimum effective gain Such antenna gains can have 4 5 to 10 dB more signal strength at different satellite azimuths and elevations depending on their reception pattern The GPS engine requires a signal level at the antenna connector input of the chassis to be between 25 dB and 35 dB This tolerance allows for ...

Page 108: ...oper Gain Antenna section of Appendix C The tables listed below provide information about the antenna Table C 1 lists the item number and provides a brief description of the antenna Table C 2 provides specification information for GPS antenna with internal LNA Table C 3 lists the item numbers and provides a brief description of the antenna accessories available for the GPS series antennas Table C ...

Page 109: ...nterconnect Cable connectorized 58521A 002 2 meter LMR400 Interconnect Cable connectorized 58521A 005 5 meter LMR400 Interconnect Cable connectorized 58521A 010 10 meter LMR400 Interconnect Cable connectorized 58521A 015 15 meter LMR400 Interconnect Cable connectorized 58521A 030 30 meter LMR400 Interconnect Cable connectorized 58521A 060 60 meter LMR400 Interconnect Cable connectorized 58521A 110...

Page 110: ...oosts the signal from the antenna Use this amplifier on LMR 400 cables that are longer than 650 feet it receives power from the GPS radio receiver through the antenna coaxial cable connections Table C 5 provides mechanical and electrical specifications for the amplifier Table C 4 FCC 250B 90 1 5NFNF Specifications Characteristic Specification Type Gas Response Time 2 nanoseconds Impedance 50 Inser...

Page 111: ...es antenna cable specifications Dimensions includes connectors Length 3 77 in 9 6 cm Electrical Power 4 VDC to 13 VDC Current 13 mA Noise Factor 4 3 dB Table C 6 Antenna Cable Specifications Cable Type Measured Loss 1 575 GHz dB per foot DC Resistance per foot Type Center Conductor Flammability RG213 U Belden 8267 0 093 dB 0 0030 Stranded 13 AWG U L CSA RG213 U Belden 8267 0 093 dB 0 0030 Stranded...

Page 112: ...SMA connector labeled GPS The connectors are DC isolated and AC bypassed to frame ground This connection is used for a radio receiver antenna connection only Installation procedures for GPS antennas are outlined below Planning the Installation Prior to installing the antenna you should plan the site antenna location grounding scheme cable route and all other details Locating the Antenna Use Figure...

Page 113: ...s for grounding using the frame ground lug on the TimeProvider 100 chassis The in line amplifier receives 5 VDC power from the GPS radio receiver and is supplied on the center conductor of the LMR 400 or equivalent coaxial cable If the application requires an in line amplifier mount the amplifier plate assembly where the transient eliminator would normally be mounted Symmetricom does not recommend...

Page 114: ...from and preferably in a plane above electrical equipment such as elevators air conditioners or other machinery To reduce the risk of lightning damage do not place the antenna at the highest point of the building Locate the GPS antenna at least 12 feet from metallic objects if possible Locate the antenna high enough to avoid drifted snow Locate the transient eliminator in a protected area to avoid...

Page 115: ...e antenna system Antenna Installation Tools and Materials These standard tools and materials are not supplied in the antenna kit but may be required for installing the GPS antenna For a list of antenna kit contents see Table C 1 Four each 0 25 in 6 mm fasteners for installing the antenna floor flange Extra cable ties or acceptable cable clamps 6 AWG minimum copper ground wire Eight foot 2 9 m grou...

Page 116: ... the antenna must not be shorter than the minimum cable lengths indicated in the GPS Antenna Kits see Table C 1 Connector Requirements The cables provided with the GPS Antenna Kit have factory installed crimped connectors If you cut these cables you must supply and add a connector Symmetricom recommends that you use only crimp style N type connectors in the Crimper Kit for this application Install...

Page 117: ...the top of the antenna in place to gain access to the connector 2 Route the shorter antenna coaxial cable from the antenna through the floor flange in the lower half of the antenna base to the unit Caution To avoid damage to the connectors do not use the connectors to pull the cable If at all possible avoid bundling the coaxial cable with other cables and possible noise sources Use appropriate cab...

Page 118: ...s see Cutting Antenna Cables on page 116 2 Using the DVM measure the resistance between the center conductor and shield to verify that the center conductor and shield are not shorted together 3 Connect the longer GPS antenna coaxial cable to the transient eliminator 4 Connect the ground wire between the transient eliminator and the proper grounding zone building ground master ground bar or other f...

Page 119: ...tenna This requires disconnecting the antenna cable at the antenna 2 Secure the free end of the antenna cable to the appropriate antenna connector on the rear panel of the TimeProvider 100 using the right angle adapter provided with the antenna cable Antenna Installation Completeness Checklist To verify that antenna installation is complete Verify that all power and ground wires are installed corr...

Page 120: ...120 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 Chapter C Technical Support Technical Support See Contacting Technical Support on page 91 for more information ...

Page 121: ...user 83 show active_alarm 61 show alarmconf 62 show clock 62 show command log 67 show eia232 62 show event log 66 show gps 63 show image 63 show inventory 64 show ipconfig 64 show ipstatus 64 show log 65 show output 67 show snmp 68 show status 69 show users 69 switchware 59 upgrade 60 CLI commands command line format 55 command user levels 56 conventions 53 eight groups of commands 57 keyboard usa...

Page 122: ... 25 unpacking TimeProvider 100 27 installing the GPS antenna 116 L LED indicator descriptions 88 LNA See GPS antenna log on password 51 userID 51 log on tips 32 low noise amplifier See GPS antenna M maintenance preventive 87 materials and tools GPS antenna installation 115 mechanical specifications GPS antenna 108 GPS L1 inline amplifier 110 mounting GPS antenna specifications 108 O operations 43 ...

Page 123: ...S L1 amplifier 110 transient eliminators 110 static mode 35 structure of this guide 13 switch boot up image file 90 Symmetricom Global Services SGS 25 system configuration 51 T technical assistance 25 temperature GPS antenna specifications 108 TimeProvider 100 operations 43 transient eliminators 110 installing 118 L1 signal loss 107 specifications 110 U upgrade firmware 89 user sessions 51 W web a...

Page 124: ...Index W W 124 TimeProvider 100 User s Guide 098 00106 000 Revision A March 2009 ...

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